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#1
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I started getting the following message when trying to start my Choicemail email filtering program:
This program has been damaged, possibly by a bad sector of the hard drive or a virus. Please reinstall it. I tried scan disk, reinstalling, etc. but couldn't. A google search on the message brought me here, where I discovered this is associated with the Coolwebsearch browser hijacker. I started up my rarely used IE browser, and sure enough I got about:blank for my home page address, with some search page in the browser window. I followed the instructions here, downloaded ad-aware, ran that, downloaded Spybot S&D, ran that, downloaded Hijack This and ran that, and saved the log. During the, I had to reboot. Each time, when my pc tried to autostart Choicemail, I got the same error message so I assume I still have a remnant of Coolwebsearch hanging in there somewhere. Please help! I can't run my choicemail till I fix this. Thanks!! Attached is my HijackThis log: Logfile of HijackThis v1.97.7 Scan saved at 9:35:47 PM, on 4/20/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\PackethSvc.exe C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\McAfee\McAfee Firewall\CPD.EXE C:\WINDOWS\Explorer.EXE C:\Program Files\McAfee\McAfee Firewall\CPDCLNT.EXE C:\WINDOWS\System32\ctfmon.exe C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe C:\WINDOWS\System32\devldr32.exe C:\Program Files\Microsoft Works\WksSb.exe C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe C:\WINDOWS\System32\wuauclt.exe C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe C:\PROGRA~1\VISION~1\PAPERP~1\fbdirect.exe C:\Program Files\Visioneer\PaperPort\pptd40nt.exe C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE C:\COMPAQ\CPQINET\CPQInet.exe C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe C:\WINDOWS\System32\qttask.exe C:\Compaq\EAKDRV\EAUSBKBD.EXE C:\WINDOWS\WinXPLoad.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Winamp\Winampa.exe C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE C:\Program Files\AIM95\aim.exe C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe C:\Program Files\Common Files\efax\HotTray.exe C:\Program Files\Common Files\efax\Dllcmd32.exe C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe C:\Program Files\2nd Story Software\Desktop Assistant\Dsktop.exe C:\Downloads\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\hel.dll/sp.html (obfuscated) R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\hel.dll/sp.html (obfuscated) R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\hel.dll/sp.html (obfuscated) R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\hel.dll/sp.html (obfuscated) R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\hel.dll/sp.html (obfuscated) R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\hel.dll/sp.html (obfuscated) R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/bookmark/7_1/home.html"); (C:\Documents and Settings\cc3104\Application Data\Mozilla\Profiles\default\mwjsjjdp.slt\prefs.js) N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\cc3104\Application Data\Mozilla\Profiles\default\mwjsjjdp.slt\prefs.js) O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {AD4D07DF-1A5E-4A9C-84E4-CE75682A96E9} - C:\WINDOWS\system32\gsmiilk.dll O2 - BHO: (no name) - {B93B494C-A620-4A93-8794-FE91A84FAB29} - C:\WINDOWS\System32\hel.dll (file missing) O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - (no file) O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe" O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [WinXPLoad] Rundll32 LoadDll,LoadExe WinXPLoad.exe O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU O4 - HKLM\..\Run: [fbdirect] C:\PROGRA~1\VISION~1\PAPERP~1\fbdirect.exe O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Visioneer\PaperPort\pptd40nt.exe O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Visioneer\PaperPort\IndexSearch.exe O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe" O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe O4 - HKLM\..\Run: [BearShare] C:\PROGRA~1\BEARSH~1\BEARSH~1.EXE /m O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe" O4 - HKLM\..\Run: [CreateCD50] C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE -r O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [Adaware Bootup] C:\Program Files\Lavasoft Ad-aware\Ad-aware.exe /Auto /Log "C:\Program Files\Lavasoft Ad-aware\" O4 - HKCU\..\Run: [ChoiceMail] C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe O4 - Startup: Desktop Assistant.lnk = C:\Program Files\2nd Story Software\Desktop Assistant\Dsktop.exe O4 - Startup: Shortcut to nistime-32bit.lnk = C:\Program Files\NIStime\nistime-32bit.exe O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe O4 - Global Startup: Microsoft Broadband Networking.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O9 - Extra button: Support (HKCU) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409 O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...864.4049652778 O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab |
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#2
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Hi tbyrnes,
Welcome to Wilders. Check the following items in HijackThis. Close all windows except HijackThis and click Fix checked: R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\hel.dll/sp.html (obfuscated) R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\hel.dll/sp.html (obfuscated) R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\hel.dll/sp.html (obfuscated) R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\System32\hel.dll/sp.html (obfuscated) R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\System32\hel.dll/sp.html (obfuscated) R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\System32\hel.dll/sp.html (obfuscated) R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank O2 - BHO: (no name) - {AD4D07DF-1A5E-4A9C-84E4-CE75682A96E9} - C:\WINDOWS\system32\gsmiilk.dll O2 - BHO: (no name) - {B93B494C-A620-4A93-8794-FE91A84FAB29} - C:\WINDOWS\System32\hel.dll (file missing) O3 - Toolbar: (no name) - {014DA6C9-189F-421a-88CD-07CFE51CFF10} - (no file) Download CWShredder and run. Be sure ALL other windows are closed use the Fix button and follow the instructions you will receive. Reboot and then post a fresh HijackThis log. Regards, Kent
__________________
Best regards, Kent AX64 Time Machine - Travel in Time Current Version 1.1.0.996 |
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#3
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Kent,
