Install error in Nod32?

[Zipp]

I downloaded Nod32 trial to try it but it wont install on my XP.
Extract and installation is working but at the end of the installation I get this error

121 Nod32Mod Winnt English

Tried several times,cleaned up registry after each time downloaded new installer but same error in the end.
Installation in save mode gives the same error.
I have no other antivirus on my computer that could mess upp the installation.
Any ideas to fix the error?

[Marcos]

Please run setup.exe in the eset/install folder with the /test parameter and send nsetup.log created to support@eset.com with a link to this thread.

[Zipp]

Excuse my bad english but I dont understad this

> with the /test parameter <

means what?

[flyrfan111]

He means to run the file from the command line with the parameter after the command. Go to RUN on the start menu, then browse and find the file, before running it add " /test" after the file name. Remove the exclamation points and be sure to include the space before the slash.

[Zipp]

Ok I run this

C:\Program\ESET\Install\setup.exe " /test"

but there is no log.

[Capp]

Originally Posted by Zipp

Ok I run this

C:\Program\ESET\Install\setup.exe " /test"

but there is no log.

You should run it without any quotes. Like this:

C:\Program\ESET\Install\setup.exe /test

[Blackspear]

Originally Posted by Capp

C:\Program\ESET\Install\setup.exe /test

Nope I tried that Capp: C:\Program\ESET\Install\setup.exe /test

but found it only works when I didn't have the smilie face at the end of it, like this:

"C:\Program\ESET\Install\setup.exe" /test

[Capp]

Originally Posted by Blackspear

Nope I tried that Capp: C:\Program\ESET\Install\setup.exe /test

but found it only works when I didn't have the smilie face at the end of it, like this:

C:\Program\ESET\Install\setup.exe /test

ha....ha....ha

[Blackspear]

Originally Posted by Capp

ha....ha....ha

[Zipp]

> You should run it without any quotes. Like this: <

Thanks I´m not so good whit this kind off stuff.
Log is posted.

[Blackspear]

Originally Posted by Zipp

I´m not so good whit this kind off stuff.

That's quite ok, I was just pulling Capp's leg, anything like this just keep asking until you understand.

Cheers

[Capp]

Originally Posted by Blackspear

That's quite ok, I was just pulling Capp's leg, anything like this just keep asking until you understand.

Cheers

Adding the smiley face to my run command seems to make my pc much happier

and.....lego my leg

[Zipp]

> and send nsetup.log created to support@eset.com with a link to this thread. <

Is the nsetup.log ok
I can see one error in it

Error: Couldn't open Administrator's XML : nod32.xml

but I don´t know if that error is the problem.

[Blackspear]

Support will come back to you, and we would appreciate it if you keep us in the loop as to your progress.

Cheers

[Zipp]

Still no answer from support.

[Marcos]

I'm sorry but could you please resend it? I tracked down all email, but could find any that would seem to be from you.

[Zipp]

No problem, new log posted.

[Zipp]

Is the install log ok...or?

[Marcos]

Hi,
still haven't received the email. Please send me the log as a PM.

[Blackspear]

I have found a solution to this issue, and that is to reset the Winsock Layer:

For Windows XP complete the following:

Click on Start
Click on Run
Type in cmd
Click on OK
Type in netsh winsock reset
(Please note there are spaces between the netsh and winsock and reset)

Press ENTER
Restart your computer.

Cheers

[a1s1]

anyone has resolved the problem??

121 Nod32Mod Winnt English

[Blackspear]

Hi a1s1, welcome to Wilders.

Originally Posted by a1s1

anyone has resolved the problem??

121 Nod32Mod Winnt English

See the post above yours.

Cheers

[a1s1]

Originally Posted by Blackspear

Hi a1s1, welcome to Wilders.

See the post above yours.

Cheers

Click on Start
Click on Run
Type in cmd
Click on OK
Type in netsh winsock reset

then it display: 'netsh' is not a internal or external command

[Blackspear]

Originally Posted by a1s1

then it display: 'netsh' is not a internal or external command

This is because you only have Service Pack 1 on your computer.

There is an alternative Winsock repair method HERE

Cheers

[a1s1]

Originally Posted by Blackspear

This is because you only have Service Pack 1 on your computer.

There is an alternative Winsock repair method HERE

Cheers

no,the xp has Service Pack 2

and i also have used the WinSock XP Fix 1.2 ,but it still can not be installed