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Spyware Cleaning Section Closed!!
Notice: The spyware cleaning (HijackThis) section is closed. Wilders Security no longer provides one on one spyware cleaning assistance. Please see this announcement for a list of websites that provide such services.
 
 
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  #1  
Old June 27th, 2004, 06:55 PM
domah domah is offline
Infrequent Poster
 
Join Date: Jun 2004
Posts: 7
Unhappy I'M DESPERATE!!!

i had a hot xxx dialer and program installed on my compuer, and i can't get rid of it, i tried everythin, i even read someoen's else's post about the smae problem, and i tried what they were told to do, but ti dnd't work for me, did safe mood and everythin, here's my hijackthis log, anyone at all please help me!!!!
Logfile of HijackThis v1.97.7
Scan saved at 22:38:41, on 27/06/2004
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINNT\System32\svchost.exe
C:\Norman\NVC\BIN\Zanda.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\r_server.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\NORMAN\nvc\BIN\NJEEVES.EXE
C:\NORMAN\Nvc\BIN\nipsvc.exe
C:\NORMAN\nvc\BIN\nvcoas.exe
C:\NORMAN\nvc\BIN\NVCSCHED.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\System32\LXSUPMON.EXE
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\WINNT\loadqm.exe
C:\NORMAN\Nvc\BIN\ZLH.EXE
C:\WINNT\shman.exe
C:\Program Files\Webroot\Accelerate\accelerate.exe
C:\WINNT\System32\ctfmon.exe
C:\WINNT\System32\windll32.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
C:\NORMAN\Nvc\BIN\NYMSE.EXE
C:\NORMAN\Nvc\BIN\NIP.EXE
C:\NORMAN\Nvc\BIN\cclaw.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\PROGRA~1\Belkin\BLUETO~1\BTSTAC~1.EXE
C:\DOCUME~1\domah\LOCALS~1\Temp\lesbians.exe
C:\Documents and Settings\domah\My Documents\My Download Files\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = C:\WINNT\system32\searchbar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://heeryz.t.rack.cc/sp.php (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINNT\system32\searchbar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINNT\system32\searchbar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINNT\system32\searchbar.html
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINNT\System32\nzdd.dll
O3 - Toolbar: (no name) - {82BC47E6-D966-4B4A-87BA-C95780CDBF6C} - (no file)
O3 - Toolbar: SE-Toolbar - {691AFBC1-3C46-406D-AD22-EB3A0F665FC1} - C:\WINNT\system32\setoolbar.dll (file missing)
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [LXSUPMON] C:\WINNT\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [OpiStat] C:\PROGRA~1\OpiStat\OpiStat\OpiStat.exe
O4 - HKLM\..\Run: [Norman ZANDA] C:\NORMAN\Nvc\BIN\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QTSvc] C:\WINNT\shman.exe /i
O4 - HKLM\..\Run: [Accelerate] C:\Program Files\Webroot\Accelerate\accelerate.exe /S
O4 - HKLM\..\Run: [HotXXX] C:\WINNT\HotXXX.exe -n
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [windll32.exe] C:\WINNT\System32\windll32.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Global Startup: BTTray.lnk = C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\Realdownload.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: @btrez.dll,-4015 (HKLM)
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 (HKLM)
O10 - Broken Internet access because of LSP provider 'nmtracer.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://dial.blueyonder.co.uk/
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache...tup1.0.0.8.cab
O16 - DPF: {1F996EAE-3D97-4862-AA0E-27F257C089DE} (blueyonder Game Launcher Control) - http://www.bygames.com/activex/launcher.ocx
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...43/yacscom.cab
O16 - DPF: {88C51E90-8E9C-4C96-8A45-574D88B63FAF} (Matrix Class) - http://acceso.masminutos.com/aplicacion.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (OPInstall Control) - http://a14.g.akamai.net/f/14/7141/14...4.0.0.17_c.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...934.5048958333
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...reShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8075D361-F83C-43C3-9660-FD10E97DEAAE}: NameServer = 193.38.113.3 194.117.157.4

thank you anyone that can help me!!!
  #2  
Old June 27th, 2004, 07:56 PM
Marianna's Avatar
Marianna Marianna is offline
Spyware Fighter
 
Join Date: Apr 2002
Location: B.C. Canada
Posts: 1,215
Default Re: I'M DESPERATE!!!