Thanks for the coaching. I followed instructions. I also took advantage of the CWShredder advice on prevention and downloaded/installed Windows XP SP1. Here's the latest HijackThis log: Logfile of HijackThis v1.97.7 Scan saved at 10:31:49 PM, on 4/22/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\PackethSvc.exe C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE C:\COMPAQ\CPQINET\CPQInet.exe C:\Compaq\EAKDRV\EAUSBKBD.EXE C:\Program Files\Microsoft Works\WksSb.exe C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe C:\WINDOWS\WinXPLoad.exe C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe C:\PROGRA~1\VISION~1\PAPERP~1\fbdirect.exe C:\Program Files\Visioneer\PaperPort\pptd40nt.exe C:\WINDOWS\System32\devldr32.exe C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe C:\WINDOWS\System32\qttask.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Winamp\Winampa.exe C:\Program Files\McAfee\McAfee Firewall\CPD.EXE C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE C:\Program Files\AIM95\aim.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\McAfee\McAfee Firewall\CPDCLNT.EXE C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe C:\Program Files\Common Files\efax\HotTray.exe C:\Program Files\Common Files\efax\Dllcmd32.exe C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe C:\Program Files\2nd Story Software\Desktop Assistant\Dsktop.exe C:\Program Files\NetCaptor\NetCaptor.exe C:\Downloads\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\cc3104\Application Data\Mozilla\Profiles\default\mwjsjjdp.slt\prefs.js) N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\cc3104\Application Data\Mozilla\Profiles\default\mwjsjjdp.slt\prefs.js) O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe" O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [WinXPLoad] Rundll32 LoadDll,LoadExe WinXPLoad.exe O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU O4 - HKLM\..\Run: [fbdirect] C:\PROGRA~1\VISION~1\PAPERP~1\fbdirect.exe O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Visioneer\PaperPort\pptd40nt.exe O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Visioneer\PaperPort\IndexSearch.exe O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe" O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe O4 - HKLM\..\Run: [BearShare] C:\PROGRA~1\BEARSH~1\BEARSH~1.EXE /m O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe" O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c O4 - HKLM\..\Run: [CreateCD50] C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE -r O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [Adaware Bootup] C:\Program Files\Lavasoft Ad-aware\Ad-aware.exe /Auto /Log "C:\Program Files\Lavasoft Ad-aware\" O4 - HKCU\..\Run: [ChoiceMail] C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe -z O4 - Startup: Desktop Assistant.lnk = C:\Program Files\2nd Story Software\Desktop Assistant\Dsktop.exe O4 - Startup: Shortcut to nistime-32bit.lnk = C:\Program Files\NIStime\nistime-32bit.exe O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe O4 - Global Startup: Microsoft Broadband Networking.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O9 - Extra button: Support (HKCU) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409 O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...864.4049652778 O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab |
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#4
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Shortly after posting what looked like clean results, I was using my NetCaptor browser and the IE browser popped open by itself with a porn site web page. (I wasn't visiting any porn site w/ NetCaptor!!!!) I reran HijackThis and looks like it found more this time. So much for the SP1 preventing this stuff. Here's the latest log:
Logfile of HijackThis v1.97.7 Scan saved at 10:40:36 PM, on 4/22/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\PackethSvc.exe C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE C:\COMPAQ\CPQINET\CPQInet.exe C:\Compaq\EAKDRV\EAUSBKBD.EXE C:\Program Files\Microsoft Works\WksSb.exe C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe C:\WINDOWS\WinXPLoad.exe C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe C:\PROGRA~1\VISION~1\PAPERP~1\fbdirect.exe C:\Program Files\Visioneer\PaperPort\pptd40nt.exe C:\WINDOWS\System32\devldr32.exe C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe C:\WINDOWS\System32\qttask.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Winamp\Winampa.exe C:\Program Files\McAfee\McAfee Firewall\CPD.EXE C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE C:\Program Files\AIM95\aim.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\McAfee\McAfee Firewall\CPDCLNT.EXE C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe C:\Program Files\Common Files\efax\HotTray.exe C:\Program Files\Common Files\efax\Dllcmd32.exe C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe C:\Program Files\2nd Story Software\Desktop Assistant\Dsktop.exe C:\Program Files\NetCaptor\NetCaptor.exe C:\WINDOWS\notepad.exe C:\WINDOWS\System32\wuauclt.exe C:\Downloads\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = mk:@MSITStore:C:\WINDOWS\start.chm::/start.html R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = mk:@MSITStore:C:\WINDOWS\start.chm::/start.html R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\cc3104\Application Data\Mozilla\Profiles\default\mwjsjjdp.slt\prefs.js) N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\cc3104\Application Data\Mozilla\Profiles\default\mwjsjjdp.slt\prefs.js) O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe" O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [WinXPLoad] Rundll32 LoadDll,LoadExe WinXPLoad.exe O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU O4 - HKLM\..\Run: [fbdirect] C:\PROGRA~1\VISION~1\PAPERP~1\fbdirect.exe O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Visioneer\PaperPort\pptd40nt.exe O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Visioneer\PaperPort\IndexSearch.exe O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe" O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe O4 - HKLM\..\Run: [BearShare] C:\PROGRA~1\BEARSH~1\BEARSH~1.EXE /m O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe" O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c O4 - HKLM\..\Run: [CreateCD50] C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE -r O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [Adaware Bootup] C:\Program Files\Lavasoft Ad-aware\Ad-aware.exe /Auto /Log "C:\Program Files\Lavasoft Ad-aware\" O4 - HKCU\..\Run: [ChoiceMail] C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe -z O4 - Startup: Desktop Assistant.lnk = C:\Program Files\2nd Story Software\Desktop Assistant\Dsktop.exe O4 - Startup: Shortcut to nistime-32bit.lnk = C:\Program Files\NIStime\nistime-32bit.exe O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe O4 - Global Startup: Microsoft Broadband Networking.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O9 - Extra button: Support (HKCU) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409 O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...864.4049652778 O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab |
