Rundll32.exe Problem

[WilliamP]

I installed new boot drive. I used Western Digital software to clone to the new drive. No if I try to open anything in System Properties I get "Run DLL as App has encountered a problem"error. I don't believe I have a system restore. How can I correct this? Please help.

[ronjor]

I found this link WilliamP. Don't know if it will help or not.

http://techrepublic.com.com/5100-6270-5225409.html

[WilliamP]

I tried that and it didn't work. Thank you.

[ronjor]

Have you done a sfc /scannow to see if that helps find any corrupt or missing files?
Did you say you had a disc slipstreamed with sp2 on it?

start, run, sfc /scannow

[WilliamP]

Yes I do. I tried to re-install windows and that did't work. It got hung up. So I had to start over again. I figured I'd try to fix the problem. I have a Dell Windows XP Home Edition Re-installation CD and it didn't work. It wouldn't let me because it said the version on the computer was later and it couldn't remove all the files.

[ronjor]

It has been my experience on xp reinstalls, if a newer file is found it will ask you if you want to keep the newer file. I'm not familiar with Dell and their install disc.
Sometimes, you can try to install xp and it won't go. Me, I would keep trying until I was sure I couldn't install.

[WilliamP]

I tried scannow but still have the problem.

[ronjor]

I would send a question to Western Digital about this. Maybe they have had the question before. Since the drive is new, it might or might not be worth a try.

http://tinyurl.com/3htva

In the meantime, someone may come along that knows the exact answer.

Sorry I was of no help.

[WilliamP]

I will contact them. I'm sure they are aware of it. Hopefully they know how to fix it.

[nick s]

Hi WilliamP,

Found this in the Western Digital knowledge base:

Why can't I run System Restore on the drive that I copied to using Data Lifeguard Tools 11 in Windows XP?.

In part, the article says:

"Cause: Data Lifeguard Tools 11 may not correctly copy the registry entries for the System Restore program included in Windows XP."

It gives instructions for reinstalling System Restore. Hope it helps.

Nick

[iceni60]

i just found the link below- "Run DLL as App has encountered a problem" error when starting Windows XP System Restore, with links too at the end. down the page abit at the link below
http://www.uninets.net/~blaisdel/whistler9.htm
and this is one of the links at the end
How to troubleshoot the System Restore tool in Windows XP

this is the search i did with more links
http://www.google.com/search?hl=en&l...em&btnG=Search

[WilliamP]

Thank you all for the help. The more I mess with this computer the more I realize I need an actual XP CD with SP2 on it. I tried to slipstream one from my Dell XP Re-intallation CD and my SP2 CD but it didn't seem to work. At least I couldn't get it to.

[WilliamP]

Nick s, I have tried to do what the WD letter said. A little window pops up and want me to type in the path to the file. My CD drive is my E drive so I typed in E: \windows\inf\sr.inf. It didn't like that. How do I show the path and where do I put spaces. I would appreciate your help. Oh by the way a helper at WD sent me an E Mail and said it was a Microsoft problem. I E Mailed him back.

[nick s]

Originally Posted by WilliamP

Nick s, I have tried to do what the WD letter said. A little window pops up and want me to type in the path to the file. My CD drive is my E drive so I typed in E: \windows\inf\sr.inf. It didn't like that. How do I show the path and where do I put spaces. I would appreciate your help. Oh by the way a helper at WD sent me an E Mail and said it was a Microsoft problem. I E Mailed him back.

If you have SP2, the first path will be:

C:\WINDOWS\ServicePackFiles\i386\sr.sys

If you have your XP CD, the second path will be:

E:\I386

Just tested it to make sure and it worked.

Nick

[WilliamP]

Nick s I have my Dell XP Re-installation CD . I have a SP2 CD and I have a CD that I tried slipstreaming. Which one do I need to put in there. I do have SP2 on the computer. Thank you for the help.

[nick s]

Originally Posted by WilliamP

Nick s I have my Dell XP Re-installation CD . I have a SP2 CD and I have a CD that I tried slipstreaming. Which one do I need to put in there. I do have SP2 on the computer. Thank you for the help.

You will be prompted for SRFRAME.MM_. This can be found on the original XP CD or C:\i386 (which usually exists on OEM XP installs like Dell).

Nick

[WilliamP]

Nick I'm confused. I put the SP2 CD in the E drive typed E:\windows\servicepackfiles\i386\sr.sys. Wouldn't work. Put the Dell XP CD in and typed E:\i386 Nada. What am I doing wrong?

[nick s]

Originally Posted by WilliamP

Nick I'm confused. I put the SP2 CD in the E drive typed E:\windows\servicepackfiles\i386\sr.sys. Wouldn't work. Put the Dell XP CD in and typed E:\i386 Nada. What am I doing wrong?

Use C:\WINDOWS\ServicePackFiles\i386\sr.sys first. Then you will prompted for SRFRAME.MM_. For that point to your original XP CD: E:\i386, or C:\i386 if that directory exists.

Nick

[WilliamP]

Nick s ,my friend I know I'm a pain but all I get is a beep. Here is a screenshot.

[nick s]

Originally Posted by WilliamP

Nick s ,my friend I know I'm a pain but all I get is a beep. Here is a screenshot.

First make sure C:\WINDOWS\ServicePackFiles\i386\ exists. I get the same prompt for the SP2 CD, but I just browse to that directory. Just noticed you left out a slash.

Nick

[WilliamP]

Windows Service Pack Files i386 is in there. I tried adding the missing \ but it didn't work.

[nick s]

Originally Posted by WilliamP

Windows Service Pack Files i386 is in there. I tried adding the missing \ but it didn't work.

You had an | in there too.

Nick

[WilliamP]

Here is my last try. Am I supposed to put a space in there anywhere?

[nick s]

Originally Posted by WilliamP

Here is my last try. Am I supposed to put a space in there anywhere?

Looks good to me. Did you also try browsing to that folder?

Nick

[WilliamP]

I went to Windows Service Pack i386 sr.sys . It has 71 KB created 1.17.04