Won't run

[sum1fun]

I recently had a hijacker that you guys missed, I downloaded a program to remove it, and life it good except for one problem. I can't get my spyblaster browser protection to run. I click on the install button and get the green checkmark beside it but it won't run. If I close the program and then reopen it I get the red exclamation mark again. What did I do? How do I fix it? Help!

[Detox]

Hi there, and welcome to Wilders!

First we need to be sure what program you are talking about - you "Spyblaster" but might you actually mean SpywareBlaster or SpywareGuard?

[sum1fun]

Oooops, my bad. I did mean to say spywareblaster.

[LowWaterMark]

Hi sum1fun,

The image below is the main SpywareBlaster screen. I'm not sure which options you are talking about exactly. (Where is the green check or the red exclaimation?)

[dangitall]

Green checkmarks? Red exclamation points?

Sounds like Spybot S&D.

[sum1fun]

ok did you ever have one of those days? Sorry about the mix up again. I feel stupid now, should have read the top of the page I guess lol. Its not spywarebaster I am having the problem with its spybot search and destroy. Not sure how to place a screenshot in here for ya but the screen Im talking about is under the "immunize" tab.

[LowWaterMark]

ok did you ever have one of those days?

Hey, I know that feeling.

So, basically you're stuck with the browser download protection disabled like in the image below, right?

The only ideas I have are either that you still have some spyware on your system that might be killing this protection, in which case the best idea might be posting a HijackThis Log per this process:

http://www.wilderssecurity.com/showthread.php?t=15913

Or, perhaps some other software that also handles downloads (download managers, download accelerators or other helper objects) is conflicting.

We'll probably move this to a different forum section a little later since it's not about a Javacool product.

[sum1fun]

Yep, you got the right screen, it looks exactly like that one. I used HijackThis to clean my system of the spyware problem I had and I guess it took something away from spyblaster but I can't find the problem. Hmmmm not sure what to do next.