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#5
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BTW - forgot to mention - after following instructions, when I reboot and startup tries to load my Choicemail software, I get that same error message that I mentioned in my first post.
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#6
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Hi tbyrnes,
Download this file: http://tools.zerosrealm.com/pv.zip and unzip it to the desktop. It will not work if you run it from inside the zip. Be sure to have one Internet Explorer window open, then double click on the runme.bat. When you doubleclick runme.bat you will get a screen with a few options. Please select option 1 for explorer dll's by typing 1 and then pressing enter. The txt file that gets made then is the one we need. Under the Post Windows you will find the Additional Options, please check Disable smilies in text, or you will get an error when trying to post the log. Regards, Pieter
__________________
Regards, Pieter It´s nice to be important, but it´s more important to be nice. It's human to make mistakes. It's even more so to blame the computer for it. |
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#7
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Ok. I really appreciate you folks spending the time to work with me on this. Here is the log that runme.bat generated when choosing option 1. I had an IE browser window open at the time. Instead of opening to a porn page, it opened to a search page.
Module information for 'Explorer.EXE' MODULE BASE SIZE PATH Explorer.EXE 1000000 1015808 C:\WINDOWS\Explorer.EXE 6.00.2800.1106 (xpsp1.020828-1920) Windows Explorer ntdll.dll 77f50000 684032 C:\WINDOWS\System32\ntdll.dll 5.1.2600.1217 (xpsp2.030429-2131) NT Layer DLL kernel32.dll 77e60000 942080 C:\WINDOWS\system32\kernel32.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows NT BASE API Client DLL msvcrt.dll 77c10000 339968 C:\WINDOWS\system32\msvcrt.dll 7.0.2600.1106 (xpsp1.020828-1920) Windows NT CRT DLL ADVAPI32.dll 77dd0000 577536 C:\WINDOWS\system32\ADVAPI32.dll 5.1.2600.1106 (xpsp1.020828-1920) Advanced Windows 32 Base API RPCRT4.dll 78000000 516096 C:\WINDOWS\system32\RPCRT4.dll 5.1.2600.1230 (xpsp2.030527-2026) Remote Procedure Call Runtime GDI32.dll 77c70000 262144 C:\WINDOWS\system32\GDI32.dll 5.1.2600.1106 (xpsp1.020828-1920) GDI Client DLL USER32.dll 77d40000 548864 C:\WINDOWS\system32\USER32.dll 5.1.2600.1134 (xpsp2.020921-0842) Windows XP USER API Client DLL SHLWAPI.dll 63180000 413696 C:\WINDOWS\system32\SHLWAPI.dll 6.00.2800.1226 Shell Light-weight Utility Library SHELL32.dll 773d0000 8331264 C:\WINDOWS\system32\SHELL32.dll 6.00.2800.1233 (xpsp2.030604-1804) Windows Shell Common Dll ole32.dll 771b0000 1142784 C:\WINDOWS\system32\ole32.dll 5.1.2600.1243 (xpsp2.030702-2125) Microsoft OLE for Windows OLEAUT32.dll 77120000 569344 C:\WINDOWS\system32\OLEAUT32.dll 3.50.5016.0 Microsoft OLE 3.50 for Windows NT(TM) and Windows 95(TM) Operating Systems BROWSEUI.dll 75f80000 1032192 C:\WINDOWS\System32\BROWSEUI.dll 6.00.2800.1106 (xpsp1.020828-1920) Shell Browser UI Library SHDOCVW.dll 71700000 1347584 C:\WINDOWS\System32\SHDOCVW.dll 6.00.2800.1203 Shell Doc Object and Control Library UxTheme.dll 5ad70000 212992 C:\WINDOWS\System32\UxTheme.dll 6.00.2800.1106 (xpsp1.020828-1920) Microsoft UxTheme Library Secur32.dll 76f90000 65536 C:\WINDOWS\System32\Secur32.dll 5.1.2600.1106 (xpsp1.020828-1920) Security Support Provider Interface iphlpapi.dll 76d60000 94208 C:\WINDOWS\System32\iphlpapi.dll 5.1.2600.2 (xpsp1.020828-1920) IP Helper API WS2_32.dll 71ab0000 86016 C:\WINDOWS\System32\WS2_32.dll 5.1.2600.0 (xpclient.010817-1148) Windows Socket 2.0 32-Bit DLL WS2HELP.dll 71aa0000 32768 C:\WINDOWS\System32\WS2HELP.dll 5.1.2600.0 (xpclient.010817-1148) Windows Socket 2.0 Helper for Windows NT comctl32.dll 71950000 933888 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\comctl32.dll 6.0 (xpsp1.020828-1920) User Experience Controls Library comctl32.dll 77340000 569344 C:\WINDOWS\system32\comctl32.dll 5.82 (xpsp1.020828-1920) Common Controls Library appHelp.dll 75f40000 126976 C:\WINDOWS\system32\appHelp.dll 5.1.2600.1106 (xpsp1.020828-1920) Application Compatibility Client Library CLBCATQ.DLL 76fd0000 491520 C:\WINDOWS\System32\CLBCATQ.DLL 2001.12.4414.42 COMRes.dll 77050000 806912 C:\WINDOWS\System32\COMRes.dll 2001.12.4414.42 VERSION.dll 77c00000 28672 C:\WINDOWS\system32\VERSION.dll 5.1.2600.0 (xpclient.010817-1148) Version Checking and File Installation Libraries cscui.dll 76620000 319488 C:\WINDOWS\System32\cscui.dll 5.1.2600.1106 (xpsp1.020828-1920) Client Side Caching UI CSCDLL.dll 76600000 110592 C:\WINDOWS\System32\CSCDLL.dll 5.1.2600.0 (xpclient.010817-1148) Offline Network Agent themeui.dll 559e0000 462848 C:\WINDOWS\System32\themeui.dll 6.00.2800.1106 (xpsp1.020828-1920) Windows Theme API MSIMG32.dll 76380000 20480 C:\WINDOWS\System32\MSIMG32.dll 5.1.2600.1106 (xpsp1.020828-1920) GDIEXT Client DLL netapi32.dll 71c20000 319488 C:\WINDOWS\System32\netapi32.dll 5.1.2600.1106 (xpsp1.020828-1920) Net Win32 API DLL urlmon.dll 1a400000 499712 C:\WINDOWS\System32\urlmon.dll 6.00.2800.1226 OLE32 Extensions for Win32 RASAPI32.dll 76ee0000 225280 C:\WINDOWS\System32\RASAPI32.dll 5.1.2600.1106 (xpsp1.020828-1920) Remote Access API rasman.dll 76e90000 69632 C:\WINDOWS\System32\rasman.dll 5.1.2600.1106 (xpsp1.020828-1920) Remote Access Connection Manager TAPI32.dll 76eb0000 176128 C:\WINDOWS\System32\TAPI32.dll 5.1.2600.1106 (xpsp1.020828-1920) Microsoft® Windows(TM) Telephony API Client DLL rtutils.dll 76e80000 53248 C:\WINDOWS\System32\rtutils.dll 5.1.2600.0 (xpclient.010817-1148) Routing Utilities WINMM.dll 76b40000 180224 C:\WINDOWS\System32\WINMM.dll 5.1.2600.1106 (xpsp1.020828-1920) MCI API DLL wininet.dll 76200000 622592 C:\WINDOWS\system32\wininet.dll 6.00.2800.1106 (xpsp1.020828-1920) Internet Extensions for Win32 CRYPT32.dll 762c0000 557056 C:\WINDOWS\system32\CRYPT32.dll 5.131.2600.1123 (xpsp2.020921-0842) Crypto API32 MSASN1.dll 762a0000 61440 C:\WINDOWS\system32\MSASN1.dll 5.1.2600.0 (XPClient.010817-1148) ASN.1 Runtime APIs USERENV.dll 75a70000 675840 C:\WINDOWS\system32\USERENV.dll 5.1.2600.1106 (xpsp1.020828-1920) Userenv mlang.dll 74770000 585728 C:\WINDOWS\System32\mlang.dll 6.00.2600.0000 (xpclient.010817-1148) Multi Language Support DLL mshtml.dll 63580000 2818048 C:\WINDOWS\System32\mshtml.dll 6.00.2800.1226 Microsoft (R) HTML Viewer SETUPAPI.dll 76670000 946176 C:\WINDOWS\System32\SETUPAPI.