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Spyware Cleaning Section Closed!!
Notice: The spyware cleaning (HijackThis) section is closed. Wilders Security no longer provides one on one spyware cleaning assistance. Please see this announcement for a list of websites that provide such services.
 
 
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  #1  
Old April 16th, 2004, 10:38 AM
Marja's Avatar
Marja Marja is offline
Honestly, I'm not a bot!!
 
Join Date: Mar 2004
Location: In the Vast Fields of My Mind
Posts: 4,551
Default IE won't open, getting bounced from security forums,downloads

This is the fourth time I have tried to post my HJT log, I don't know what I am doing wrong, it keeps saying "go back" and log in(?I am logged in?). Then my whole post disappears, so here goes, IE won't let me on th 'net or open my start page, I have to find complicated ways to get on and it is a hassle! I have updated IE, Window, run Spybot S&D, AdAware 6, CWS, SpywareBlasters, SpywareGuard, WinPatrol, McAfee Internet Security Suite 6, and I ran that stinger and PHag-a-bot from F-secure, and STILL IE insists on saying it has to close. I clicked on the tech button, curiously, and it is trying to send COMPLETE files, different ones each time, I turned off the error reporting thing long ago, a pest, it was. (Is that it?) CWS found smartsearch, said it kept changing ( )something. I noticed Spybot finds alot of app: wrong path, but I'm just learnin' all this. My (Dell WinXP Sp1) 'puter is 7 months new to me, HELP!! HAPPY HUNTING!! THANKS SO MUCH!!! Marja

Logfile of HijackThis v1.97.7
Scan saved at 5:27:28 AM, on 4/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
C:\WINDOWS\System32\cisvc.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\WINDOWS\System32\tcpsvcs.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\wanmpsvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Privacy Service\GUARDDOG.EXE
C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\PROGRA~1\McAfee.com\Agent\MCAGENT.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\EarthLink TotalAccess\TaskPanl.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\EarthLink TotalAccess\FastLane\IPClient.exe
C:\Program Files\EarthLink TotalAccess\MailClnt.exe
C:\PROGRA~1\McAfee.com\Agent\McDash.exe
c:\program files\mcafee.com\shared\mghtml.exe
C:\PROGRA~1\McAfee.com\PERSON~1\MpfConsole.exe
C:\Documents and Settings\MMC\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe
C:\Documents and Settings\MMC\Local Settings\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/mor...on/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.earthlink.net/partner/mor...on/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\SYSTEM\blank.htm
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: McAfee Privacy Service - {cc4b2ee5-4803-11d7-8a38-00b0d0c6b814} - C:\Program Files\McAfee\McAfee Privacy Service\GDIEHELP.DLL
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MPFTray] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [McAfee Guardian] C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe /SU
O4 - HKLM\..\Run: [MCAgentExe] C:\PROGRA~1\McAfee.com\Agent\MCAGENT.EXE
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
O4 - HKLM\..\Run: [WinPatrol] "C:\PROGRA~1\BILLPS~1\WINPAT~1\WinPatrol.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [McRegWiz] C:\PROGRA~1\McAfee.com\Agent\McRegWiz.exe /autorun
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar_en_2.0.107-big.dll/cmtrans.html
O8 - Extra context menu item: Translate Page - res://C:\Program Files\Google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Privacy Bar (HKLM)
O9 - Extra button: Real.com (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: www.bluemountain.com
O15 - Trusted Zone: www.hallmark.com
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/...6/mcinsctl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/25ee804b...p/RdxIE601.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.co...865.1383564815
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/...19/mcgdmgr.cab
O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/is...13/mcfscan.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = earthlink.net
O17 - HKLM\System\CCS\Services\Tcpip\..\{E047ACE1-209C-4BEA-B68D-83FBB985ADB5}: NameServer = 207.69.188.187 207.69.188.186
O17 - HKLM\System\CS1\Services\VxD\MSTCP: Domain = earthlink.net
O17 - HKLM\System\CS1\Services\VxD\MSTCP: NameServer = 207.69.188.186,207.217.126.81
O17 - HKLM\System\CS2\Services\VxD\MSTCP: Domain = earthlink.net
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 207.69.188.186,207.217.126.81
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 207.69.188.186,207.217.126.81
__________________

