My Fire Wall

[Steve123]

I have Norton AntiVirus Professional Ediction and i was on my MSN and a "guy" sent me a picture and it opened some sort of error, and now i always get this pop-up and it's doing my box in.

How i remove it?

Screen(Best i can get)

http://img157.exs.cx/my.php?loc=img1...ge=help7ll.jpg

Thanks Alot

Steve

[CrazyM]

Hi Steve

... and welcome to Wilders

I have Norton AntiVirus Professional Ediction and i was on my MSN and a "guy" sent me a picture and it opened some sort of error, and now i always get this pop-up and it's doing my box in.

Could you explain your problem a little more. Is it just your e-mail that you are having trouble with? Did you get any other alerts when you received this picture/attachment?

From the screenshot it appears NAV got hung-up on an outgoing e-mail. Did you send this message? Is it still in your sent folder?

Regards,

CrazyM

[Steve123]

No, i done no email to this guy.. just keeps on poping up. and im sick of it

help me man?

[Pilli]

Hi Steve123.
Try this: http://www.diamondcs.com.au/jpegscan/

Then get all the critical updates for your windows version as this problem has been addressed by MS

Cheers. Pilli

[Steve123]

Hmm.. im looking for somthing more easy as im 14

[CrazyM]

Check your sent items folder for any outgoing mail. If there is anything there that you did not write/want to send delete it. Were you expecting the original e-mail and attachment? If not, remove them from your system as well.

Regards,

CrazyM

[Pilli]

Steve, download jpegscan.zip graphical version extract the file inside it to your desktop or just run it from within the .zip file, if you have any infected .jpg files jpegscan can clean them for you. It is very simple to use.

Run widows update from Start - All programs and install the critical updates listed, again quite easy.

Also follow crazyM's advice