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows Setup API NETSHELL.dll 75cf0000 1642496 C:\WINDOWS\system32\NETSHELL.dll 5.1.2600.1106 (xpsp1.020828-1920) Network Connections Shell credui.dll 76c00000 184320 C:\WINDOWS\system32\credui.dll 5.1.2600.1106 (xpsp1.020828-1920) Credential Manager User Interface LINKINFO.dll 76980000 28672 C:\WINDOWS\System32\LINKINFO.dll 5.1.2600.0 (xpclient.010817-1148) Windows Volume Tracking ntshrui.dll 76990000 147456 C:\WINDOWS\System32\ntshrui.dll 5.1.2600.1106 (xpsp1.020828-1920) Shell extensions for sharing ATL.DLL 76b20000 86016 C:\WINDOWS\System32\ATL.DLL 3.00.9435 ATL Module for Windows NT (Unicode) DPHOOK32.DLL 10000000 53248 C:\PROGRA~1\PANICW~1\POP-UP~1\DPHOOK32.DLL rsaenh.dll ffd0000 143360 C:\WINDOWS\System32\rsaenh.dll 5.1.2600.1029 (xpsp1.020426-1800) Microsoft Base Cryptographic Provider shdoclc.dll 2430000 557056 C:\WINDOWS\System32\shdoclc.dll 6.00.2715.400 Shell Doc Object and Control Library WINSTA.dll 76360000 61440 C:\WINDOWS\System32\WINSTA.dll 5.1.2600.1106 (xpsp1.020828-1920) Winstation Library msimtf.dll 746f0000 155648 C:\WINDOWS\System32\msimtf.dll 5.1.2600.1106 (xpsp1.020828-1920) Active IMM Server DLL MSCTF.dll 74720000 278528 C:\WINDOWS\System32\MSCTF.dll 5.1.2600.1106 (xpsp1.020828-1920) MSCTF Server DLL webcheck.dll 74b30000 266240 C:\WINDOWS\System32\webcheck.dll 6.00.2800.1106 (xpsp1.020828-1920) Web Site Monitor stobject.dll 74b00000 131072 C:\WINDOWS\System32\stobject.dll 5.1.2600.1106 (xpsp1.020828-1920) Systray shell service object BatMeter.dll 74af0000 36864 C:\WINDOWS\System32\BatMeter.dll 6.00.2600.0000 (xpclient.010817-1148) Battery Meter Helper DLL POWRPROF.dll 74ad0000 28672 C:\WINDOWS\System32\POWRPROF.dll 6.00.2600.0000 (xpclient.010817-1148) Power Profile Helper DLL WTSAPI32.dll 76f50000 32768 C:\WINDOWS\System32\WTSAPI32.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows Terminal Server SDK APIs mslbui.dll 605d0000 32768 C:\WINDOWS\System32\mslbui.dll 5.1.2600.1106 (xpsp1.020828-1920) LangageBar Add In sptip.dll 5c2c0000 245760 C:\WINDOWS\ime\sptip.dll 5.1.2600.1106 (xpsp1.020828-1920) SAPI5.0/CTF layer DLL OLEACC.dll 74c80000 180224 C:\WINDOWS\System32\OLEACC.dll 4.2.5406.0 (xpclient.010817-1148) Active Accessibility Core Component MSVCP60.dll 55900000 397312 C:\WINDOWS\System32\MSVCP60.dll 6.00.8972.0 Microsoft (R) C++ Runtime Library wdmaud.drv 72d20000 36864 C:\WINDOWS\System32\wdmaud.drv 5.1.2600.0 (XPClient.010817-1148) WDM Audio driver mapper SPGRMR.DLL 2720000 69632 C:\WINDOWS\IME\SPGRMR.DLL 5.1.2600.1106 (xpsp1.020828-1920) SPTIP Grammar DLL msacm32.drv 72d10000 32768 C:\WINDOWS\System32\msacm32.drv 5.1.2600.0 (xpclient.010817-1148) Microsoft Sound Mapper MSACM32.dll 77be0000 81920 C:\WINDOWS\System32\MSACM32.dll 5.1.2600.0 (xpclient.010817-1148) Microsoft ACM Audio Filter midimap.dll 77bd0000 28672 C:\WINDOWS\System32\midimap.dll 5.1.2600.0 (xpclient.010817-1148) Microsoft MIDI Mapper MSLS31.DLL 746c0000 159744 C:\WINDOWS\System32\MSLS31.DLL 3.10.349.0 Microsoft Line Services library file msi.dll 30b0000 2101248 C:\WINDOWS\System32\msi.dll 2.0.2600.1106 Windows Installer CRTDLL.DLL 73d90000 159744 C:\WINDOWS\System32\CRTDLL.DLL 4.00 Microsoft C Runtime Library MPR.dll 71b20000 69632 C:\WINDOWS\system32\MPR.dll 5.1.2600.0 (xpclient.010817-1148) Multiple Provider Router DLL drprov.dll 75f60000 24576 C:\WINDOWS\System32\drprov.dll 5.1.2600.0 (xpclient.010817-1148) Microsoft Terminal Server Network Provider ntlanman.dll 71c10000 53248 C:\WINDOWS\System32\ntlanman.dll 5.1.2600.1106 (xpsp1.020828-1920) Microsoft® Lan Manager NETUI0.dll 71cd0000 90112 C:\WINDOWS\System32\NETUI0.dll 5.1.2600.0 (xpclient.010817-1148) NT LM UI Common Code - GUI Classes NETUI1.dll 71c90000 245760 C:\WINDOWS\System32\NETUI1.dll 5.1.2600.0 (xpclient.010817-1148) NT LM UI Common Code - Networking classes NETRAP.dll 71c80000 24576 C:\WINDOWS\System32\NETRAP.dll 5.1.2600.0 (xpclient.010817-1148) Net Remote Admin Protocol DLL SAMLIB.dll 71bf0000 69632 C:\WINDOWS\System32\SAMLIB.dll 5.1.2600.1106 (xpsp1.020828-1920) SAM Library DLL davclnt.dll 75f70000 36864 C:\WINDOWS\System32\davclnt.dll 5.1.2600.0 (xpclient.010817-1148) Web DAV Client DLL printui.dll 74b80000 532480 C:\WINDOWS\System32\printui.dll 5.1.2600.1106 (xpsp1.020828-1920) Print UI DLL WINSPOOL.DRV 73000000 143360 C:\WINDOWS\System32\WINSPOOL.DRV 5.1.2600.1106 (xpsp1.020828-1920) Windows Spooler Driver ACTIVEDS.dll 76e40000 192512 C:\WINDOWS\System32\ACTIVEDS.dll 5.1.2600.0 (xpclient.010817-1148) ADs Router Layer DLL adsldpc.dll 76e10000 151552 C:\WINDOWS\System32\adsldpc.dll 5.1.2600.1106 (xpsp1.020828-1920) ADs LDAP Provider C DLL WLDAP32.dll 76f60000 180224 C:\WINDOWS\system32\WLDAP32.dll 5.1.2600.1106 (xpsp1.020828-1920) Win32 LDAP API DLL CFGMGR32.dll 74ae0000 28672 C:\WINDOWS\System32\CFGMGR32.dll 5.1.2600.0 (xpclient.010817-1148) Configuration Manager Forwarder DLL browselc.dll 72430000 73728 C:\WINDOWS\System32\browselc.dll 6.00.2800.1106 (xpsp1.020828-1920) Shell Browser UI Library WINTRUST.dll 76c30000 176128 C:\WINDOWS\System32\WINTRUST.dll 5.131.2600.0 (xpclient.010817-1148) Microsoft Trust Verification APIs IMAGEHLP.dll 76c90000 139264 C:\WINDOWS\system32\IMAGEHLP.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows NT Image Helper comdlg32.dll 763b0000 282624 C:\WINDOWS\system32\comdlg32.dll 6.00.2800.1106 (xpsp1.020828-1920) Common Dialogs DLL SXS.DLL 75e90000 684032 C:\WINDOWS\System32\SXS.DLL 5.1.2600.1106 (xpsp1.020828-1920) Fusion 2.5 DUSER.dll 6c1b0000 278528 C:\WINDOWS\System32\DUSER.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows DirectUser Engine HsPfcW32.dll 3cb0000 192512 C:\PROGRA~1\COMMON~1\efax\HsPfcW32.dll 2.00.08 eFax Messenger Plus - Live Menu HotRes32.dll 3da0000 409600 C:\WINDOWS\System32\HotRes32.dll 2.00.08 eFax Messenger Plus Resources idlemon.dll 1c000000 24576 C:\Program Files\AIM95\idlemon.dll 5.2.3292 Idle Monitor DLL AcroIEHelper.ocx 990000 32768 C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx 1, 0, 0, 1 AcroIEHelper Module SDHelper.dll 1b20000 733184 C:\PROGRA~1\SPYBOT~1\SDHelper.dll olepro32.dll 5edd0000 106496 C:\WINDOWS\System32\olepro32.dll 5.0.5014 Microsoft (R) OLE Property Support DLL ggehjg.dll a30000 53248 C:\WINDOWS\System32\ggehjg.dll MSGINA.dll 75970000 987136 C:\WINDOWS\System32\MSGINA.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows NT Logon GINA DLL ODBC32.dll 1a60000 204800 C:\WINDOWS\System32\ODBC32.dll 3.520.9041.40 Microsoft Data Access - ODBC Driver Manager odbcint.dll 1f850000 90112 C:\WINDOWS\System32\odbcint.dll 3.520.7713.0 Microsoft Data Access - ODBC Resources sti.dll 73ba0000 73728 C:\WINDOWS\System32\sti.dll 5.1.2600.1106 (xpsp1.020828-1920) Still Image Devices client DLL ACTXPRXY.DLL 71d40000 110592 C:\WINDOWS\System32\ACTXPRXY.DLL 6.00.2600.0000 (XPClient.010817-1148) ActiveX Interface Marshaling Library wzshlext.dll 930000 45056 C:\PROGRA~1\WinZip\wzshlext.dll 1, 0, 0, 1 WinZip Shell Extension DLL rarext.dll a70000 167936 C:\Program Files\WinRAR\rarext.dll asfsipc.dll 70eb0000 28672 C:\WINDOWS\System32\asfsipc.dll 1.1.00.3917 ASFSipc Object MSISIP.DLL 605f0000 53248 C:\WINDOWS\System32\MSISIP.DLL 2.0.2600.0 MSI Signature SIP Provider wshext.dll 74ea0000 65536 C:\WINDOWS\System32\wshext.dll 5.6.0.6626 Microsoft (r) Shell Extension for Windows Script Host |
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#8
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Yikes.