Hi domah

Download cwshredder here Close all browser windows and click on the fix/next button.

Check the following items in HijackThis - close ALL windows\browsers except Hijackthis and click "Fix checked":

C:\WINNT\System32\windll32.exe

C:\DOCUME~1\domah\LOCALS~1\Temp\lesbians.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = C:\WINNT\system32\searchbar.html
R1 - HKCU\Software\Microsoft\Internet
Explorer\Search,SearchAssistant = http://heeryz.t.rack.cc/sp.php (obfuscated)
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINNT\system32\searchbar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINNT\system32\searchbar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINNT\system32\searchbar.html

O2 - BHO: (no name) - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINNT\System32\nzdd.dll
O3 - Toolbar: (no name) - {82BC47E6-D966-4B4A-87BA-C95780CDBF6C} - (no file)
O3 - Toolbar: SE-Toolbar - {691AFBC1-3C46-406D-AD22-EB3A0F665FC1} - C:\WINNT\system32\setoolbar.dll (file missing)

O4 - HKCU\..\Run: [windll32.exe] C:\WINNT\System32\windll32.exe


Optional:
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

Any idea what this is?
O9 - Extra button: @btrez.dll,-4015 (HKLM)
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 (HKLM)
If NOT - pls. check!

O10 - Broken Internet access because of LSP provider 'nmtracer.dll' missing

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocach...etup1.0.0.8.cab


Then Boot to safe mode: Instructions here

Make sure you can view hidden and system files: Instructions here

NOTE....even in safe mode you may have to open taskmanager and end task on some of them before you can delete them.

Delete the following files\folders IF still present:

C:\WINNT\System32\windll32.exe
C:\DOCUME~1\domah\LOCALS~1\Temp\lesbians.exe
C:\WINNT\System32\nzdd.dll

Then reboot and use AdAware as described here:
http://www.wilderssecurity.com/showthread.php?t=15913

Empty your Temporary Internet Files and history in Internet Options. And clean out your
%Userprofile%\Local Settings\Temp
folder. It's a good idea to do that regularly.

Run HJT again and pls. post a FRESH log. Thanks.

Pls. go to Windows Updates and get all critical patches.
  #3  
Old June 29th, 2004, 02:11 PM
domah domah is offline
Infrequent Poster
 
Join Date: Jun 2004
Posts: 7
Post I'M SO DESPERATE!!!

i've been searching this website to fiind how to get rid of hotxxx. i've read all the posts that u have helped other ppl, and i have tried everything u have told these other ppl to do, but the list of fiels u tell these ppl to delelte, i do not have all of these file, in hijackthis, it is clear that the files are called something else, which is annoyin cos i do not kno wha they are called, lol, could u please please help me, since ur the only person who seems like they know what to do, thank you,darren, ~snipped~ @hotmail .com

hijckthis log:

Logfile of HijackThis v1.97.7
Scan saved at 16:34:56, on 28/06/2004
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINNT\System32\svchost.exe
C:\Norman\NVC\BIN\Zanda.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\r_server.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\NORMAN\nvc\BIN\nvcoas.exe
C:\NORMAN\Nvc\BIN\nipsvc.exe
C:\NORMAN\nvc\BIN\NJEEVES.EXE
C:\NORMAN\nvc\BIN\NVCSCHED.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\System32\LXSUPMON.EXE
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\WINNT\loadqm.exe
C:\NORMAN\Nvc\BIN\ZLH.EXE
C:\WINNT\shman.exe
C:\Program Files\Webroot\Accelerate\accelerate.exe
C:\WINNT\HotXXX.exe
C:\WINNT\System32\ctfmon.exe
C:\WINNT\System32\windll32.exe
C:\NORMAN\Nvc\BIN\NYMSE.EXE
C:\NORMAN\Nvc\BIN\NIP.EXE
C:\NORMAN\Nvc\BIN\cclaw.exe
C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Kazaa Lite\kazaalite.kpp
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINNT\System32\MsiExec.exe
C:\Documents and Settings\domah\My Documents\My Download Files\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL =

