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#1
September 24th, 2010, 05:25 PM
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Un-install Problem!
Hi,
I am trying to uninstall Beta 2 and install the new release candidate of ESET Cybersecurity for Mac. But when I try to uninstall I get the following error "the following uninstall step failed: removing finder context menu scripts. Contact the manufacturer for assistance. Any idea how I can uninstall so I can install the latest release? Have not really uninstalled many programs from my Mac yet. Thanks Logan
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"Weaseling out of things is important to learn. It's what separates us from the animals! Except the weasel." - Homer Simpson |
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#2
September 24th, 2010, 05:33 PM
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Re: Un-install Problem!
Hello,
Please see this message thread for information about the release candidate. Regards, Aryeh Goretsky
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#3
September 24th, 2010, 05:40 PM
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Re: Un-install Problem!
agoretsky,
Sorry but that was no help. I have the new release but I cannot install it until I uninstall beta 2 and I cannot uninstall Beta 2 because of the error. How do I uninstall Beta 2? Thanks Logan
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"Weaseling out of things is important to learn. It's what separates us from the animals! Except the weasel." - Homer Simpson Last edited by Logan5 : September 28th, 2010 at 09:54 AM. |
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#4
September 24th, 2010, 05:57 PM
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Re: Un-install Problem!
Not sure what I did but managed to uninstall and install the new release.
Logan
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"Weaseling out of things is important to learn. It's what separates us from the animals! Except the weasel." - Homer Simpson |
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#5
October 21st, 2010, 09:03 PM
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Re: Un-install Problem!
Hello Logan5,
Did you have an Uninstall feature located in the Beta Install Disc that you downloaded from the beta site? Thank you, Richard
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ESET Knowledgebase: http://kb.eset.com/esetkb/index?page=home ESET North American Support Form: http://www.eset.com/support/contact.php ESET Contact Information: http://www.eset.com/company/contact.php |
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#6
October 22nd, 2010, 04:43 PM
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Re: Un-install Problem!
Rmuffler,
I am not sure at this point, it may have been there. Again I do not recall what I did but was able to remove it. Logan
__________________
"Weaseling out of things is important to learn. It's what separates us from the animals! Except the weasel." - Homer Simpson |
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#7
October 26th, 2010, 06:13 PM
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Re: Un-install Problem!
Thank you for the reply Logan5. For anyone who reads this thread and is looking to uninstall their ESET for Mac security product please see the following Knowledgebase article:
http://kb.eset.com/esetkb/index?page...nt&id=SOLN2554 Regards, Richard
__________________
ESET Knowledgebase: http://kb.eset.com/esetkb/index?page=home ESET North American Support Form: http://www.eset.com/support/contact.php ESET Contact Information: http://www.eset.com/company/contact.php |
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