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  #1  
Old June 18th, 2010, 09:01 PM
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siljaline siljaline is offline
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Post Your ESET security product requires your attention

EAV 4.2.4 Business Edition | OS XP Pro SP3 fully patched | Browser IE 8 | Other software installed / of no consequence.

My issue is - the system tray icon color is now orange, as per Why does the Protection status icon change color and what does each color mean?

From above ESET KB, and I cite
Quote:
• Your Protection status icon will also turn yellow when your ESET security product's license has 10 days remaining or fewer before it expires.
I have had a noticeable pop-up every day for the last two days reminding me that my license is about to expire. My license expiration is July 1.

The knowledge base article should be ammended to show that an expiration system tray icon flag change will occur prior to ten days.

Thanks.

Last edited by siljaline : June 19th, 2010 at 01:03 AM. Reason: added information
  #2  
Old June 18th, 2010, 09:53 PM
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Default Re: Your ESET security product requires your attention

or even specify a correct number of days prior. unless it is a bug and should be 10 but it isn't
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  #3  
Old June 18th, 2010, 10:08 PM
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Default Re: Your ESET security product requires your attention

Quote:
Originally Posted by Cudni
or even specify a correct number of days prior. unless it is a bug and should be 10 but it isn't

It's was 15 days the last time my license ran out which sounds about right!

TH
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Last edited by Triple Helix : June 18th, 2010 at 10:14 PM.
  #4  
Old June 18th, 2010, 10:54 PM
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siljaline siljaline is offline
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Post Re: Your ESET security product requires your attention

Right, I'll flag our friend @ ESET R Muffler of the glitch.
A big congrats on the Global Mod, Cudni
Quote:
Originally Posted by Cudni
or even specify a correct number of days prior. unless it is a bug and should be 10 but it isn't
  #5  
Old June 18th, 2010, 11:15 PM
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Default Re: Your ESET security product requires your attention

Quote:
Originally Posted by Triple Helix
It's was 15 days the last time my license ran out which sounds about right!

TH
It was 15 for me as well.
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  #6  
Old June 19th, 2010, 01:06 AM
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siljaline siljaline is offline
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Post Re: Your ESET security product requires your attention

Since I run the Business edition the expiry bug may trigger at a later date.
This, I could not verify - when I know more, I shall post back to the thread.

Quote:
Originally Posted by The Hammer
It was 15 for me as well.
  #7  
Old June 21st, 2010, 02:45 PM
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Default Re: Your ESET security product requires your attention

Hello All,

Thank you for catching this and thanks to siljaline for the heads up response. I will have our team correct this. If you see any future mistakes please feel free to message me with them.

Regards,
Richard
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  #8  
Old June 21st, 2010, 10:27 PM
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siljaline siljaline is offline
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Post Re: Your ESET security product requires your attention

Thank you, Richard, looking forward to a green systray icon

Quote:
Originally Posted by Rmuffler
Hello All,

Thank you for catching this and thanks to siljaline for the heads up response. I will have our team correct this. If you see any future mistakes please feel free to message me with them.

Regards,
Richard
 

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