WSA #45 in Top 100 Tech Products by PC World!

[buckslayr]

Great job to the Prevx/Webroot team. This is by far the best security program I have ever used. Worth every penny.

[pegr]

Originally Posted by PrevxHelp

We did have a few reports of this but I'm not aware of any outstanding reports at the moment. pegr/Pierrequiroule, if you're seeing the issue frequently, I'd be very interested in a remote session if possible to debug it.

Hi Joe,

I was hoping this problem would eventually resolve itself with later builds but it's still happening with the latest beta 8.0.1.42. I also followed the advice given by Techfox1976 and updated my video and audio drivers but it made no difference.

I too would be interested in a remote session to see if the cause can be nailed. I have also suggested a remote session in my comments on the web feedback form that is displayed after uninstalling.

Regards
pegr

[PrevxHelp]

Originally Posted by pegr

Hi Joe,

I was hoping this problem would eventually resolve itself with later builds but it's still happening with the latest beta 8.0.1.42. I also followed the advice given by Techfox1976 and updated my video and audio drivers but it made no difference.

I too would be interested in a remote session to see if the cause can be nailed. I have also suggested a remote session in my comments on the web feedback form that is displayed after uninstalling.

Regards
pegr

That would be much appreciated - I'm going to be traveling for the next three days but could you let me know your schedule on Sunday or next week by PM so that we can sync up?

I'm sure we'll be able to get this sorted out - sorry for the confusion/runaround!

[pegr]

Originally Posted by PrevxHelp

I'm going to be traveling for the next three days but could you let me know your schedule on Sunday or next week by PM so that we can sync up?

Thanks Joe. I'll send you a PM on Sunday.

Regards
pegr