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Old August 10th, 2012, 07:35 PM
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berryracer berryracer is offline
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Question Urgent Licensing question

Hi,

I have a 3 user / 2 year ESS license,

Since I am only using my license on 2 Notebooks, I gave my username / password to a friend of mine and he promised me to pay me a portion of what I paid for the license but he never did.

Now he is enjoying my license for free, the question is, if I renew my license now:

1) Will I get a totally new username / pass?

2) If I renew for 2 years, will those 2 years get added to whatever is left on my current license or do I lose the 5 months remaining on my current license?

3) If I did renew and did get a new license, will his current username / pass which I have given him get deactivated so he can't enjoy my license anymore or must I contact Eset to cancel that license and issue me a new one?
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  #2  
Old August 11th, 2012, 02:12 AM
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Default Re: Urgent Licensing question

just contact cust support they should be able to cancel your lic and issue a new one for the remainder of the time. i know in the past when i had a employee steal a lic they helped me work that out i would contact them right away before and or if this person gives away / posts the lic info somewhere and they they totally kill your lic on you.
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  #3  
Old August 11th, 2012, 05:03 AM
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berryracer berryracer is offline
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Default Re: Urgent Licensing question

Quote:
Originally Posted by zfactor
just contact cust support they should be able to cancel your lic and issue a new one for the remainder of the time. i know in the past when i had a employee steal a lic they helped me work that out i would contact them right away before and or if this person gives away / posts the lic info somewhere and they they totally kill your lic on you.


alright thanks dawg
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  #4  
Old August 11th, 2012, 06:39 AM
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Default Re: Urgent Licensing question

ot posts removed
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