Cannot Create Virtual Disk

[DiggerP]

Hi,

Upon further trying out the free edition of RVS2010
( Returnil Virtual System 2010 Version 3.1.7704.5170-REL)

I found the following:
In trying to create a Virtual Disk in a location other than the default,
whch is C:\Documents and Settings\User etc etc
and locating it on an other drive, the path syntax is changed and
subsequently (or consequently) the creation of the disk will fail.

Chosen location J:\Rvsystem.img
However after doing so ,the path in the address field will show J:/Rvsystem.img
Message box says : "Failed to create Virtual Disk! "
Sure it will ,since the syntax is wrong - notice the fwd slash instead of the backwards slash?
Repeated attempts to change it failed - path can't be edited in address box ;(

Anybody else noticed this?

Are they aware of this bug?

Thanks,
Pete

[Coldmoon]

Hello DiggerP and welcome to the forums

Please open a ticket with the following files (send an e-mail to support (dash) tech (at) returnil (dot) com):

* C:\Windows\rvs3.log
* C:\Windows\rvs3-inst.log
* MSINFO32 report**

**Click START > RUN > Type MSINFO32. On the System Information screen click FILE > Export and then save the file where you can find it to attach to your reply.

Mike

[DiggerP]

Hello Coldmoon,

Thanks for the welcome
Also thanks for your response to my post and query.
Was away most of the day, but just sent in my email with the requested items.
Also included a screenshot of the error panel, incl. the above mentioned syntax error.It's all zipped -hope that's not a problem

Pete.

[Coldmoon]

Hi DiggerP,
Are you using disk compression?

Mike

[DiggerP]

Hi Mike,

Short answer - Yes

Long answer: After I sent the requested reports, I did some other tests.
Issues I considered that might be involved would be access rights.
So I checked each one of my 10 partitions and my own access or for my other programs did not show any restrictions.

Then I tried to create a virtual disk on each one.
The ones that failed used compression.
Unsetting compression allowed me to create the Virtual Disk
So that's was the answer.

Subsequently,I was going to post this and found your post regarding this.
http://www.wilderssecurity.com/showthread.php?t=263866

So without knowing that you posted this, I came to the same conclusion.

The only thing remaining is the syntax issue, but it seems to have no bearing
on the creation of the VD.

Thanks very much for your follow-up and attention to this issue.

Regards,
Pete.

PS.Should I send an email to Tech Support to inform them that the main issue has been resolved for me using the decompression work-around?
PPS -I did anyway to complete the process
Also marked this topic as solved.

[Coldmoon]

Hi DiggerP,
Thanks for the follow up. Your report and logs helped us to identify and verify this issue along with some other reports related to inability to enable System Safe. As is mentioned in the alert sticky you reference, we are investigating a more permanent option that will be compression independent...

Mike