This will get complicated. Click Start > Run > regedit > OK Navigate to: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows Highlight the Windows key (left pane) Right-click on "AppInit_Dlls" (right pane) Right click and select: "Modify Binary Data" Note: the default should read (hidden value = 0000 00 00) If the above is not the default = hidden dll to reinstall the hijack. You should be able to see the "path" to the infected dll. Make a note of the filename and location (folder) In this case the "Modify Binary Data" shows: Code:
where Windows\System32\com.dll would be the one we are looking for. Let me know which one you find. Regards, Pieter
__________________
Regards, Pieter It´s nice to be important, but it´s more important to be nice. It's human to make mistakes. It's even more so to blame the computer for it. |
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#9
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Ok, tried that. Right click on AppInit_Dlls and selecting Modify Binary Data shows value data of "0000".
Interesting though - as I nagivated through the registry, I almost thought there were two entries for Microsoft under HKEY_LOCAL_MACHINE\SOFTWARE. Turns out the second one is "Mirosoft" and has some really weird looking keys, like "yŒ„`u‡ˆXuˆy". I wonder if I've got a slight corruption in the registry or if I need to download one of those tools to clean/repair the registry or something. |
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#10
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Quote:
Never heard that one before. Do yo mind if we keep that one for later? Check if your version of pv.zip has option 7 for appinit clear. It has the regmerge in it to clear the bad protocols. If so run it and run cwshredder immediatly after. Reboot, run HijackThis again and post a new log. Regards, Pieter
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Regards, Pieter It´s nice to be important, but it´s more important to be nice. It's human to make mistakes. It's even more so to blame the computer for it. Last edited by Pieter_Arntz : April 23rd, 2004 at 08:38 AM. |
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#11
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Ok, did all that. Its looking better. AAW finds nothing now. IE Browser opens with a blank about:blank start page. But I'm still getting that error message when my Choicemail software starts:
This program has been damaged, possibly by a bad sector of the hard drive or a virus. Please reinstall it. Here is the latest hijack log: Logfile of HijackThis v1.97.7 Scan saved at 9:33:52 AM, on 4/23/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\PackethSvc.exe C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe C:\Program Files\Microsoft Works\WksSb.exe C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe C:\COMPAQ\CPQINET\CPQInet.exe C:\Compaq\EAKDRV\EAUSBKBD.EXE C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe C:\PROGRA~1\VISION~1\PAPERP~1\fbdirect.exe C:\Program Files\Visioneer\PaperPort\pptd40nt.exe C:\WINDOWS\WinXPLoad.exe C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe C:\WINDOWS\System32\qttask.exe C:\WINDOWS\System32\devldr32.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Winamp\Winampa.exe C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE C:\Program Files\AIM95\aim.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\McAfee\McAfee Firewall\CPD.EXE C:\Program Files\McAfee\McAfee Firewall\CPDCLNT.EXE C:\Program Files\Common Files\efax\HotTray.exe C:\Program Files\Common Files\efax\Dllcmd32.exe C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe C:\Program Files\2nd Story Software\Desktop Assistant\Dsktop.exe C:\WINDOWS\System32\wuauclt.exe C:\Downloads\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\cc3104\Application Data\Mozilla\Profiles\default\mwjsjjdp.slt\prefs.js) N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\cc3104\Application Data\Mozilla\Profiles\default\mwjsjjdp.slt\prefs.js) O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe" O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [WinXPLoad] Rundll32 LoadDll,LoadExe WinXPLoad.exe O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU O4 - HKLM\..\Run: [fbdirect] C:\PROGRA~1\VISION~1\PAPERP~1\fbdirect.exe O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Visioneer\PaperPort\pptd40nt.exe O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Visioneer\PaperPort\IndexSearch.exe O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe" O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe O4 - HKLM\..\Run: [BearShare] C:\PROGRA~1\BEARSH~1\BEARSH~1.EXE /m O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\Winampa.exe" O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c O4 - HKLM\..\Run: [CreateCD50] C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE -r O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [Adaware Bootup] C:\Program Files\Lavasoft Ad-aware\Ad-aware.exe /Auto /Log "C:\Program Files\Lavasoft Ad-aware\" O4 - HKCU\..\Run: [ChoiceMail] C:\Program Files\DigiPortal Software\ChoiceMail\ChoiceMail.exe O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe -z O4 - Startup: Desktop Assistant.lnk = C:\Program Files\2nd Story Software\Desktop Assistant\Dsktop.exe O4 - Startup: Shortcut to nistime-32bit.lnk = C:\Program Files\NIStime\nistime-32bit.exe O4 - Global Startup: eFax.com Tray Menu.lnk = C:\Program Files\Common Files\efax\HotTray.exe O4 - Global Startup: Live Menu.lnk = C:\Program Files\Common Files\efax\Dllcmd32.exe O4 - Global Startup: Microsoft Broadband Networking.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O9 - Extra button: Support (HKCU) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409 O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...864.4049652778 O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab |
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#12
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Quote:
The StartPage you can change to whateer you prefer in IE under Tools > Internet-options > on the General tab Your log is clean now. I think reinstalling Choicemail would be best. I am not familiar with the program, but I would advise making some backups if possible. Regards, Pieter
__________________
Regards, Pieter It´s nice to be important, but it´s more important to be nice. It's human to make mistakes. It's even more so to blame the computer for it. |
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#13
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Ok, I'll try re-installing Choicemail. Thanks for all your help!! I'm not sure why you all put so much time in sharing your expertise to help others, but I really appreciate it.