When you have come to the edge of all light
and are about to drop off into the darkness of the unknown-Keep the faith-
Faith is knowing one of two things will happen:
There will be something solid to stand on or you will be taught to fly. (Patrick Overton)
  #2  
Old April 16th, 2004, 11:11 AM
Pieter_Arntz's Avatar
Pieter_Arntz Pieter_Arntz is offline
Spyware Veteran
 
Join Date: Apr 2002
Location: Netherlands
Posts: 12,718
Default Re: IE won't open, getting bounced from security forums,downloads

Hi Marja,

Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
These easily get lost in a Temp folder.

Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/25ee804...ip/RdxIE601.cab

Then reboot and you should be able to access the options again.

Regards,

Pieter
__________________
Regards,

Pieter
Itīs nice to be important, but itīs more important to be nice.

It's human to make mistakes. It's even more so to blame the computer for it.
  #3  
Old April 16th, 2004, 12:53 PM
Marja's Avatar
Marja Marja is offline
Honestly, I'm not a bot!!
 
Join Date: Mar 2004
Location: In the Vast Fields of My Mind
Posts: 4,551
Smile Re: IE won't open, getting bounced from security forums,downloads

Quote:
Originally Posted by Pieter_Arntz
Hi Marja,

Before you start, please unzip hijackthis to a separate folder. The program will make backups in the folder in the folder it's in.
These easily get lost in a Temp folder.

Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/25ee804...ip/RdxIE601.cab

Then reboot and you should be able to access the options again.

Regards,

Pieter

Hello Pieter,

Thanks for answering, I had a hard time getting back on the 'net, then I realized I didn't reboot,duh! Also, it is morning here and a dentist has my name on his drill So, I just wanted you to know I will have to check back much later and not ignoring your help! I was wondering what in the world are all those name servers and addresses at the end? Thank you soo much for your time, next time I will remember to REBOOT!!
__________________

When you have come to the edge of all light
and are about to drop off into the darkness of the unknown-Keep the faith-
Faith is knowing one of two things will happen:
There will be something solid to stand on or you will be taught to fly. (Patrick Overton)
  #4  
Old April 16th, 2004, 02:23 PM
Pieter_Arntz's Avatar
Pieter_Arntz Pieter_Arntz is offline
Spyware Veteran
 
Join Date: Apr 2002
Location: Netherlands
Posts: 12,718
Default Re: IE won't open, getting bounced from security forums,downloads

Quote:
Originally Posted by Marja
I was wondering what in the world are all those name servers and addresses at the end?

O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = earthlink.net
O17 - HKLM\System\CCS\Services\Tcpip\..\{E047ACE1-209C-4BEA-B68D-83FBB985ADB5}: NameServer = 207.69.188.187 207.69.188.186
O17 - HKLM\System\CS1\Services\VxD\MSTCP: Domain = earthlink.net
O17 - HKLM\System\CS1\Services\VxD\MSTCP: NameServer = 207.69.188.186,207.217.126.81
O17 - HKLM\System\CS2\Services\VxD\MSTCP: Domain = earthlink.net
O17 - HKLM\System\CS2\Services\VxD\MSTCP: NameServer = 207.69.188.186,207.217.126.81
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 207.69.188.186,207.217.126.81

Those are the DNS servers of Earthlink Your requests to see an internet page go through those, where the urlīs (f.e. www.google.com) are translated into IP addresses (f.e. 64.233.167.99 )

Regards,

Pieter
__________________
Regards,

Pieter
Itīs nice to be important, but itīs more important to be nice.

It's human to make mistakes. It's even more so to blame the computer for it.
 

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