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#1
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While trying to make boot disk with TI 8 (Build 791) XP sp2 does a hard shut down and reboot. I get microsoft error report message and after submitting it, it says that it's a device driver problem. I'm using a PIONEER DVD-RW DVR-108 and a SONY DVD RW DRU-530A. I'm downloading the new build to see if it help's.
Any one have any answers? Update: Installed Build 800 and it's still doing the same thing Last edited by drwolf : March 14th, 2005 at 07:16 AM. Reason: Update |
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#2
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Hello drwolf,
Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing...cts/trueimage/). We are really sorry for the inconveniences. Please do the following in order to enable mini-dumps. - Open Computer properties either by right clicking on My Computer icon and choosing Properties or by opening System properties in Control Panel; - Go to Advanced tab; - Press Startup and Recover Settings button; - Choose Small memory dump in Write debugging information box; - Close all the dialog windows by clicking OK buttons. Then please reproduce the system crash and send the mini-dumps created to suport@acronis.com along with the link to this thread. This will allow us to investigate the problem thoroughly. Thank you. -- Ilya Toytman
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Acronis Customer Central Acronis Backup Software Acronis virtualization, p2v and v2p solutions |
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#3
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Thank You for your reply and help. I emailed support those minidump files.
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