help needed! how to remove trojan horse downloader.small.10.BB?

[viovinti]

I keep having a problem with trojan horse downloader.small.10.BB Every time I run AVG it locates the infected file but it is unable to heal or remove it. I cannot delete the infected file either: when I try to do so, I get a message saying that the file is being used by windows. Can anybody help me with a solution? Thak you.

[ronjor]

Here is something you could try.

The process depends on the operating system:

Windows ME

1. Right click on the "My Computer" icon on the Windows desktop and click "Properties"
2. Click on "Performance">"File system"
3. Click "Troubleshooting"
4. Check "Disable system restore"
5. Click on OK, Close and restart the system

Note: It is recommended to return to the standard behaviour of the system after the removal of the infected files - by unchecking the "Disable system restore"

Windows XP

1. Right click on the "My Computer" icon on the Windows desktop and click "Properties"
2. Click on the "System Restore"
3. Check "Turn off System Restore on all Drives"
4. Click OK, Close and restart the system

Note: It is recommended to return to the standard behaviour of the system after removal of the infected files - by unchecking the "Disable system restore"

[viovinti]

Hi Ron,
Thank you for your suggestion, but I have Windows 98 and there's no 'Disable system restore' option under Troubleshooting
any other solution?
thanks,
Vio

[ronjor]

When I used win98, I kept F-prot for Dos handy. It's free. Why don't you give it a try.

http://www.f-prot.com/products/home_use/dos/

http://www.f-prot.com/support/window..._virus_98.html

[viovinti]

I've finally got rid of it! Thanks for your help.
Vio

[crmitchell]

I have it, too. Tried turning off system restore, bebooted, ran AVG. AVG is still unable to get rid of it. Any ideas ?

[bigc73542]

You might try rebooting in safe mode and run a scan with AVG.

[Blackspear]

Originally Posted by crmitchell

I have it, too. Tried turning off system restore, bebooted, ran AVG. AVG is still unable to get rid of it. Any ideas ?

See post number 3 here

Let us know how you go...

Cheers

[smiddy]

oh incase of a trojan problem i also suggest going to the Shields up site under www.grc.com and scan.syagte.com to check for trojans opening your ports

[viovinti]

Originally Posted by crmitchell

I have it, too. Tried turning off system restore, bebooted, ran AVG. AVG is still unable to get rid of it. Any ideas ?

I finallly got rid of it by deleting myself the infected file. I first had AVG identify the infected file, restarted the computer and then I deleted the file in question. Luckily, that worked out fine!
Good luck with yours
Vio