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#1
November 7th, 2012, 04:19 AM
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Right click icon missing!
Hi,
There are no icons for Scan with Webroot and Permanently erase with Webroot in the right click context menu. My HitmanPro icon is there. Why no Webroot icon? Best Wishes, Amit
__________________
✓The first principle is that you must not fool yourself, and you are the easiest person to fool. ✓Science is the belief in the ignorance of experts. ✓I don't know anything, but I do know that everything is interesting if you go into it deeply enough. -------Richard P. Feynman--------- |
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#2
November 7th, 2012, 07:59 AM
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Re: Right click icon missing!
Quote:
It seems to be mostly a XP issue can you please contact the WSA support inbox so they can gather some logs? https://www.webrootanywhere.com/servicewelcome.asp? Also Permanently erase with Webroot is only in the Complete version I assume you are using the AV only version? http://www.webroot.com/En_US/consumer-compare.html Thanks, TH
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Triple Helix - Microsoft® MVP Consumer Security 2012/14 VIP Member Of ASAP - (Alliance of Security Analysis Professionals™) Webroot® SecureAnywhere™ Complete 2013 Closed Beta Tester v8.0.2.155 - VoodooShield 1.08 - Windows 7 Ultimate 64bit and all Windows OS's from XP to Win 8 on VM's. |
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#3
November 7th, 2012, 11:37 AM
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Re: Right click icon missing!
@Triple Helix
Okay I'll do that. Yeah I'm using AV. But still got the permanent erase function. It's a bonus feature. 
__________________
✓The first principle is that you must not fool yourself, and you are the easiest person to fool. ✓Science is the belief in the ignorance of experts. ✓I don't know anything, but I do know that everything is interesting if you go into it deeply enough. -------Richard P. Feynman--------- |
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#5
November 8th, 2012, 11:42 AM
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Re: Right click icon missing!
Oh then it's okay. But just out of curiosity, how come other apps like Emsisoft Antimalware or HitmanPro provide icons? I mean they should have left the icons for the same reason you mentioned right?
__________________
✓The first principle is that you must not fool yourself, and you are the easiest person to fool. ✓Science is the belief in the ignorance of experts. ✓I don't know anything, but I do know that everything is interesting if you go into it deeply enough. -------Richard P. Feynman--------- |
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#7
November 8th, 2012, 12:12 PM
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Re: Right click icon missing!
Well I wouldn't mind an extra 7KB. Is there any way those 7KB set of icons could be added in my pc under special consideration?
__________________
✓The first principle is that you must not fool yourself, and you are the easiest person to fool. ✓Science is the belief in the ignorance of experts. ✓I don't know anything, but I do know that everything is interesting if you go into it deeply enough. -------Richard P. Feynman--------- |
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