BTW - is there somewhere I can go to learn more about how to prevent this type of nonsense from hijacking my pc in the future? I did install the XP SP1, but I'm wondering if there is more I should/could be doing. Thanks, and have a great day!! Tim |
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#14
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Well there are lots of things you can do really. Read here:
http://www.wilderssecurity.com/showthread.php?t=27971 Glad we could help. ![]() Regards, Pieter If I had never started helping, I wouldn't have had any expertise anyway. ![]()
__________________
Regards, Pieter It´s nice to be important, but it´s more important to be nice. It's human to make mistakes. It's even more so to blame the computer for it. |
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#15
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Help!! I'm still struggling with this. No matter how much I clean w/ Ad-Aware, Spybot, PV, AnitVir, HijackThis, CWShredder, I'm still getting the error message "This program has been damaged...." and SpywareGuard is still catching changes to my start page, etc. Here is my latest Hijack Log:
Logfile of HijackThis v1.97.7 Scan saved at 11:04:07 AM, on 4/25/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe C:\WINDOWS\System32\PackethSvc.exe C:\Program Files\Microsoft Works\WksSb.exe C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE C:\COMPAQ\CPQINET\CPQInet.exe C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe C:\Compaq\EAKDRV\EAUSBKBD.EXE C:\PROGRA~1\VISION~1\PAPERP~1\fbdirect.exe C:\Program Files\Visioneer\PaperPort\pptd40nt.exe C:\Program Files\AVPersonal\AVGUARD.EXE C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe C:\WINDOWS\System32\qttask.exe C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe C:\Program Files\AVPersonal\AVGNT.EXE C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE C:\Program Files\AIM95\aim.exe C:\WINDOWS\System32\ctfmon.exe C:\WINDOWS\WinXPLoad.exe C:\Program Files\AVPersonal\AVWUPSRV.EXE C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe C:\WINDOWS\System32\devldr32.exe C:\WINDOWS\System32\CTsvcCDA.EXE C:\WINDOWS\System32\nvsvc32.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\MsPMSPSv.exe C:\Program Files\McAfee\McAfee Firewall\CPD.EXE C:\Program Files\McAfee\McAfee Firewall\CPDCLNT.EXE C:\Program Files\Microsoft Broadband Networking\MSBNTray.exe C:\Program Files\2nd Story Software\Desktop Assistant\Dsktop.exe C:\Program Files\SpywareGuard\sgmain.exe C:\Program Files\SpywareGuard\sgbhp.exe C:\WINDOWS\System32\wuauclt.exe C:\Downloads\HijackThis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank N3 - Netscape 7: user_pref("browser.startup.homepage", "http://home.netscape.com/"); (C:\Documents and Settings\cc3104\Application Data\Mozilla\Profiles\default\mwjsjjdp.slt\prefs.js) N3 - Netscape 7: user_pref("browser.search.defaultengine", "http://www.google.com/"); (C:\Documents and Settings\cc3104\Application Data\Mozilla\Profiles\default\mwjsjjdp.slt\prefs.js) O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe" O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [WinXPLoad] Rundll32 LoadDll,LoadExe WinXPLoad.exe O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU O4 - HKLM\..\Run: [fbdirect] C:\PROGRA~1\VISION~1\PAPERP~1\fbdirect.exe O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Visioneer\PaperPort\pptd40nt.exe O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Visioneer\PaperPort\IndexSearch.exe O4 - HKLM\..\Run: [Pop-Up Stopper] "C:\PROGRA~1\PANICW~1\POP-UP~1\dpps2.exe" O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe O4 - HKLM\..\Run: [nwiz] nwiz.exe /install O4 - HKLM\..\Run: [Ad-aware] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-aware.exe" +c O4 - HKLM\..\Run: [AVGCtrl] C:\Program Files\AVPersonal\AVGNT.EXE /min O4 - HKLM\..\Run: [CreateCD50] C:\PROGRA~1\COMMON~1\ADAPTE~1\CreateCD\CREATE~1.EXE -r O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /startmonitor O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [Adaware Bootup] C:\Program Files\Lavasoft Ad-aware\Ad-aware.exe /Auto /Log "C:\Program Files\Lavasoft Ad-aware\" O4 - HKLM\..\RunOnce: [Compaq_RBA] C:\Program Files\Compaq\Compaq Advisor\bin\compaq-rba.exe -z O4 - Startup: Desktop Assistant.lnk = C:\Program Files\2nd Story Software\Desktop Assistant\Dsktop.exe O4 - Startup: Shortcut to nistime-32bit.lnk = C:\Program Files\NIStime\nistime-32bit.exe O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe O4 - Global Startup: Microsoft Broadband Networking.lnk = ? O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O9 - Extra button: Support (HKCU) O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409 O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director/cabs/sw.cab O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...864.4049652778 O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab ============== Here is the PV runme.bat (option 1) results w/ one IE window open: Module information for 'Explorer.EXE' MODULE BASE SIZE PATH Explorer.EXE 1000000 1015808 C:\WINDOWS\Explorer.EXE 6.00.2800.1106 (xpsp1.020828-1920) Windows Explorer ntdll.dll 77f50000 684032 C:\WINDOWS\System32\ntdll.dll 5.1.2600.1217 (xpsp2.030429-2131) NT Layer DLL kernel32.dll 77e60000 942080 C:\WINDOWS\system32\kernel32.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows NT BASE API Client DLL msvcrt.dll 77c10000 339968 C:\WINDOWS\system32\msvcrt.dll 7.0.2600.1106 (xpsp1.020828-1920) Windows NT CRT DLL ADVAPI32.dll 77dd0000 577536 C:\WINDOWS\system32\ADVAPI32.dll 5.1.2600.1106 (xpsp1.020828-1920) Advanced Windows 32 Base API RPCRT4.dll 78000000 516096 C:\WINDOWS\system32\RPCRT4.dll 5.1.2600.1230 (xpsp2.030527-2026) Remote Procedure Call Runtime GDI32.dll 77c70000 262144 C:\WINDOWS\system32\GDI32.dll 5.1.2600.1106 (xpsp1.020828-1920) GDI Client DLL USER32.dll 77d40000 548864 C:\WINDOWS\system32\USER32.dll 5.1.2600.1134 (xpsp2.020921-0842) Windows XP USER API Client DLL SHLWAPI.dll 63180000 413696 C:\WINDOWS\system32\SHLWAPI.dll 6.00.2800.1226 Shell Light-weight Utility Library SHELL32.dll 773d0000 8331264 C:\WINDOWS\system32\SHELL32.dll 6.00.2800.1233 (xpsp2.030604-1804) Windows Shell Common Dll ole32.dll 771b0000 1142784 C:\WINDOWS\system32\ole32.dll 5.1.2600.1243 (xpsp2.030702-2125) Microsoft OLE for Windows OLEAUT32.dll 77120000 569344 C:\WINDOWS\system32\OLEAUT32.dll 3.50.5016.0 Microsoft OLE 3.50 for Windows NT(TM) and Windows 95(TM) Operating Systems BROWSEUI.dll 75f80000 1032192 C:\WINDOWS\System32\BROWSEUI.dll 6.00.2800.1106 (xpsp1.020828-1920) Shell Browser UI Library SHDOCVW.dll 71700000 1347584 