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#1
June 16th, 2011, 04:27 PM
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External clients not showing within ERAC
I have successfully installed ERAS / ERAC on an internal server.
All of my internal PC are correctly hooked to ERAS / ERAC and they receive the updates as soon as they appear on the mirror. My problem is with 2 external PC's... They work perfectly, but I don't see them within my ERAC. The ERAC server address is OK within those 2 clients, and the port 2222 is opened. What I am missing here? |
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#2
June 17th, 2011, 05:59 AM
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Re: External clients not showing within ERAC
Nothing :-) That should be working correctly - we have a similar setup.
Do you have a FQDN specified in your clients, the port is open on the server's firewall and on your external router etc. Jim |
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#3
June 17th, 2011, 08:50 AM
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Re: External clients not showing within ERAC
Hi Jim,
I'm not a network specialist, but with my previous version of NOD32 and RA (v3), those 2 clients reported perfectly to the server. Port 2222 is opened on my firewall and redirect to my ERAS / ERAC server. Is there a way to test, on my remote machines, if the I can reach the port? What do you mean by FQDN? Mike |
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