C:\WINNT\system32\searchbar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

C:\WINNT\system32\searchbar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

C:\WINNT\system32\searchbar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant =

C:\WINNT\system32\searchbar.html
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar1.dll
O2 - BHO: (no name) - {EBCDDA60-2A68-11D3-8A43-0060083CFB9C} - C:\WINNT\System32\nzdd.dll
O3 - Toolbar: (no name) - {82BC47E6-D966-4B4A-87BA-C95780CDBF6C} - (no file)
O3 - Toolbar: SE-Toolbar - {691AFBC1-3C46-406D-AD22-EB3A0F665FC1} -

C:\WINNT\system32\setoolbar.dll (file missing)
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN

Toolbar\01.01.1629.0\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program

files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [LXSUPMON] C:\WINNT\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]

C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [OpiStat] C:\PROGRA~1\OpiStat\OpiStat\OpiStat.exe
O4 - HKLM\..\Run: [Norman ZANDA] C:\NORMAN\Nvc\BIN\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update

Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QTSvc] C:\WINNT\shman.exe /i
O4 - HKLM\..\Run: [Accelerate] C:\Program Files\Webroot\Accelerate\accelerate.exe /S
O4 - HKLM\..\Run: [HotXXX] C:\WINNT\HotXXX.exe -n
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [windll32.exe] C:\WINNT\System32\windll32.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - HKLM\..\RunOnce: [ACMWrapperV2.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program

Files\Common Files\Adaptec Shared\CDEngine\ACMWrapperV2.dll"
O4 - HKLM\..\RunOnce: [MediaPlayerV2.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program

Files\Common Files\Adaptec Shared\CDEngine\MediaPlayerV2.dll"
O4 - HKLM\..\RunOnce: [driversV2.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program

Files\Common Files\Adaptec Shared\CDEngine\driversV2.dll"
O4 - HKLM\..\RunOnce: [Cdbootable.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program

Files\Common Files\Adaptec Shared\CreatorAPI\Cdbootable.dll"
O4 - HKLM\..\RunOnce: [cdDataPS.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program

Files\Common Files\Adaptec Shared\CreatorAPI\cdDataPS.dll"
O4 - HKLM\..\RunOnce: [cdExtra.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program

Files\Common Files\Adaptec Shared\CreatorAPI\cdExtra.dll"
O4 - HKLM\..\RunOnce: [cdmp3.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common

Files\Adaptec Shared\CreatorAPI\cdmp3.dll"
O4 - HKLM\..\RunOnce: [database.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program

Files\Common Files\Adaptec Shared\CreatorAPI\database.dll"
O4 - HKLM\..\RunOnce: [ISO9660.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program

Files\Common Files\Adaptec Shared\CreatorAPI\ISO9660.dll"
O4 - HKLM\..\RunOnce: [Joliet.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program

Files\Common Files\Adaptec Shared\CreatorAPI\Joliet.dll"
O4 - HKLM\..\RunOnce: [Udf.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program Files\Common

Files\Adaptec Shared\CreatorAPI\Udf.dll"
O4 - HKLM\..\RunOnce: [creator.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program

Files\Common Files\Adaptec Shared\CreatorAPI\creator.dll"
O4 - HKLM\..\RunOnce: [Translator.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program

Files\Common Files\Adaptec Shared\CreatorAPI\Translator.dll"
O4 - HKLM\..\RunOnce: [CDEngine.dll] c:\winnt\system32\regsvr32.exe /s "C:\Program

Files\Common Files\Adaptec Shared\CDEngine\CDEngine.dll"
O4 - HKLM\..\RunOnce: [WMC_RebootCheck] C:\WINNT\inf\unregmp2.exe /FixUps
O4 - Global Startup: BTTray.lnk = C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office10\OSA.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common

Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\Realdownload.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: @btrez.dll,-4015 (HKLM)
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 (HKLM)
O10 - Broken Internet access because of LSP provider 'nmtracer.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://dial.blueyonder.co.uk/
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -

http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -

http://ak.imgfarm.com/images/nocache...tup1.0.0.8.cab
O16 - DPF: {1F996EAE-3D97-4862-AA0E-27F257C089DE} (blueyonder Game Launcher Control) -

http://www.bygames.com/activex/launcher.ocx
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) -

http://us.chat1.yimg.com/us.yimg.com...43/yacscom.cab
O16 - DPF: {88C51E90-8E9C-4C96-8A45-574D88B63FAF} (Matrix Class) -

http://acceso.masminutos.com/aplicacion.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -

http://messenger.zone.msn.com/binary...tatsClient.cab
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (OPInstall Control) -

http://a14.g.akamai.net/f/14/7141/14.../opinstall_en_

4.0.0.17_c.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -

http://v4.windowsupdate.microsoft.co...934.5048958333
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

http://fpdownload.macromedia.com/pub...sh/swflash.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) -

http://messenger.zone.msn.com/binary...reShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8075D361-F83C-43C3-9660-FD10E97DEAAE}: NameServer =

193.38.113.3 194.117.157.4

Last edited by snapdragin : June 29th, 2004 at 04:28 PM. Reason: removed email addy for security reason - snap
  #4  
Old June 29th, 2004, 04:05 PM
Marianna's Avatar
Marianna Marianna is offline
Spyware Fighter
 
Join Date: Apr 2002
Location: B.C. Canada
Posts: 1,215
Default Re: I'M SO DESPERATE!!!

Hi domah

Check the following items in Hijackthis - close ALL windows\browsers except HijackThis and click "Fix checked":

C:\WINNT\HotXXX.exe
C:\WINNT\System32\windll32.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL =

C:\WINNT\system32\searchbar.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

C:\WINNT\system32\searchbar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

C:\WINNT\system32\searchbar.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant =

C:\WINNT\system32\searchbar.html
R3 - Default URLSearchHook is missing

O3 - Toolbar: (no name) - {82BC47E6-D966-4B4A-87BA-C95780CDBF6C} - (no file)
O3 - Toolbar: SE-Toolbar - {691AFBC1-3C46-406D-AD22-EB3A0F665FC1} -

C:\WINNT\system32\setoolbar.dll (file missing)

O4 - HKLM\..\Run: [HotXXX] C:\WINNT\HotXXX.exe -n

O4 - HKCU\..\Run: [windll32.exe] C:\WINNT\System32\windll32.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft

Office\Office10\OSA.EXE

O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -

http://ak.imgfarm.com/images/nocach...etup1.0.0.8.cab


NOTE....even in safe mode you may have to open taskmanager and end task on some of them before you can delete them.

Make sure you can view hidden and system files: Instructions here

Then Boot to safe mode: Instructions here

Delete the following files\folders IF still present:

C:\WINNT\HotXXX.exe
C:\WINNT\System32\windll32.exe

Then reboot and use AdAware as described here:
http://www.wilderssecurity.com/showthread.php?t=15913

Now, empty your TEMP Folder / Temporary Internet Files Folder and then empty your "Recycle Bin" and reboot.

Run an on-line scan:

Go for free online Virus scans here:

http://housecall.trendmicro.com/hous...start_corp.asp
http://www.pandasoftware.com/activescan/

Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it or make a note of the file location so you can delete it yourself.

Run HJT again and pls. post a FRESH log. Thanks.

Could you pls. copy\paste the new log "as is" ? Thanks
  #5  
Old June 30th, 2004, 09:10 AM
domah domah is offline
Infrequent Poster
 
Join Date: Jun 2004
Posts: 7
Default Re: I'M DESPERATE!!! (merged)

hey, none of the stuff u told me to do worked at all, thought it did, but it didn't, it came back, i was jus tryin to post a fresh hijackthis log and it came back on and cut me off, lol, so here is the newesst fresh log, as is:

Logfile of HijackThis v1.97.7
Scan saved at 13:55:14, on 30/06/2004
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINNT\System32\svchost.exe
C:\Norman\NVC\BIN\Zanda.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\r_server.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\NORMAN\nvc\BIN\nvcoas.exe
C:\NORMAN\nvc\BIN\NJEEVES.EXE
C:\NORMAN\Nvc\BIN\nipsvc.exe
C:\NORMAN\nvc\BIN\NVCSCHED.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\System32\LXSUPMON.EXE
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\WINNT\loadqm.exe
C:\NORMAN\Nvc\BIN\ZLH.EXE
C:\WINNT\shman.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\NORMAN\Nvc\BIN\NYMSE.EXE
C:\NORMAN\Nvc\BIN\NIP.EXE
C:\NORMAN\Nvc\BIN\cclaw.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\WINNT\ukc.exe
C:\DOCUME~1\domah\LOCALS~1\Temp\lesbians.exe
C:\Documents and Settings\domah\My Documents\My Download Files\hijackthis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [LXSUPMON] C:\WINNT\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [OpiStat] C:\PROGRA~1\OpiStat\OpiStat\OpiStat.exe
O4 - HKLM\..\Run: [Norman ZANDA] C:\NORMAN\Nvc\BIN\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [QTSvc] C:\WINNT\shman.exe /i
O4 - HKLM\..\Run: [HotXXX] C:\WINNT\HotXXX.exe -n
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Global Startup: BTTray.lnk = C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\Realdownload.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: @btrez.dll,-4015 (HKLM)
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://dial.blueyonder.co.uk/
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {1F996EAE-3D97-4862-AA0E-27F257C089DE} (blueyonder Game Launcher Control) - http://www.bygames.com/activex/launcher.ocx
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...43/yacscom.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {88C51E90-8E9C-4C96-8A45-574D88B63FAF} (Matrix Class) - http://acceso.masminutos.com/aplicacion.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (OPInstall Control) - http://a14.g.akamai.net/f/14/7141/14...4.0.0.17_c.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...934.5048958333
O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...reShowdown.cab

and no i don't kno what those two things that u asked me about are, i didn't delete them tho so don't worry. please help me, bnothin is working, and it jus comes on to computer again n again, i'm gona kill my dad for goin on that stupid website, lol, pleas help as soon as u can, cos i need to do my psychology coursework, and can't do it when i keep gettin cut off the internet, thank you darren. x x x
  #6  
Old June 30th, 2004, 09:16 AM
Pieter_Arntz's Avatar
Pieter_Arntz Pieter_Arntz is offline
Spyware Veteran
 
Join Date: Apr 2002
Location: Netherlands
Posts: 12,717
Default Re: I'M DESPERATE!!! (merged)

Hi domah,

Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O4 - HKLM\..\Run: [QTSvc] C:\WINNT\shman.exe /i
O4 - HKLM\..\Run: [HotXXX] C:\WINNT\HotXXX.exe -n

O16 - DPF: {88C51E90-8E9C-4C96-8A45-574D88B63FAF} (Matrix Class) - http://acceso.masminutos.com/aplicacion.cab

O16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -

Then reboot into safe mode and delete:
C:\WINNT\shman.exe
C:\WINNT\HotXXX.exe
C:\DOCUMENTS AND SETTINGS\domah\LOCAL SETTINGS\Temp\lesbians.exe

The Local Settings folder is hidden by default.
See HERE for how to show hidden files/folders.

Regards,

Pieter
__________________
Regards,

Pieter
Itīs nice to be important, but itīs more important to be nice.

It's human to make mistakes. It's even more so to blame the computer for it.
  #7  
Old June 30th, 2004, 09:39 AM
domah domah is offline
Infrequent Poster
 