C:\WINDOWS\System32\SHDOCVW.dll 6.00.2800.1203 Shell Doc Object and Control Library UxTheme.dll 5ad70000 212992 C:\WINDOWS\System32\UxTheme.dll 6.00.2800.1106 (xpsp1.020828-1920) Microsoft UxTheme Library Secur32.dll 76f90000 65536 C:\WINDOWS\System32\Secur32.dll 5.1.2600.1106 (xpsp1.020828-1920) Security Support Provider Interface iphlpapi.dll 76d60000 94208 C:\WINDOWS\System32\iphlpapi.dll 5.1.2600.2 (xpsp1.020828-1920) IP Helper API WS2_32.dll 71ab0000 86016 C:\WINDOWS\System32\WS2_32.dll 5.1.2600.0 (xpclient.010817-1148) Windows Socket 2.0 32-Bit DLL WS2HELP.dll 71aa0000 32768 C:\WINDOWS\System32\WS2HELP.dll 5.1.2600.0 (xpclient.010817-1148) Windows Socket 2.0 Helper for Windows NT comctl32.dll 71950000 933888 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805\comctl32.dll 6.0 (xpsp1.020828-1920) User Experience Controls Library comctl32.dll 77340000 569344 C:\WINDOWS\system32\comctl32.dll 5.82 (xpsp1.020828-1920) Common Controls Library appHelp.dll 75f40000 126976 C:\WINDOWS\system32\appHelp.dll 5.1.2600.1106 (xpsp1.020828-1920) Application Compatibility Client Library CLBCATQ.DLL 76fd0000 491520 C:\WINDOWS\System32\CLBCATQ.DLL 2001.12.4414.42 COMRes.dll 77050000 806912 C:\WINDOWS\System32\COMRes.dll 2001.12.4414.42 VERSION.dll 77c00000 28672 C:\WINDOWS\system32\VERSION.dll 5.1.2600.0 (xpclient.010817-1148) Version Checking and File Installation Libraries cscui.dll 76620000 319488 C:\WINDOWS\System32\cscui.dll 5.1.2600.1106 (xpsp1.020828-1920) Client Side Caching UI CSCDLL.dll 76600000 110592 C:\WINDOWS\System32\CSCDLL.dll 5.1.2600.0 (xpclient.010817-1148) Offline Network Agent themeui.dll 559e0000 462848 C:\WINDOWS\System32\themeui.dll 6.00.2800.1106 (xpsp1.020828-1920) Windows Theme API MSIMG32.dll 76380000 20480 C:\WINDOWS\System32\MSIMG32.dll 5.1.2600.1106 (xpsp1.020828-1920) GDIEXT Client DLL netapi32.dll 71c20000 319488 C:\WINDOWS\System32\netapi32.dll 5.1.2600.1106 (xpsp1.020828-1920) Net Win32 API DLL spywareguard.dll 22200000 126976 C:\Program Files\SpywareGuard\spywareguard.dll 2.02 SpywareGuard Protection MSVBVM60.DLL 73420000 1388544 C:\WINDOWS\System32\MSVBVM60.DLL 6.00.9237 Visual Basic Virtual Machine urlmon.dll 1a400000 499712 C:\WINDOWS\System32\urlmon.dll 6.00.2800.1226 OLE32 Extensions for Win32 RASAPI32.dll 76ee0000 225280 C:\WINDOWS\System32\RASAPI32.dll 5.1.2600.1106 (xpsp1.020828-1920) Remote Access API rasman.dll 76e90000 69632 C:\WINDOWS\System32\rasman.dll 5.1.2600.1106 (xpsp1.020828-1920) Remote Access Connection Manager TAPI32.dll 76eb0000 176128 C:\WINDOWS\System32\TAPI32.dll 5.1.2600.1106 (xpsp1.020828-1920) Microsoft® Windows(TM) Telephony API Client DLL rtutils.dll 76e80000 53248 C:\WINDOWS\System32\rtutils.dll 5.1.2600.0 (xpclient.010817-1148) Routing Utilities WINMM.dll 76b40000 180224 C:\WINDOWS\System32\WINMM.dll 5.1.2600.1106 (xpsp1.020828-1920) MCI API DLL wininet.dll 76200000 622592 C:\WINDOWS\system32\wininet.dll 6.00.2800.1106 (xpsp1.020828-1920) Internet Extensions for Win32 CRYPT32.dll 762c0000 557056 C:\WINDOWS\system32\CRYPT32.dll 5.131.2600.1123 (xpsp2.020921-0842) Crypto API32 MSASN1.dll 762a0000 61440 C:\WINDOWS\system32\MSASN1.dll 5.1.2600.0 (XPClient.010817-1148) ASN.1 Runtime APIs USERENV.dll 75a70000 675840 C:\WINDOWS\system32\USERENV.dll 5.1.2600.1106 (xpsp1.020828-1920) Userenv mlang.dll 74770000 585728 C:\WINDOWS\System32\mlang.dll 6.00.2600.0000 (xpclient.010817-1148) Multi Language Support DLL mshtml.dll 63580000 2818048 C:\WINDOWS\System32\mshtml.dll 6.00.2800.1226 Microsoft (R) HTML Viewer SETUPAPI.dll 76670000 946176 C:\WINDOWS\System32\SETUPAPI.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows Setup API NETSHELL.dll 75cf0000 1642496 C:\WINDOWS\system32\NETSHELL.dll 5.1.2600.1106 (xpsp1.020828-1920) Network Connections Shell credui.dll 76c00000 184320 C:\WINDOWS\system32\credui.dll 5.1.2600.1106 (xpsp1.020828-1920) Credential Manager User Interface msi.dll 2cd0000 2101248 C:\WINDOWS\System32\msi.dll 2.0.2600.1106 Windows Installer LINKINFO.dll 76980000 28672 C:\WINDOWS\System32\LINKINFO.dll 5.1.2600.0 (xpclient.010817-1148) Windows Volume Tracking ntshrui.dll 76990000 147456 C:\WINDOWS\System32\ntshrui.dll 5.1.2600.1106 (xpsp1.020828-1920) Shell extensions for sharing ATL.DLL 76b20000 86016 C:\WINDOWS\System32\ATL.DLL 3.00.9435 ATL Module for Windows NT (Unicode) DPHOOK32.DLL 10000000 53248 C:\PROGRA~1\PANICW~1\POP-UP~1\DPHOOK32.DLL MSCTF.dll 74720000 278528 C:\WINDOWS\System32\MSCTF.dll 5.1.2600.1106 (xpsp1.020828-1920) MSCTF Server DLL rsaenh.dll ffd0000 143360 C:\WINDOWS\System32\rsaenh.dll 5.1.2600.1029 (xpsp1.020426-1800) Microsoft Base Cryptographic Provider shdoclc.dll c40000 557056 C:\WINDOWS\System32\shdoclc.dll 6.00.2715.400 Shell Doc Object and Control Library WINSTA.dll 76360000 61440 C:\WINDOWS\System32\WINSTA.dll 5.1.2600.1106 (xpsp1.020828-1920) Winstation Library webcheck.dll 74b30000 266240 C:\WINDOWS\System32\webcheck.dll 6.00.2800.1106 (xpsp1.020828-1920) Web Site Monitor stobject.dll 74b00000 131072 C:\WINDOWS\System32\stobject.dll 5.1.2600.1106 (xpsp1.020828-1920) Systray shell service object BatMeter.dll 74af0000 36864 C:\WINDOWS\System32\BatMeter.dll 6.00.2600.0000 (xpclient.010817-1148) Battery Meter Helper DLL POWRPROF.dll 74ad0000 28672 C:\WINDOWS\System32\POWRPROF.dll 6.00.2600.0000 (xpclient.010817-1148) Power Profile Helper DLL WTSAPI32.dll 76f50000 32768 C:\WINDOWS\System32\WTSAPI32.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows Terminal Server SDK APIs msimtf.dll 746f0000 155648 C:\WINDOWS\System32\msimtf.dll 5.1.2600.1106 (xpsp1.020828-1920) Active IMM Server DLL wdmaud.drv 72d20000 36864 C:\WINDOWS\System32\wdmaud.drv 5.1.2600.0 (XPClient.010817-1148) WDM Audio driver mapper mslbui.dll 605d0000 32768 C:\WINDOWS\System32\mslbui.dll 5.1.2600.1106 (xpsp1.020828-1920) LangageBar Add In sptip.dll 5c2c0000 245760 C:\WINDOWS\ime\sptip.dll 5.1.2600.1106 (xpsp1.020828-1920) SAPI5.0/CTF layer DLL OLEACC.dll 74c80000 180224 C:\WINDOWS\System32\OLEACC.dll 4.2.5406.0 (xpclient.010817-1148) Active Accessibility Core Component MSVCP60.dll 55900000 397312 C:\WINDOWS\System32\MSVCP60.dll 6.00.8972.0 Microsoft (R) C++ Runtime Library MPR.dll 71b20000 69632 C:\WINDOWS\system32\MPR.dll 5.1.2600.0 (xpclient.010817-1148) Multiple Provider Router DLL drprov.dll 75f60000 24576 C:\WINDOWS\System32\drprov.dll 5.1.2600.0 (xpclient.010817-1148) Microsoft Terminal Server Network Provider ntlanman.dll 71c10000 53248 C:\WINDOWS\System32\ntlanman.dll 5.1.2600.1106 (xpsp1.020828-1920) Microsoft® Lan Manager NETUI0.dll 71cd0000 90112 C:\WINDOWS\System32\NETUI0.dll 5.1.2600.0 (xpclient.010817-1148) NT LM UI Common Code - GUI Classes NETUI1.dll 71c90000 