nod32smfi issues

Discussion in 'NOD32 version 2 Forum' started by Zhen-Xjell, Jul 7, 2004.

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  1. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
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    I started using this and noticed that if the socket is not available the following errors occur:

    Jul 7 14:40:17 bugsbunny sm-mta[21989]: i67IeHiC021989: Milter (nod32smfi): to error state
    Jul 7 14:40:17 bugsbunny sm-mta[21989]: i67IeHiC021989: Milter: initialization failed, temp failing commands


    It also appears that any emails trying to go thru sendmail are lost and not queued anywhere (checked via sendmail -bp).

    What's the story on this?

    There doesn't appear to be a command to check the version info, unless I missed it somewhere.

    Strings is unable to give me that data either.

    How can I ensure that the socket won't fail again? Losing email like this is not very good.
     
    Zhen-Xjell, Jul 7, 2004
    #1
  2. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
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    Posts:
    1,397
    Location:
    Ohio
    Also found this in the messages file:

    Jul 7 14:58:50 bugsbunny nod32smfi: nod32smfi, mi_rd_cmd: read returned -1: Connection reset by peer
    Jul 7 14:58:50 bugsbunny nod32smfi: nod32smfi: private data not NULL


    ??
     
    Zhen-Xjell, Jul 7, 2004
    #2
  3. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
    Feb 8, 2002
    Posts:
    1,397
    Location:
    Ohio
    I cannot believe this bug... at midnight here are the beginning errors:

    Jul 8 00:44:09 bugsbunny sm-mta[19750]: i684i9am019750: Milter (nod32smfi): to error state
    Jul 8 00:44:09 bugsbunny sm-mta[19750]: i684i9am019750: Milter (nod32smfi): init failed to open
    Jul 8 00:44:09 bugsbunny sm-mta[19750]: i684i9am019750: Milter (nod32smfi): to error state
    Jul 8 00:44:12 bugsbunny sm-mta[19752]: i684iChT019752: Milter (nod32smfi): write(O) returned -1, expected 17: Broken pipe
    Jul 8 00:44:12 bugsbunny sm-mta[19752]: i684iChT019752: Milter (nod32smfi): to error state
    Jul 8 00:44:12 bugsbunny sm-mta[19752]: i684iChT019752: Milter (nod32smfi): init failed to open
    Jul 8 00:44:12 bugsbunny sm-mta[19752]: i684iChT019752: Milter (nod32smfi): to error state
    Jul 8 00:52:23 bugsbunny sm-mta[20062]: i684qNCS020062: Milter (nod32smfi): write(O) returned -1, expected 17: Broken pipe
    Jul 8 00:52:23 bugsbunny sm-mta[20062]: i684qNCS020062: Milter (nod32smfi): to error state
    Jul 8 00:52:23 bugsbunny sm-mta[20062]: i684qNCS020062: Milter (nod32smfi): init failed to open
    Jul 8 00:52:23 bugsbunny sm-mta[20062]: i684qNCS020062: Milter (nod32smfi): to error state
    Jul 8 00:52:36 bugsbunny sm-mta[20065]: i684qaQu020065: Milter (nod32smfi): write(O) returned -1, expected 17: Broken pipe
    Jul 8 00:52:36 bugsbunny sm-mta[20065]: i684qaQu020065: Milter (nod32smfi): to error state
    Jul 8 00:52:36 bugsbunny sm-mta[20065]: i684qaQu020065: Milter (nod32smfi): init failed to open
    Jul 8 00:52:36 bugsbunny sm-mta[20065]: i684qaQu020065: Milter (nod32smfi): to error state
    Jul 8 00:52:44 bugsbunny sm-mta[20067]: i684qipv020067: Milter (nod32smfi): write(O) returned -1, expected 17: Broken pipe
    Jul 8 00:52:44 bugsbunny sm-mta[20067]: i684qipv020067: Milter (nod32smfi): to error state
    Jul 8 00:52:44 bugsbunny sm-mta[20067]: i684qipv020067: Milter (nod32smfi): init failed to open
    Jul 8 00:52:44 bugsbunny sm-mta[20067]: i684qipv020067: Milter (nod32smfi): to error state
    Jul 8 00:52:54 bugsbunny sm-mta[20068]: i684qsY2020068: Milter (nod32smfi): write(O) returned -1, expected 17: Broken pipe
    Jul 8 00:52:54 bugsbunny sm-mta[20068]: i684qsY2020068: Milter (nod32smfi): to error state
    Jul 8 00:52:54 bugsbunny sm-mta[20068]: i684qsY2020068: Milter (nod32smfi): init failed to open
    Jul 8 00:52:54 bugsbunny sm-mta[20068]: i684qsY2020068: Milter (nod32smfi): to error state
    Jul 8 00:53:21 bugsbunny sm-mta[20085]: i684rLIK020085: Milter (nod32smfi): write(O) returned -1, expected 17: Broken pipe
    Jul 8 00:53:21 bugsbunny sm-mta[20085]: i684rLIK020085: Milter (nod32smfi): to error state
    Jul 8 00:53:21 bugsbunny sm-mta[20085]: i684rLIK020085: Milter (nod32smfi): init failed to open
    Jul 8 00:53:21 bugsbunny sm-mta[20085]: i684rLIK020085: Milter (nod32smfi): to error state
    Jul 8 00:53:25 bugsbunny sm-mta[20084]: i684rOB5020084: Milter (nod32smfi): timeout before data read
    Jul 8 00:53:25 bugsbunny sm-mta[20084]: i684rOB5020084: Milter (nod32smfi): to error state
    Jul 8 00:53:25 bugsbunny sm-mta[20084]: i684rOB5020084: Milter (nod32smfi): init failed to open
    Jul 8 00:53:25 bugsbunny sm-mta[20084]: i684rOB5020084: Milter (nod32smfi): to error state
    Jul 8 00:53:59 bugsbunny sm-mta[20114]: i684rxeQ020114: Milter (nod32smfi): write(O) returned -1, expected 17: Broken pipe
    Jul 8 00:53:59 bugsbunny sm-mta[20114]: i684rxeQ020114: Milter (nod32smfi): to error state
    Jul 8 00:53:59 bugsbunny sm-mta[20114]: i684rxeQ020114: Milter (nod32smfi): init failed to open
    Jul 8 00:53:59 bugsbunny sm-mta[20114]: i684rxeQ020114: Milter (nod32smfi): to error state
    Jul 8 00:54:12 bugsbunny sm-mta[20127]: i684sCHi020127: Milter (nod32smfi): read returned -1: Connection reset by [209.213.221.9]
    Jul 8 00:54:12 bugsbunny sm-mta[20127]: i684sCHi020127: Milter (nod32smfi): to error state
    Jul 8 00:54:12 bugsbunny sm-mta[20127]: i684sCHi020127: Milter (nod32smfi): init failed to open
    Jul 8 00:54:12 bugsbunny sm-mta[20127]: i684sCHi020127: Milter (nod32smfi): to error state
    Jul 8 00:54:59 bugsbunny sm-mta[20222]: i684sxFr020222: Milter (nod32smfi): read returned -1: Connection reset by akelos.net
    Jul 8 00:54:59 bugsbunny sm-mta[20222]: i684sxFr020222: Milter (nod32smfi): to error state
    Jul 8 00:54:59 bugsbunny sm-mta[20222]: i684sxFr020222: Milter (nod32smfi): init failed to open
    Jul 8 00:54:59 bugsbunny sm-mta[20222]: i684sxFr020222: Milter (nod32smfi): to error state
    Jul 8 00:55:03 bugsbunny sm-mta[20224]: i684t3ZC020224: Milter (nod32smfi): write(O) returned -1, expected 17: Broken pipe
    Jul 8 00:55:03 bugsbunny sm-mta[20224]: i684t3ZC020224: Milter (nod32smfi): to error state
    Jul 8 00:55:03 bugsbunny sm-mta[20224]: i684t3ZC020224: Milter (nod32smfi): init failed to open

    And this going on to:

    Jul 8 01:36:17 bugsbunny sm-mta[21902]: i685aGAO021902: Milter (nod32smfi): timeout before data read
    Jul 8 01:36:17 bugsbunny sm-mta[21902]: i685aGAO021902: Milter (nod32smfi): to error state
    Jul 8 01:36:17 bugsbunny sm-mta[21902]: i685aGAO021902: Milter (nod32smfi): init failed to open
    Jul 8 01:36:17 bugsbunny sm-mta[21902]: i685aGAO021902: Milter (nod32smfi): to error state
    Jul 8 01:36:49 bugsbunny sm-mta[21904]: i685an8V021904: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:36:49 bugsbunny sm-mta[21904]: i685an8V021904: Milter (nod32smfi): to error state
    Jul 8 01:37:18 bugsbunny sm-mta[21746]: i685WFbo021746: Milter (nod32smfi): write(Q) returned -1, expected 5: Broken pipe
    Jul 8 01:37:18 bugsbunny sm-mta[21746]: i685WFbo021746: Milter (nod32smfi): to error state
    Jul 8 01:37:23 bugsbunny sm-mta[21918]: i685bNKc021918: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:37:23 bugsbunny sm-mta[21918]: i685bNKc021918: Milter (nod32smfi): to error state
    Jul 8 01:37:52 bugsbunny sm-mta[21935]: i685bqFl021935: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:37:52 bugsbunny sm-mta[21935]: i685bqFl021935: Milter (nod32smfi): to error state
    Jul 8 01:38:02 bugsbunny sm-mta[21936]: i685c2IZ021936: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:38:02 bugsbunny sm-mta[21936]: i685c2IZ021936: Milter (nod32smfi): to error state
    Jul 8 01:38:11 bugsbunny sm-mta[21945]: i685cBYr021945: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:38:11 bugsbunny sm-mta[21945]: i685cBYr021945: Milter (nod32smfi): to error state
    Jul 8 01:38:12 bugsbunny sm-mta[21955]: i685cC52021955: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:38:12 bugsbunny sm-mta[21955]: i685cC52021955: Milter (nod32smfi): to error state
    Jul 8 01:38:14 bugsbunny sm-mta[21934]: i685cEMV021934: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:38:14 bugsbunny sm-mta[21934]: i685cEMV021934: Milter (nod32smfi): to error state
    Jul 8 01:38:15 bugsbunny sm-mta[21938]: i685cFkn021938: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:38:15 bugsbunny sm-mta[21938]: i685cFkn021938: Milter (nod32smfi): to error state
    Jul 8 01:38:32 bugsbunny sm-mta[21972]: i685cWmk021972: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:38:32 bugsbunny sm-mta[21972]: i685cWmk021972: Milter (nod32smfi): to error state
    Jul 8 01:38:47 bugsbunny sm-mta[21973]: i685clCh021973: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:38:47 bugsbunny sm-mta[21973]: i685clCh021973: Milter (nod32smfi): to error state
    Jul 8 01:39:07 bugsbunny sm-mta[22006]: i685d7x1022006: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:39:07 bugsbunny sm-mta[22006]: i685d7x1022006: Milter (nod32smfi): to error state
    Jul 8 01:39:29 bugsbunny sm-mta[22022]: i685dTFY022022: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:39:29 bugsbunny sm-mta[22022]: i685dTFY022022: Milter (nod32smfi): to error state
    Jul 8 01:39:30 bugsbunny sm-mta[22023]: i685dU9m022023: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:39:30 bugsbunny sm-mta[22023]: i685dU9m022023: Milter (nod32smfi): to error state
    Jul 8 01:39:31 bugsbunny sm-mta[22024]: i685dViP022024: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:39:31 bugsbunny sm-mta[22024]: i685dViP022024: Milter (nod32smfi): to error state
    Jul 8 01:39:46 bugsbunny sm-mta[22025]: i685dkgD022025: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:39:46 bugsbunny sm-mta[22025]: i685dkgD022025: Milter (nod32smfi): to error state
    Jul 8 01:39:58 bugsbunny sm-mta[22030]: i685dwgY022030: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:39:58 bugsbunny sm-mta[22030]: i685dwgY022030: Milter (nod32smfi): to error state
    Jul 8 01:40:07 bugsbunny sm-mta[22045]: i685e7le022045: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:40:07 bugsbunny sm-mta[22045]: i685e7le022045: Milter (nod32smfi): to error state
    Jul 8 01:40:11 bugsbunny sm-mta[22046]: i685eBMK022046: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:40:11 bugsbunny sm-mta[22046]: i685eBMK022046: Milter (nod32smfi): to error state
    Jul 8 01:40:48 bugsbunny sm-mta[22070]: i685em4u022070: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:40:48 bugsbunny sm-mta[22070]: i685em4u022070: Milter (nod32smfi): to error state
    Jul 8 01:41:07 bugsbunny sm-mta[22071]: i685f7E5022071: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:41:07 bugsbunny sm-mta[22071]: i685f7E5022071: Milter (nod32smfi): to error state
    Jul 8 01:41:17 bugsbunny sm-mta[22072]: i685fH0A022072: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:41:17 bugsbunny sm-mta[22072]: i685fH0A022072: Milter (nod32smfi): to error state
    Jul 8 01:42:06 bugsbunny sm-mta[22105]: i685g6Su022105: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:42:06 bugsbunny sm-mta[22105]: i685g6Su022105: Milter (nod32smfi): to error state
    Jul 8 01:42:12 bugsbunny sm-mta[22106]: i685gC5X022106: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 01:42:12 bugsbunny sm-mta[22106]: i685gC5X022106: Milter (nod32smfi): to error state
    Jul 8 01:42:35 bugsbunny sm-mta[22107]: i685gZ38022107: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe


