Help please?

Help please? (solved)

can anyone help me on how to protect my computer from hackers??

help me! i cannot access my email add and my computer slows down, i think someone hack me

i use avast free antivirus..

btw: sorry if my grammar is wrong

 

Hi,

Please follow the trailing Steps:-

1. If you really suspect that your computer has a virus, remove your computer from any networks. And Scan it with your Avast.
2. I also advise you to install and scan your computer with MalwareBytes' Anti-Malware and SUPERAntiSpyware. Both of these are excellent programs and have a proven track record at finding newer malware infections that the more traditional anti-virus programs miss.
3. I also advise you to scan your system with HitmanPro.
4. Run CCleaner to remove unwanted junk files and registry. Please be cautious while removing unwanted registries from your system.
5. After removing malwares and junk files, run system defrag.

I am sure these tips will really help you to come out of this problematic situation...

 

1. Before starting to scan, I would advise you to turn off system restore and delete all the restore points and possible infected system backups made by other programs. Clean temporary files and browser cache.

2. Rename MBAM and SAS executables to some random name and install if the malware blocks it. Same with Hitman Pro and Emsisoft Anti-Malware. Start in safe mode.

3. First, use Hitman. Its pretty fast and remove/quarantine anything detected. Then use MBAM and SAS. Then do a thorough scan with Emsisoft Anti-Malware and quarantine detected objects.

4. Reboot and do another scan with the tools. Then turn on System Restore if you need it.

5. My advice, use Zemana Antilogger and Sandboxed browser after your system is clean.

 

Follow the above instructions. Please avoid using registry cleanup.
Rather you can use Registry Defragmenter like Quicksys Regdefrag.

Please update all the above mentioned security apps before running a scan.

 

Better read this topic Securing Your PC and Data by BlueZannetti it is quite lengthy but really informative

 

WOW! thank you guys!! my computer is back to normal now!

 

Good, to hear that. What happened? Any viruses, hackers or just fragmented disk and lots of junk?

 

using ccleaner, avast, malwarebytes and superantispyware i remove
5.7gb junk files, history.. etc. 200+ viruses, spywares..etc

my computer is clean now

thank you very much guys..

 

OMG. Thank god you are clean. But there still may be some damn rootkits.

 

with that amount of badware your machine is better off reformated and reinstalled

 

WOW even after those 200+ Viruses and Trojans or what else you might have had, or have left. I wouldn't wait a sec doing a format of the HD myself.

I see you have Avast Free. But are you sure that the Real-time protection of Avast was ON?

Since I just can't belive that Avast would fail so big and let over 200+ Viruses and Trojans etc... through

 

@sg09 what is rotkits? avast and malwarebytes can detect rotkits?

@SweX you mean avast shields? i only enabled web shield, because my friend said, file system shield, mail shield, IM shield, automatic updates, windows updates..etc will slow my computer.. (i play computer games )
but now i enabled all shields and update daily,.. i think security is better than performance..

 

"A rootkit is a software or hardware device designed to gain administrator-level control over a computer system without being detected."

Yes they can detect rootkits. Applies the rule that no security software detects everything. There are even more specialized tools for rootkit detection but they usually require the user to have a certain level of knowledge on security issues and Operating Systems.

All shields should be up. If you don't use an email client or IM, then these shields can be turned off without security risks.

 

thank you NoIos..

 

I remembered. when I was young and is playing around someone else's PC... I installed an antivirus and it scanned over fifty-thousand malware

thats one of my unforgettable experience

 

50,000 what types of malwares are they Any worm like brontok?

 

yes... there's brontok in there.

another funny thing.... my "IT" professor last year brought her USB full of presentations for our lesson.... she plug it in the school computer with Avira.
guess what? Avira found 400+ malware in it... we continued the class without any presentation LOL.

 

Nothing new. I used to get hundreds of malwares in my brothers PC earlier when he would just connect to his Computer LAB's PC and wont enable enough protection.