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As of August 15, 2009: Please be aware that the Acronis Forum sections have closed. No new threads or replies may be made in these sections. See this announcement for more information.
 
 
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  #1  
Old March 14th, 2005, 12:44 AM
drwolf drwolf is offline
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Join Date: Mar 2005
Posts: 2
Default XP Shut Down Trying to make boot disk

While trying to make boot disk with TI 8 (Build 791) XP sp2 does a hard shut down and reboot. I get microsoft error report message and after submitting it, it says that it's a device driver problem. I'm using a PIONEER DVD-RW DVR-108 and a SONY DVD RW DRU-530A. I'm downloading the new build to see if it help's.
Any one have any answers?

Update: Installed Build 800 and it's still doing the same thing

Last edited by drwolf : March 14th, 2005 at 07:16 AM. Reason: Update
  #2  
Old March 14th, 2005, 01:10 PM
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Acronis Support Acronis Support is offline
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Default Re: XP Shut Down Trying to make boot disk

Hello drwolf,

Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing...cts/trueimage/).

We are really sorry for the inconveniences.

Please do the following in order to enable mini-dumps.

- Open Computer properties either by right clicking on My Computer icon and choosing Properties or by opening System properties in Control Panel;
- Go to Advanced tab;
- Press Startup and Recover Settings button;
- Choose Small memory dump in Write debugging information box;
- Close all the dialog windows by clicking OK buttons.

Then please reproduce the system crash and send the mini-dumps created to suport@acronis.com along with the link to this thread. This will allow us to investigate the problem thoroughly.

Thank you.
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Ilya Toytman
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  #3  
Old March 14th, 2005, 08:28 PM
drwolf drwolf is offline
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Join Date: Mar 2005
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Default Re: XP Shut Down Trying to make boot disk

Thank You for your reply and help. I emailed support those minidump files.
 

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