Remote Admin change Real Time scan settings

[hungabunga]

We have just installed Nod anti-virus with remote admin and we have a slight problem which we know is linked to the real time scanning feature. When accessing Sage Accounts with data on a network location the real time scanner is scanning the network and causes Sage to run very slow. If we disable real time scanning on the network it works fine.
What I need to know is how can I firstly disable real time network scanning via the remote admin console for all machines?
Is there a better method where I can retain real time network scanning but exclude the network drive/folders so it does not affect Sage and other database apps, this also needs to be done via the remote admin console.


Thanks in advance

Sohail

[ramirez1]

1. From the remote admin console double click on one of the clients.
2. Click the Configuration tab then click on New Task then click Edit
3. Under Eset Smart Security, ESET NOD32 Antivirus click the + next to File-system filter
4. Click on Scan network disk and change the value to NO
5. Save your changes and deploy the new configuration


You can also see the the recommended settings for ESET NOD32 Antivirus installed on a server

http://kb.eset.com/esetkb/index?page...=1291068178822

[jimwillsher]

NOD absolutely cripples Sage to an unusable state. These are the Sage-specific exclusions we have (Sage is located on the T: drive, \\SLFSRV\Accounts):

<NODE NAME="FullPath" TYPE="STRING" VALUE="T:\*.*" />
<NODE NAME="FullPath" TYPE="STRING" VALUE="C:\Documents and Settings\All Users\Application Data\*.*" />
<NODE NAME="FullPath" TYPE="STRING" VALUE="C:\Program Files\Common Files\Sage Line50\*.*" />
<NODE NAME="FullPath" TYPE="STRING" VALUE="C:\Program Files\Common Files\Sage SBD\*.*" />
<NODE NAME="FullPath" TYPE="STRING" VALUE="C:\Program Files\Common Files\Sage Shared\*.*" />
<NODE NAME="FullPath" TYPE="STRING" VALUE="C:\Program Files\Sage\*.*" />
<NODE NAME="FullPath" TYPE="STRING" VALUE="\\SLFSRV\Accounts\ACCDATA\*.*" />

These are in our config file that gets pushed to the clients.



Jim