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#1
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I, use eset cybersecurity app for mac OS 10.7.3
During my last check for big folders / and files I noticed that my cybersecurity app has been grown to more than 11 gb, looking into the recource i found that the 11 gb is all in the eventlog.dat file. can delete this? or is there a way to get the app back in normal app size? |
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#2
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Moved to "Other ESET Products Forum".
Can you uninstall and then reinstall using same username and password:
__________________
ESET Knowledgebase Technical Writer Wilders ESET Moderator Resources for online help: ESET Knowledgebase @ESETNA (Twitter) | ESETKnowledgebase (YouTube) |
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#3
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shure I can, but is it normal?
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#4
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Quote:
I just found the same on a Mac here. The eventlog.dat file had grown to a monster 353GB! (which is 3/4 of the size of the whole 500GB disk!). Is there a simple way to trim this file without removing and re-installing the product? As a test I have renamed that file, and will try to reboot the machine in case it regenerates the file itself. Is there some sort of log file cleaning built-in that I am missing? The machine is running Eset Nod32 for Business v4.0.77 on a MacOS 10.7.4 (x64). Hoping there is a simple solution out there... Last edited by xpcomputers : July 24th, 2012 at 02:20 AM. |
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#5
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As an update:
I have renamed the file Eventlog.dat to Eventlog.dat.old.dat Eset then complained the file was missing when I tried to open the Events logs, but a reboot of the laptop recreated a new proper sized small file again. I was then able to manually delete the old file and all appears to working correctly again, with the disk space recovered for normal use. I am concerned that it might come back again though over time... This laptop has only had Eset on there for less than 6 months, and other Macs of a similar era of Eset install only total 100Mb for the whole Eset app package including everything (ie including this eventlog.dat file and the program itself etc). However speaking to Eset NZ, it appears I am not alone in reporting this problem, so it looks like it is something that needs looking into by Eset to establish why some machine balloon this one file to astronomic sizes!! Mike |
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