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#1
May 3rd, 2011, 12:46 PM
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Point upgrade verification
I originally bought this product which now shows the following on your site with my log in:
Product Name Capsa 7.2 Enterprise Edition - Single Seat License - No Maintenance Purchase Date 2010-04-30 Version 7.2 License Quantity 1 Subscription 1 Year Never Expired Free Upgrade Until 2011-04-30 Expired It shows that 'Free Upgrade' has expired but 'Subscription' has not. What is the difference between these two things? And does this mean I can no longer download and install point upgrades within the 7.4.1 series? |
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#2
May 4th, 2011, 02:28 AM
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Re: Point upgrade verification
Hi GeorgeM,
When the free upgrade expired, you can not get the upgrades. It will not affect your utilization, of course. You can renewal your maintenance when you need to get latest version of Capsa.
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Colasoft is an innovative provider of network analysis solutions for network activity monitoring, performance analysis, security enhancement, and issue troubleshooting. Please understand we may not be able to respond to your posts immediately due to time zone difference. |
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#3
May 5th, 2011, 03:02 PM
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Re: Point upgrade verification
Thanks for the clarification.
I would like to add that I think the one year license business is pretty seriously over priced. It's nearly half the cost of the original s'ware which gets you one more year of upgrades which look to be at best a few point upgrades. |
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