BSOD Smart Security v4.2.35

[TitaniumDust]

I'm a long time registered ESET user, and wanted to report a BSOD for Smart Security v4.2.35. I'm running Windows 7 Home Premium x64, with 6GB of memory. I have and can provide the minidump and memory.dmp files upon request by ESET. The BSOD was 0xD1, file eamonm.sys, and I think the message was DRIVER_IRQL_NOT_LESS_OR_EQUAL but I'm not sure. I've reinstalled v4.0.474 to be safe.

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Extra information about the problem
BCCode: d1
BCP1: 0000000000030003
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88007462745
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

[TitaniumDust]

I thought I'd add some info on this BSOD which may be useful. I couldn't find an edit button so I just replied.

My computer is 24-hour prime95 stable and 2-hour memtest stable. Since reinstalling v4.0.474, I haven't had any issues, and hadn't with that version since it came out, whenever that was. At the time of the BSOD, I was using SyncBack Pro to do a backup - and it was in the process of the scanning the source files to decide what to copy, when the BSOD occurred. I still have memory.dmp and minidump files. I'm not sure what to expect here, I guess I won't install v4.2.35 and just wait until the next version?

Edit: Just submitted a support request online.

[Marcos]

PM with instructions sent.

[TitaniumDust]

Thank you Marcos! PM sent after directions followed.

[TitaniumDust]

As a followup, I had the same BSOD occur again under the same conditions, this time with v4.2.40. A complete memory dump (6GB uncompressed!) was obtained. I sent a PM, and I am awaiting word as to what, if any, direction should be taken.