Problem with DB Pro 10

[checkmate110]

Just installed DB Pro 10. When using the wizard to backup My os drive after hitting apply I immediately encounter the message "Launcher.exe has encountered a problem and needs to close". I am using the registered ver. (won it in the giveaway, THANKS!).

[Paragon_Tommy]

Can you check your event log in Computer Management to see what was the problem? Also, if you have removable media, try temporarily disconnecting them (card readers, flash drives, USB hub).

[checkmate110]

Sure, here it is.
Thanks for the speedy reply.
EDIT: BTW I was using Back and Recovery Free Edition with no problems.
It failed in the same manner after I installed DB Pro.


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 3/30/2010
Time: 6:42:08 PM
User: N/A
Computer: MAIN
Description:
Faulting application launcher.exe, version 10.0.10.10505, faulting module p_vss_xp.dll, version 10.0.10.10505, fault address 0x0000c0b5.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 6c 61 75 ure lau
0018: 6e 63 68 65 72 2e 65 78 ncher.ex
0020: 65 20 31 30 2e 30 2e 31 e 10.0.1
0028: 30 2e 31 30 35 30 35 20 0.10505
0030: 69 6e 20 70 5f 76 73 73 in p_vss
0038: 5f 78 70 2e 64 6c 6c 20 _xp.dll
0040: 31 30 2e 30 2e 31 30 2e 10.0.10.
0048: 31 30 35 30 35 20 61 74 10505 at
0050: 20 6f 66 66 73 65 74 20 offset
0058: 30 30 30 30 63 30 62 35 0000c0b5
0060: 0d 0a ..

[checkmate110]

Ok, I tried disconnecting my usb printer (which has a memory card reader), same problem. The only other usb device attached is my wireless mouse and keyboard. Only 1 ps2 connector on this motherboard (keyboard OR mouse).
Both hdds are sata