No new username & password after renewal

[xycorax]

Renewal purchased, but i haven't received a new username and password

[RyanW]

A renewal should just renew your username/password as well.

[Marcos]

Did you make the purchase via eset.com? If not, you should contact your local distributor / reseller. However, it's likely that your username and password will remain same and the license will be prolonged.

[PaulB2005]

One thing that hasn't been pointed out so far is that after renewal it can take 24-48 hours for NOD32 to reflect that the renewal has taken effect.