    All the way thru to:


    Jul 8 10:55:07 bugsbunny sm-mta[12780]: i68Et75t012780: Milter (nod32smfi): to error state
    Jul 8 10:55:10 bugsbunny sm-mta[12781]: i68EtAVf012781: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 10:55:10 bugsbunny sm-mta[12781]: i68EtAVf012781: Milter (nod32smfi): to error state
    Jul 8 10:55:23 bugsbunny sm-mta[12782]: i68EtNTa012782: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 10:55:23 bugsbunny sm-mta[12782]: i68EtNTa012782: Milter (nod32smfi): to error state
    Jul 8 10:55:27 bugsbunny sm-mta[12783]: i68EtR0M012783: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 10:55:27 bugsbunny sm-mta[12783]: i68EtR0M012783: Milter (nod32smfi): to error state
    Jul 8 10:55:35 bugsbunny sm-mta[12784]: i68EtZ8v012784: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 10:55:35 bugsbunny sm-mta[12784]: i68EtZ8v012784: Milter (nod32smfi): to error state
    Jul 8 10:55:36 bugsbunny sm-mta[12785]: i68EtaTA012785: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 10:55:36 bugsbunny sm-mta[12785]: i68EtaTA012785: Milter (nod32smfi): to error state
    Jul 8 10:55:44 bugsbunny sm-mta[12790]: i68EtiZk012790: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 10:55:44 bugsbunny sm-mta[12790]: i68EtiZk012790: Milter (nod32smfi): to error state
    Jul 8 10:55:49 bugsbunny sm-mta[12792]: i68Etn07012792: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 10:55:49 bugsbunny sm-mta[12792]: i68Etn07012792: Milter (nod32smfi): to error state
    Jul 8 10:55:52 bugsbunny sm-mta[12791]: i68EtqgQ012791: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 10:55:52 bugsbunny sm-mta[12791]: i68EtqgQ012791: Milter (nod32smfi): to error state
    Jul 8 10:56:07 bugsbunny sm-mta[12827]: i68Eu7WK012827: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 10:56:07 bugsbunny sm-mta[12827]: i68Eu7WK012827: Milter (nod32smfi): to error state
    Jul 8 10:56:21 bugsbunny sm-mta[12829]: i68EuLXO012829: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 10:56:21 bugsbunny sm-mta[12829]: i68EuLXO012829: Milter (nod32smfi): to error state
    Jul 8 10:56:22 bugsbunny sm-mta[12830]: i68EuMWG012830: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 10:56:22 bugsbunny sm-mta[12830]: i68EuMWG012830: Milter (nod32smfi): to error state
    Jul 8 10:56:27 bugsbunny sm-mta[12831]: i68EuRbp012831: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 10:56:27 bugsbunny sm-mta[12831]: i68EuRbp012831: Milter (nod32smfi): to error state
    Jul 8 10:56:30 bugsbunny sm-mta[12845]: i68EuUuP012845: Milter (nod32smfi): local socket name /var/run/nod32smfi.sock unsafe
    Jul 8 10:56:30 bugsbunny sm-mta[12845]: i68EuUuP012845: Milter (nod32smfi): to error state


    Running this:

    grep "local socket name /var/run/nod32smfi.sock unsafe"| wc -l

    Gives me a total of 3057 lines.

    I can't run the website like this. I need help here. I opened tickets yesterday at nod32.com but as yet haven't received a reply.
     
    Zhen-Xjell, Jul 8, 2004
    #3
  4. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
    Feb 8, 2002
    Posts:
    1,397
    Location:
    Ohio
    And oh, the nod32smfi socket was not there, even though the pid was. Why does it keep dying like this?
     
    Zhen-Xjell, Jul 8, 2004
    #4
  5. ronjor

    ronjor Global Moderator

    Joined:
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    164,057
    Location:
    Texas

    Zhen-Xjell

    Have you tried calling them here in the U.S.?
     
    ronjor, Jul 8, 2004
    #5
  6. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
    Feb 8, 2002
    Posts:
    1,397
    Location:
    Ohio
    No I haven't, there are no technical support numbers listed at their site (none I could find).
     