Join Date: Jun 2004
Posts: 7
Default Re: I'M DESPERATE!!! (merged)

hey, i've jus done what u said, but their isa problem that worries me, there is still no dial tone when i conthe internet, and also the xxxserver dialer is still present, what should i do? and what's still wrong? here's my new log....
Logfile of HijackThis v1.97.7
Scan saved at 14:37:07, on 30/06/2004
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINNT\System32\svchost.exe
C:\Norman\NVC\BIN\Zanda.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\r_server.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\NORMAN\nvc\BIN\nvcoas.exe
C:\NORMAN\Nvc\BIN\nipsvc.exe
C:\NORMAN\nvc\BIN\NJEEVES.EXE
C:\NORMAN\nvc\BIN\NVCSCHED.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\System32\LXSUPMON.EXE
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\WINNT\loadqm.exe
C:\NORMAN\Nvc\BIN\ZLH.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINNT\System32\ctfmon.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\NORMAN\Nvc\BIN\NYMSE.EXE
C:\NORMAN\Nvc\BIN\NIP.EXE
C:\NORMAN\Nvc\BIN\cclaw.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\domah\My Documents\My Download Files\hijackthis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Toolbar\01.01.1629.0\en-us\msntb.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [LXSUPMON] C:\WINNT\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [OpiStat] C:\PROGRA~1\OpiStat\OpiStat\OpiStat.exe
O4 - HKLM\..\Run: [Norman ZANDA] C:\NORMAN\Nvc\BIN\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - HKCU\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe /0
O4 - Global Startup: BTTray.lnk = C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\Realdownload.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: @btrez.dll,-4015 (HKLM)
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://dial.blueyonder.co.uk/
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {1F996EAE-3D97-4862-AA0E-27F257C089DE} (blueyonder Game Launcher Control) - http://www.bygames.com/activex/launcher.ocx
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...43/yacscom.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (OPInstall Control) - http://a14.g.akamai.net/f/14/7141/14...4.0.0.17_c.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...934.5048958333
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...reShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8075D361-F83C-43C3-9660-FD10E97DEAAE}: NameServer = 193.38.113.3 194.117.157.4

get back to em please! darren
  #8  
Old June 30th, 2004, 09:44 AM
Pieter_Arntz's Avatar
Pieter_Arntz Pieter_Arntz is offline
Spyware Veteran
 
Join Date: Apr 2002
Location: Netherlands
Posts: 12,717
Default Re: I'M DESPERATE!!! (merged)

The dial tone was probably disabled by the dialer. That should be correctable in the modem settings somewhere.

What worries me more is that the dialer is still active. Or did you mean that the connection is still present on the connections tab of IE?

Regards,

Pieter
__________________
Regards,

Pieter
Itīs nice to be important, but itīs more important to be nice.

It's human to make mistakes. It's even more so to blame the computer for it.
  #9  
Old June 30th, 2004, 09:49 AM
domah domah is offline
Infrequent Poster
 
Join Date: Jun 2004
Posts: 7
Default Re: I'M DESPERATE!!! (merged)

hey,

what i meant was that the dialer was still present in my network connections window, so when i open control panel, network connections, and the xxxserver dialer is still there, how do i change the modem settings to go back to being able to hear the dailing tone?
  #10  
Old June 30th, 2004, 10:06 AM
Pieter_Arntz's Avatar
Pieter_Arntz Pieter_Arntz is offline
Spyware Veteran
 
Join Date: Apr 2002
Location: Netherlands
Posts: 12,717
Default Re: I'M DESPERATE!!! (merged)

Quote:
Originally Posted by domah
hey,

what i meant was that the dialer was still present in my network connections window, so when i open control panel, network connections, and the xxxserver dialer is still there, how do i change the modem settings to go back to being able to hear the dailing tone?

In the connections window you should be able to rightclick and remove it now.

Then click Start > Setting > Control Panel > Phone and Modem > highlight the modem that requires configuring. Then select Properties.
On the general tab there should be a Volume slide. That is probably on the left hand side. Move it to the right.

Regards,

Pieter
__________________
Regards,

Pieter
Itīs nice to be important, but itīs more important to be nice.

