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Spyware Cleaning Section Closed!!
Notice: The spyware cleaning (HijackThis) section is closed. Wilders Security no longer provides one on one spyware cleaning assistance. Please see this announcement for a list of websites that provide such services.
 
 
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  #1  
Old July 7th, 2004, 04:18 PM
HolyWhisper HolyWhisper is offline
Infrequent Poster
 
Join Date: Jul 2004
Posts: 4
Default CWS Aid and Log

First of all I would like to say thanks to anyone able to help me on this forum. Its been a long and hard search with a lot of dead ends to remove the CWS "thing" from my system and this forum has now become my final resting place.

I know very very little about the complex registry editing that the CWS "thing" manipulates and having scouted over 20 forums this area seems to be the one promising not only professional but personal and free help.

To that end I have followed the recommendations explicity...

I have run Ad-aware and the Spybot software suggested and then followed on with the Hijack programme.

I write now as a pc little guy who just wants rid of this damn "thing" from his system and the fear of a full Hard-drive wipe and a reboot quite frankly will undoubtedly end up with me spending a thousand quid on a new damn system which quite honestly just means the buggers spreading this pathetic pants of a "thing" are winning.

Below is the log as requested and if anyone out there can help then not only my undying gratitude but my sincerest of genuine thanks for you personal time and respect to your efforts at combating this hideous "thing"....


Logfile of HijackThis v1.97.7
Scan saved at 21:09:39, on 07/07/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\soundman.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\SCVHOST.EXE
C:\Program Files\DSB\DSB.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\Documents and Settings\Ben\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\jgqss.dll/sp.html#10213
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = res://jgqss.dll/index.html#10213
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\jgqss.dll/sp.html#10213
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = res://jgqss.dll/index.html#10213
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\jgqss.dll/sp.html#10213
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.freeserve.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {0CAEDEE2-8F3E-F86F-35DC-CDEAAE346249} - C:\WINDOWS\crts.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ieij.exe] C:\WINDOWS\system32\ieij.exe
O4 - HKLM\..\Run: [SoundMan] soundman.exe
O4 - HKLM\..\Run: [RegCompres] C:\WINDOWS\System32\REGCPM32.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [MSStartOptimizer] C:\WINDOWS\System32\SCVHOST.EXE
O4 - HKLM\..\Run: [DSB] C:\Program Files\DSB\DSB.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [zSPGuard] c:\program files\pjw\spguard\spguard.exe /s
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: AOL 7.0 Tray Icon.lnk = C:\Program Files\AOL 7.0\aoltray.exe
O4 - Global Startup: CorrectConnect.lnk = C:\Program Files\CConnect\CConnect.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O9 - Extra button: ICQ Lite (HKLM)
O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downlo...?1079293508310
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78D} (DoomCln Object) - http://www.microsoft.com/security/controls/DoomCln.CAB
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/...ler/dwnldr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca05.rightnowtech.com/uo/.../java/RntX.cab
  #2  
Old July 7th, 2004, 06:28 PM
dave38 dave38 is offline
Spyware Expert
 
Join Date: Feb 2004
Posts: 377
Default Re: CWS Aid and Log

Download about:Buster from either of the following locations.

http://www.atribune.org/downloads/AboutBuster.zip
or
http://tools.zerosrealm.com/AboutBuster.zip

Run HijackThis again and place a check beside each of the following items. Once done click the fix checked button.

O2 - BHO: (no name) - {0CAEDEE2-8F3E-F86F-35DC-CDEAAE346249} - C:\WINDOWS\crts.dll

O4 - HKLM\..\Run: [ieij.exe] C:\WINDOWS\system32\ieij.exe


Make sure you have printed this page and close ALL Internet Explorer windows, and disconnect from the internet!!
This is a very important step!!

Run AboutBuster.exe, click ok, then start, then OK. Make a copy of the log once it finishes. Then run aboutbuster.exe again. Make a copy of that log.

Reboot and post a new HijackThis log along with the two reports from about:Buster.
  #3  
Old July 8th, 2004, 02:02 PM
HolyWhisper HolyWhisper is offline
Infrequent Poster
 
Join Date: Jul 2004
Posts: 4
Default Re: CWS Aid and Log

Hi Dave,

Many thanks for coming back to me on this one. I sure hope you can help me out and I have just finished following your instructions - sorry about the delay in my own response but work was kind of hectic today.

As requested the three logs :


BUSTER LOG 1
about:Buster Version 1.25
Removed! : C:\WINDOWS\n_sljgub.dat
Attempted Clean Of Temp folder.
Removed LEGACY___NS_Service_3 Key
Removed __NS_Service_3 Key
Removed Uninstall Key (HSA)
Removed Uninstall Key (SE)
Removed Uninstall Key (SW)
Pages Reset... Done!


BUSTER LOG 2
about:Buster Version 1.25
Attempted Clean Of Temp folder.
Removed LEGACY___NS_Service_3 Key
Pages Reset... Done!



HIJACK LOG AFTER RE_BOOT
Logfile of HijackThis v1.97.7
Scan saved at 19:01:12, on 07/08/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\crypserv.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\soundman.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\DSB\DSB.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\carpserv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Ben\Desktop\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Freeserve
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.freeserve.com/
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] soundman.exe
O4 - HKLM\..\Run: [RegCompres] C:\WINDOWS\System32\REGCPM32.EXE
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [MSStartOptimizer] C:\WINDOWS\System32\SCVHOST.EXE
O4 - HKLM\..\Run: [DSB] C:\Program Files\DSB\DSB.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [zSPGuard] c:\program files\pjw\spguard\spguard.exe /s
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: AOL 7.0 Tray Icon.lnk = C:\Program Files\AOL 7.0\aoltray.exe
O4 - Global Startup: CorrectConnect.lnk = C:\Program Files\CConnect\CConnect.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Download all by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddList.html
O8 - Extra context menu item: Download by Net Transport - C:\Program Files\Xi\NetTransport 2\NTAddLink.html
O9 - Extra button: ICQ Lite (HKLM)
O9 - Extra 'Tools' menuitem: ICQ Lite (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.freeserve.com
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/downlo...?1079293508310
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {A8658086-E6AC-4957-BC8E-7D54A7E8A78D} (DoomCln Object) - http://www.microsoft.com/security/controls/DoomCln.CAB
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/...ler/dwnldr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {E7D2588A-7FB5-47DC-8830-832605661009} (Live Collaboration) - http://liveca05.rightnowtech.com/uo/.../java/RntX.cab
  #4  
Old July 9th, 2004, 03:50 PM
dave38 dave38 is offline
Spyware Expert
 
Join Date: Feb 2004
Posts: 377
Default Re: CWS Aid and Log

Looks like a clean log! Well done. Are you still having problems?
 

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