    Zhen-Xjell, Jul 8, 2004
    #6
  7. ronjor

    ronjor Global Moderator

    Joined:
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    Location:
    Texas

    Maybe if you call one of these numbers, you can get something started. Sounds like you are in a bind.

    Eset
     
    ronjor, Jul 8, 2004
    #7
  8. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
    Feb 8, 2002
    Posts:
    1,397
    Location:
    Ohio
    Thanks, I'll give it a try after lunch.
     
    Zhen-Xjell, Jul 8, 2004
    #8
  9. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
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    Posts:
    1,397
    Location:
    Ohio
    And while the socket exists, these are the errors that get logged:

    Jul 8 11:07:30 bugsbunny sm-mta[13563]: i68F7TwX013563: Milter read(nod32smfi): timeout before data read
    Jul 8 11:07:30 bugsbunny sm-mta[13563]: i68F7TwX013563: Milter (nod32smfi): to error state
    Jul 8 11:14:27 bugsbunny sm-mta[13972]: i68FEQM0013972: Milter read(nod32smfi): timeout before data read
    Jul 8 11:14:27 bugsbunny sm-mta[13972]: i68FEQM0013972: Milter (nod32smfi): to error state
    Jul 8 11:14:27 bugsbunny sm-mta[13972]: i68FEQM0013972: Milter (nod32smfi): init failed to open
    Jul 8 11:14:27 bugsbunny sm-mta[13972]: i68FEQM0013972: Milter (nod32smfi): to error state
    Jul 8 11:25:24 bugsbunny sm-mta[14672]: i68FPNmX014672: Milter read(nod32smfi): timeout before data read
    Jul 8 11:25:24 bugsbunny sm-mta[14672]: i68FPNmX014672: Milter (nod32smfi): to error state
     
    Zhen-Xjell, Jul 8, 2004
    #9
  10. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
    Feb 8, 2002
    Posts:
    1,397
    Location:
    Ohio
    From syslog messages:


    Jul 8 00:26:48 bugsbunny nod32smfi: nod32smfi: private data not NULL
    Jul 8 00:28:03 bugsbunny nod32smfi: nod32smfi: private data not NULL
    Jul 8 00:42:11 bugsbunny nod32smfi: nod32smfi: accept() returned invalid socket (Too many open files), try again
    Jul 8 00:42:12 bugsbunny nod32smfi: nod32smfi: accept() returned invalid socket (Too many open files), try again
    Jul 8 00:42:55 bugsbunny nod32smfi: nod32smfi: private data not NULL
    Jul 8 00:44:09 bugsbunny nod32smfi: nod32smfi: accept() returned invalid socket (Too many open files), try again
    Jul 8 01:07:00 bugsbunny nod32smfi: nod32smfi: accept() returned invalid socket (Too many open files), try again
    Jul 8 01:11:11 bugsbunny nod32smfi: nod32smfi: accept() returned invalid socket (Too many open files), try again
    Jul 8 01:26:12 bugsbunny nod32smfi: nod32smfi: accept() returned invalid socket (Too many open files), try again
    Jul 8 01:33:29 bugsbunny nod32smfi: nod32smfi: accept() returned invalid socket (Too many open files), try again
    Jul 8 01:36:00 bugsbunny nod32smfi: nod32smfi: accept() returned invalid socket (Too many open files), try again
    Jul 8 01:36:15 bugsbunny nod32smfi: nod32smfi: accept() returned invalid socket (Too many open files), abort
    Jul 8 10:56:30 bugsbunny nod32smfi: nod32smfi shutdown failed
    Jul 8 10:56:31 bugsbunny nod32smfi: nod32smfi startup succeeded
    Jul 8 10:58:21 bugsbunny nod32smfi: nod32smfi: private data not NULL
    Jul 8 11:07:30 bugsbunny nod32smfi: nod32smfi, mi_rd_cmd: read returned -1: Connection reset by peer
    Jul 8 11:07:30 bugsbunny nod32smfi: nod32smfi: private data not NULL
    Jul 8 11:14:27 bugsbunny nod32smfi: nod32smfi, mi_rd_cmd: read returned -1: Connection reset by peer
    Jul 8 11:14:47 bugsbunny nod32smfi: nod32smfi: private data not NULL
    Jul 8 11:15:23 bugsbunny nod32smfi: nod32smfi: private data not NULL



    And nod32d.log.. notice, no processing from midnight to 10 hours later:

    2004-07-08 00:38:09 -0500 1089262063: agent=smfi, msgid=<200407080438.i684c9xk019527@bugsbunny.laudanski.com>, object="email message", name="mail", virus="is OK", action="", info="", lines=0
    2004-07-08 10:58:21 -0500 1089299276: agent=smfi, msgid=<200407081458.i68EwLif012921@bugsbunny.laudanski.com>, object="email message", name="mail", virus="is OK", action="", info="", lines=0
     
    Zhen-Xjell, Jul 8, 2004
    #10
  11. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
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    Posts:
    1,397
    Location:
    Ohio
    I did call before lunch, and was told I'd be called back. Nothing to date.
     
    Zhen-Xjell, Jul 8, 2004
    #11
  12. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
    Feb 8, 2002
    Posts:
    1,397
    Location:
    Ohio
    Oh whoa is me.
     
    Zhen-Xjell, Jul 12, 2004
    #12
  13. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
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    Location:
    Gold Coast, Queensland, Australia
    Can you send a email to support@nod32.com they will have you fixed up quick smart, or will at least get a start on the problem...

    Cheers :D
     
    Blackspear, Jul 12, 2004
    #13
  14. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
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    Posts:
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    Location:
    Ohio
    A NOD32 tech replied to me here on Friday, I replied back and have heard nothing since. I opened NOD32 tickets last week, and have heard nothing since. I have dropped Yvette multiple emails at NOD32 and no one from tech has gotten back to me. This is painful.
     
    Zhen-Xjell, Jul 13, 2004
    #14
  15. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
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    Ohio
    Just for kicks, email to support@nod32.com:

     
    Zhen-Xjell, Jul 13, 2004
    #15
  16. jan

    jan Former Eset Moderator

    Joined:
    Oct 25, 2002
    Posts:
    804
    Paul,

    here is the reply:

    Sorry, our Linux developer is overloaded, but he has an idea, where the problem could be - I'll give you an update tomorrow.

    Rgds.,

    jan
     
    jan, Jul 13, 2004
    #16
  17. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
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    Location:
    Ohio
    Ok, have you also seen my other thread with the .nup errors?
     
    Zhen-Xjell, Jul 13, 2004
    #17
  18. jan

    jan Former Eset Moderator

    Joined:
    Oct 25, 2002
    Posts:
    804
    >Ok, have you also seen my other thread with the .nup errors?

    I sent you an e-mail with some sugggestions.

    Rgds.,

    jan
     
    jan, Jul 14, 2004
    #18
  19. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
    Feb 8, 2002
    Posts:
    1,397
    Location:
    Ohio
    Shoot..

    upgraded from 2.11.x to 2.13.1 after Mark told me this problem should now be resolved. And it isn't.

    A list of failures:

    http://blog.castlecops.com/a/2005/02/nod32smfi_failu.html

    nod32smfi ran for about 4 or 5 hours before it crashed.

    :(

    I sent a reply back to Mark at Eset. Please lets get this resolved.
     
    Zhen-Xjell, Feb 7, 2005
    #19
  20. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Hello,

    please check your sendmail config. file /etc/mail/sendmail.cf and make sure long enough timeouts are set for nod32smfi:
    Xnod32smfi, S=local:/var/run/nod32smfi.sock, F=T, T=S:2m;R:2m;E:5m
     
    Marcos, Feb 7, 2005
    #20
  21. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
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    Location:
    Ohio
    Zhen-Xjell, Feb 7, 2005
    #21
  22. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    It depends on how large files are scanned and what HW configuration you have.
     
    Marcos, Feb 7, 2005
    #22
  23. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
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    Posts:
    1,397
    Location:
    Ohio
    Hi Marcos, can you guide me in that configuration process? The mail server is a dual Xeon CPU with 4 GB RAM. Files can be any size which are sent.

    EDIT:

    How they are scanned:

    I have the most paranoid settings in the cfg file.
     
    Zhen-Xjell, Feb 7, 2005
    #23
  24. Zhen-Xjell

    Zhen-Xjell Security Expert

    Joined:
    Feb 8, 2002
    Posts:
    1,397
    Location:
    Ohio
    Just a friendly neighborhood bump.
     
    Zhen-Xjell, Feb 10, 2005
    #24
  25. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Hi,
    if you don't know where to add a reference to nod32smfi in the senmail config. file, please send it to me so that I can have a look at it and let you know then.
     
    Marcos, Feb 11, 2005
    #25
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