PC missing in console - still protected ?

Discussion in 'Prevx Releases' started by Fad, May 3, 2012.

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  1. Fad

    Fad Registered Member

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    Feb 25, 2009
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    Location:
    England
    I recently removed 3 phantom pcs from my security console, reinstalled WSA (again) and now the PC is not showing up in the security console.

    I have tried to do this 3 times and it will not appear - another laptop is still there and showing as protected.

    Is my PC protected even though it is not appearing in the security console ?
     
  2. Techfox1976

    Techfox1976 Registered Member

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    Jul 22, 2010
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    The current word from the peeps is that it's protected, but it will not show up in console after you remove it, so contact support to have them un-remove it.
     
  3. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Support will be able to get you sorted - you should still be protected in the meantime without a problem, however :)
     
  4. Fad

    Fad Registered Member

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    Feb 25, 2009
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    Location:
    England
    Thanks very much for the info both of you, I`ll ask them right now :thumb:
     
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