Not Enough Space...

[philby]

Hi Mike

I've recently switched to an SSD and RSS has been running fine. This morning when I booted up, however, I got a warning message saying 'Not enough space to perform this action' and RSS went through the 'mount/dismount real partition' routine and then closed (tray icon disappeared). The machine stayed on, I rebooted and then RSS started up normally.

Why would this happen? I'd just like to understand.

I have not checked 'Wipe all disk changes at startup', by the way.

I have the latest release and 50% dedicated to VM - system partition is 50GB.

Thanks in advance.

philby

[philby]

Things have got worse.

At every boot, I'm now getting several messages in quick succession:

1. Malware protection is temporarily disabled due to errors
2. System requires attention
3. Internal product configuration has been corrupted...

and after a few minutes...

3. Something like 'Settings have ben recovered'
4. Malware protection has been enabled...

I have the AV component off, but it keeps getting reset, as does password lock and all other settings except for VM, which is on with drop all.

I'll try un/reinstalling...

philby

[Coldmoon]

Hi,
Send us the usual logs so we can take a closer look at this. This is the first report I have seen and is not expected. Have you installed something new or made changes just before this started?

Mike

[philby]

Hi Mike

The problem repeats itself continually even after full uninstall and fresh install.

Before re-installing I cleared prog. files/app.dat. roaming files/reg. entries.

The only thing I have done on this machine lately is to run Truecrypt and encrypt a USB stick.

I'll send the logs.

philby

[philby]

It's these that you need, right Mike?

C:\Windows\rvs3.log
C:\Windows\rvs3-inst.log

I don't appear to have them!

RSS is currently running and I'm in VM.

philby

[philby]

Right, I've run chkdsk /r and now all seems OK.

I am baffled as to what that was all about - maybe the SSD doesn't like me coming in and out of VM.

Now I'm just getting 'Unexpected Error During Download Of Updates' as before.

1. Is there any news on a fix for the update error message?
2. Why do I have no logs in C:\Windows?

Thanks for your help

philby

[Coldmoon]

Originally Posted by philby

It's these that you need, right Mike?

C:\Windows\rvs3.log
C:\Windows\rvs3-inst.log

I don't appear to have them!

RSS is currently running and I'm in VM.

philby

That is where the logs were for RVS 2010. For RSS 2011 look in the following folder:

C:\Documents and Settings\all users\application data\returnil\rvs3\log

[Coldmoon]

Originally Posted by philby

Right, I've run chkdsk /r and now all seems OK.

I am baffled as to what that was all about - maybe the SSD doesn't like me coming in and out of VM.

Now I'm just getting 'Unexpected Error During Download Of Updates' as before.

1. Is there any news on a fix for the update error message?
2. Why do I have no logs in C:\Windows?

Thanks for your help

philby

See previous post for #2. As for #1, I need to check the pre-release change log to know whether this specific issue is included in the next build. I hope to know more by next week...

The logs may still be useful however so send them over and we will take a look. If it happens again, be sure to send the logs before you make any changes or try to reinstall.

Mike

[philby]

OK - RVS3.log and RVS3inst.log zipped and sent just now..

Next time, I'll submit the logs prior to taking any action.

Regarding the AV error - now I'm getting 'Updates successfully installed', even though the updater is set to 'never' and Real Time Protection is off.

Just so you know!

Thanks again for your help

philby