245760 C:\WINDOWS\System32\NETUI1.dll 5.1.2600.0 (xpclient.010817-1148) NT LM UI Common Code - Networking classes NETRAP.dll 71c80000 24576 C:\WINDOWS\System32\NETRAP.dll 5.1.2600.0 (xpclient.010817-1148) Net Remote Admin Protocol DLL SAMLIB.dll 71bf0000 69632 C:\WINDOWS\System32\SAMLIB.dll 5.1.2600.1106 (xpsp1.020828-1920) SAM Library DLL SPGRMR.DLL 2950000 69632 C:\WINDOWS\IME\SPGRMR.DLL 5.1.2600.1106 (xpsp1.020828-1920) SPTIP Grammar DLL davclnt.dll 75f70000 36864 C:\WINDOWS\System32\davclnt.dll 5.1.2600.0 (xpclient.010817-1148) Web DAV Client DLL MSLS31.DLL 746c0000 159744 C:\WINDOWS\System32\MSLS31.DLL 3.10.349.0 Microsoft Line Services library file idlemon.dll 1c000000 24576 C:\Program Files\AIM95\idlemon.dll 5.2.3292 Idle Monitor DLL browselc.dll 72430000 73728 C:\WINDOWS\System32\browselc.dll 6.00.2800.1106 (xpsp1.020828-1920) Shell Browser UI Library msacm32.drv 72d10000 32768 C:\WINDOWS\System32\msacm32.drv 5.1.2600.0 (xpclient.010817-1148) Microsoft Sound Mapper MSACM32.dll 77be0000 81920 C:\WINDOWS\System32\MSACM32.dll 5.1.2600.0 (xpclient.010817-1148) Microsoft ACM Audio Filter midimap.dll 77bd0000 28672 C:\WINDOWS\System32\midimap.dll 5.1.2600.0 (xpclient.010817-1148) Microsoft MIDI Mapper SXS.DLL 75e90000 684032 C:\WINDOWS\System32\SXS.DLL 5.1.2600.1106 (xpsp1.020828-1920) Fusion 2.5 WINTRUST.dll 76c30000 176128 C:\WINDOWS\System32\WINTRUST.dll 5.131.2600.0 (xpclient.010817-1148) Microsoft Trust Verification APIs IMAGEHLP.dll 76c90000 139264 C:\WINDOWS\system32\IMAGEHLP.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows NT Image Helper DUSER.dll 6c1b0000 278528 C:\WINDOWS\System32\DUSER.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows DirectUser Engine printui.dll 74b80000 532480 C:\WINDOWS\System32\printui.dll 5.1.2600.1106 (xpsp1.020828-1920) Print UI DLL WINSPOOL.DRV 73000000 143360 C:\WINDOWS\System32\WINSPOOL.DRV 5.1.2600.1106 (xpsp1.020828-1920) Windows Spooler Driver ACTIVEDS.dll 76e40000 192512 C:\WINDOWS\System32\ACTIVEDS.dll 5.1.2600.0 (xpclient.010817-1148) ADs Router Layer DLL adsldpc.dll 76e10000 151552 C:\WINDOWS\System32\adsldpc.dll 5.1.2600.1106 (xpsp1.020828-1920) ADs LDAP Provider C DLL WLDAP32.dll 76f60000 180224 C:\WINDOWS\system32\WLDAP32.dll 5.1.2600.1106 (xpsp1.020828-1920) Win32 LDAP API DLL CFGMGR32.dll 74ae0000 28672 C:\WINDOWS\System32\CFGMGR32.dll 5.1.2600.0 (xpclient.010817-1148) Configuration Manager Forwarder DLL sensapi.dll 722b0000 20480 C:\WINDOWS\System32\sensapi.dll 5.1.2600.1106 (xpsp1.020828-1920) SENS Connectivity API DLL comdlg32.dll 763b0000 282624 C:\WINDOWS\system32\comdlg32.dll 6.00.2800.1106 (xpsp1.020828-1920) Common Dialogs DLL MSGINA.dll 75970000 987136 C:\WINDOWS\System32\MSGINA.dll 5.1.2600.1106 (xpsp1.020828-1920) Windows NT Logon GINA DLL ODBC32.dll 55c0000 204800 C:\WINDOWS\System32\ODBC32.dll 3.520.9041.40 Microsoft Data Access - ODBC Driver Manager odbcint.dll 1f850000 90112 C:\WINDOWS\System32\odbcint.dll 3.520.7713.0 Microsoft Data Access - ODBC Resources sti.dll 73ba0000 73728 C:\WINDOWS\System32\sti.dll 5.1.2600.1106 (xpsp1.020828-1920) Still Image Devices client DLL CRTDLL.dll 73d90000 159744 C:\WINDOWS\System32\CRTDLL.dll 4.00 Microsoft C Runtime Library |
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#16
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These latest hijackers are proving extremely difficult to eradicate, some of the finsest brains in malware fighting are working on fixes for them, but it's proving difficult.
We know that it causes that error message in several programs and suspect it's something to do with changing the program permissions for reading/writing to windows. we haven't yet tracked it down but will do eventually, please bear with us and we are doing all we can to discover a cure for you
__________________
Derek Microsoft MVP/Windows - Security | Thespykiller | Security & Privacy | Hedgehog Rescue |
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#17
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Thanks for the response Derek. I'm sure I'm not alone in the eager anticpation of a "cure" for this nasty hijack virus. As a known infected user, if I can do anything to help (check things on my PC, trial a fix, etc.) please don't hesitate to let me know.
Meanwhile, thanks to you and all on this forum who spend so much time helping novices like me clean things up. Tim |
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#18
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I just noticed something odd about my pc that may or may not be related to this virus. I have Windows XP running, and I seem to two copies of the svchost.exe file. One is in the Windows directory, one is in the windows/system32 directory. Wave my mouse over the one in the windows/system32 directory and it claims to be from microsoft. Its 12.5 KB in size.
The one in the windows directory doesn't claim to be from Microsoft, was created today, and is only 3.53KB in size. I looked in Taskmanager and multiple svhost.exe processes are running. One is owned by my userid, the rest are owned by SYSTEM. I looked at processes using Process Viewer and sure enough one svchost.exe running from the windows directory, the rest are running from the Windows/system32 directory. If I look at the tree view in Process Viewer, I can see that that only one svchost.exe was linked to explorer.exe. Sure enough, its the non-microsoft one from the Windows directory. Anyone else suffering from this nasty virus see the same thing? |
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#19
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c:\windows\svchost is bad
boot into safe mode & delete it it's probably part of the problem, but we know it will come back probably when you connect to the net again one work around is to use your firewall and block all access to & from this range of IP numbers 81.211.105.0-81.211.105.255 that blocks the cws servers completely so they cannot get to your computer, some legitimate servers will also get blocked but not many
__________________
Derek Microsoft MVP/Windows - Security | Thespykiller | Security & Privacy | Hedgehog Rescue |
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#20
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Derek & Pieter,
Looks like I never replied to your last post. Sorry. I have received a lot of help. Thank you very much. I think I might have this thing beaten finally. I'll watch over the next few days to be sure. If I still have a problem, I'll open another thread. Thanks again for all your help!!!! You guys are the greatest! Tim |
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