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#2
December 25th, 2009, 03:35 PM
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Re: Prevx Restarting PC (GameGuard)
Could you describe how it's restarting your PC? Is it causing a BSOD (in which case, could you see if it is creating a minidump in C:\Windows\Minidump\ as this may help us diagnose the problem closer).
Thanks!  |
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#4
December 26th, 2009, 11:17 PM
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Re: Prevx Restarting PC (GameGuard)
Could it be this problem? http://www.wilderssecurity.com/showthread.php?t=259480 Try there fix tool it can't hurt!
TH
__________________
Triple Helix - Microsoft® MVP Consumer Security 2012/14 VIP Member Of ASAP - (Alliance of Security Analysis Professionals™) Webroot® SecureAnywhere™ Complete 2013 Closed Beta Tester v8.0.2.147 - VoodooShield 1.08 - Windows 7 Ultimate 64bit and all Windows OS's from XP to Win 8 on VM's. |
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#6
December 27th, 2009, 02:02 PM
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Re: Prevx Restarting PC (GameGuard)
did you disable auto restart? should similar in Win7
http://pcsupport.about.com/od/window...startvista.htm
__________________
once we only had ideals, today they are the only things we are missing Microsoft MVP, 2006 - 2013/14 |
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#7
December 28th, 2009, 05:59 PM
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Re: Prevx Restarting PC (GameGuard)
Quote:
This is definitely a good suggestion - if you could disable autorestart, Windows should create a minidump which should allow us to diagnose the problem. Could you also double check if it is Prevx which is causing the issue? Last time it ended up being ZoneAlarm which could indeed be the case here if it is still installed. Let me know what you find! |
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#9
December 29th, 2009, 07:05 PM
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Re: Prevx Restarting PC (GameGuard)
Quote:
Could you try disabling SafeOnline via the Off button and then reboot your PC to see if it still occurs? |
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#10
December 29th, 2009, 07:21 PM
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Re: Prevx Restarting PC (GameGuard)
ALright, i disabled Autorestart
No BSoD at all (Still resets PC) Now trying the other thing ur suggesting ---------------------------------------------- Still Resetting. Last edited by Phantasm : December 29th, 2009 at 07:42 PM. |
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#11
December 30th, 2009, 12:27 PM
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Re: Prevx Restarting PC (GameGuard)
 Strange indeed... could you try uninstalling Prevx and rebooting completely to see if it could be an issue GameGuard recently introduced that affects your PC without Prevx? |
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#12
December 30th, 2009, 12:30 PM
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Re: Prevx Restarting PC (GameGuard)
It would be amazing if it wasn't Prevx.
Uninstalling Prevx now. -------------------------------------- Game now works. Last edited by Phantasm : December 30th, 2009 at 12:35 PM. |
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#13
December 31st, 2009, 01:22 PM
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Re: Prevx Restarting PC (GameGuard)
Quote:
I think the fastest way to solve this will be via a remote support session again. Could you send me a PM when you'll be available so that we can schedule a time? Thanks for the help! |
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