It's human to make mistakes. It's even more so to blame the computer for it.
  #11  
Old July 1st, 2004, 05:27 PM
domah domah is offline
Infrequent Poster
 
Join Date: Jun 2004
Posts: 7
Default Re: I'M DESPERATE!!! (merged)

hey, thanks so much for ur help, i think it is finally gone, altho it took some takin it is finally gone, or so appears so, lol, i still can't get the dial tone to sound, even tho i've changed the volume of the modem peaker to full, my new fresh as is hijackthis log is as follows:

Logfile of HijackThis v1.97.7
Scan saved at 22:21:22, on 01/07/2004
Platform: Windows 2000 SP2 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\Program Files\Belkin\Bluetooth Software\bin\btwdins.exe
C:\WINNT\System32\svchost.exe
C:\Norman\NVC\BIN\Zanda.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\System32\r_server.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\System32\mspmspsv.exe
C:\NORMAN\nvc\BIN\NJEEVES.EXE
C:\NORMAN\nvc\BIN\nvcoas.exe
C:\NORMAN\Nvc\BIN\nipsvc.exe
C:\NORMAN\nvc\BIN\NVCSCHED.EXE
C:\WINNT\Explorer.EXE
C:\WINNT\System32\LXSUPMON.EXE
C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
C:\WINNT\loadqm.exe
C:\NORMAN\Nvc\BIN\ZLH.EXE
C:\WINNT\System32\ctfmon.exe
C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\NORMAN\Nvc\BIN\cclaw.exe
C:\NORMAN\Nvc\BIN\NYMSE.EXE
C:\NORMAN\Nvc\BIN\NIP.EXE
C:\PROGRA~1\Belkin\BLUETO~1\BTSTAC~1.EXE
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Kpe\kpe.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Documents and Settings\domah\My Documents\My Download Files\hijackthis.exe

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [LXSUPMON] C:\WINNT\System32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [OpiStat] C:\PROGRA~1\OpiStat\OpiStat\OpiStat.exe
O4 - HKLM\..\Run: [Norman ZANDA] C:\NORMAN\Nvc\BIN\ZLH.EXE /LOAD /SPLASH
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Global Startup: BTTray.lnk = C:\Program Files\Belkin\Bluetooth Software\BTTray.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
O4 - Global Startup: RealDownload.lnk = C:\Program Files\Real\RealDownload\Realdownload.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: @btrez.dll,-4015 (HKLM)
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://dial.blueyonder.co.uk/
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {1F996EAE-3D97-4862-AA0E-27F257C089DE} (blueyonder Game Launcher Control) - http://www.bygames.com/activex/launcher.ocx
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com...43/yacscom.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2...ll/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...tatsClient.cab
O16 - DPF: {92CA8ACC-4E99-4A2A-93F1-B2C5CADC8613} (OPInstall Control) - http://a14.g.akamai.net/f/14/7141/14...4.0.0.17_c.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...934.5048958333
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub...sh/swflash.cab
O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) - http://messenger.zone.msn.com/binary...reShowdown.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8075D361-F83C-43C3-9660-FD10E97DEAAE}: NameServer = 193.38.113.3 194.117.157.4

thanks again for all ur help, darren.
  #12  
Old July 2nd, 2004, 05:03 AM
Pieter_Arntz's Avatar
Pieter_Arntz Pieter_Arntz is offline
Spyware Veteran
 
Join Date: Apr 2002
Location: Netherlands
Posts: 12,717
Default Re: I'M DESPERATE!!! (merged)

Hi domah,

Your log is clean now. Good job.

Maybe this can be of help in your quest for the lost dial-tone
http://support.microsoft.com/default...b;en-us;326681

And you need some Windows Updates.

Regards,

Pieter
__________________
Regards,

Pieter
Itīs nice to be important, but itīs more important to be nice.

It's human to make mistakes. It's even more so to blame the computer for it.
  #13  
Old July 4th, 2004, 10:02 AM
domah domah is offline
Infrequent Poster
 
Join Date: Jun 2004
Posts: 7
Default Re: I'M DESPERATE!!! (merged)

hey, yeah thanks for that, but i guess it's not rrealy a problem, since i have cleaned my computer of spyware, i have had some problems with it, the opistat won't work anymore, whatever that is, and also my svchost.exe keeps goin, which means that i can't open links and it's very annyoin since it happens every 5 mins adn i have to rezstart all the time, also my real download won't work at all, it says to reinstall teh product, adn i went onto real networks website but i couldn't find it, do u have any ideas on how to get my real download to work again and how to make my svchost stop goin all the time thanks, darren.
 

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