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  #1  
Old May 19th, 2004, 04:52 PM
BengalBob's Avatar
BengalBob BengalBob is offline
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Question Question re Update

I'm running ver1.3. The main screen says 'Spyware database loaded 4/7/04. 2817 items in data base.' I click update and it goes through the process and says download complete and successful. But when I go back status screen it still says data base loaded 4/7/04 with 2817 items loaded in data base. Should this stay the same or be altered? I've read threads that the data base should have over 2900 items. Any suggestions? tia Richard
fyi When downloading update, I quit all security programs. ie: za, avg etc.

Last edited by BengalBob : May 19th, 2004 at 05:56 PM.
  #2  
Old May 19th, 2004, 07:06 PM
MCT MCT is offline
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Default Re: Question re Update

try 2 manually download the update

to do so: click the link in my signature "Spyware Blaster Troubleshooting Tips & Tricks"

good luck
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  #3  
Old May 19th, 2004, 07:21 PM
snowbound snowbound is offline
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Default Re: Question re Update

Quote:
Originally Posted by BengalBob
The main screen says 'Spyware database loaded 4/7/04. 2817 items in data base.'

Just for reference, this is mine,

5/18/04

2942 items in database


snowbound
  #4  
Old May 19th, 2004, 11:20 PM
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ssgtmax ssgtmax is offline
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Default Re: Question re Update

Quote:
Originally Posted by snowbound
Just for reference, this is mine,

5/18/04

2942 items in database


snowbound


Same-same here....
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  #5  
Old May 20th, 2004, 12:14 AM
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BengalBob BengalBob is offline
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Default Re: Question re Update

I appreciate all who posts to tell me what it should be. But my problem still exists. Even though sb3.1 says download successful, it still reads my original install date 4/7/04 w/2817 items in database. I've tried everything. I deleted w/add/remove. Deleted w/sb uninstall. Went thru register and deleted any instances of spywareblaster. Reinstalled and it still says 4/7/04 on the statis page of sb. Does anyone have any idea where this info is stored? tia Richard
  #6  
Old May 20th, 2004, 02:43 PM
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BengalBob BengalBob is offline
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Default Re: Question re Update

For anyone who might be experiencing the same problem, I finally got the update to work. Opened sb>udpates>options>Use Alternative Download Method. Finally accepted update. 5/18/04 2942 items.
 

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