Wilders Security Forums  

Go Back   Wilders Security Forums > Official ESET Support Forum > ESET Home Users Products Forum > ESET Smart Security
User Name
Password
Register FAQ Members List Calendar Search Today's Posts Mark Forums Read

 
 
Thread Tools Search this Thread
  #1  
Old November 10th, 2009, 12:13 PM
jidz jidz is offline
Infrequent Poster
 
Join Date: Sep 2009
Posts: 10
Default SmartSecurity v4 + Windows 7

and some wierd stuff is going on...

I did a clean install of windows 7 proffesional and installed ESET on my system, i tryed out the 64bit but had alot of driver problems so i formated agian and changed to 32bit, i had SmartSecurity to run perfect on the 64bit.

anyway i changed to 32bit and is runing with PC Tools Spyware doctor, and installed smartsecurity, and now i get a HUGE performance dumb. my computer becomes so slow that a amiga would be faster, and after about 4hours of waiting to get to uninstall program and i uninstall smartsecurity it becomes lightning fast as usual.

now, am i the only one with this problem?
  #2  
Old November 10th, 2009, 02:11 PM
Fajo's Avatar
Fajo Fajo is offline
Very Frequent Poster
 
Join Date: Jun 2008
Posts: 1,805
Default Re: SmartSecurity v4 + Windows 7

Quote:
Originally Posted by jidz
and some wierd stuff is going on...

I did a clean install of windows 7 proffesional and installed ESET on my system, i tryed out the 64bit but had alot of driver problems so i formated agian and changed to 32bit, i had SmartSecurity to run perfect on the 64bit.

anyway i changed to 32bit and is runing with PC Tools Spyware doctor, and installed smartsecurity, and now i get a HUGE performance dumb. my computer becomes so slow that a amiga would be faster, and after about 4hours of waiting to get to uninstall program and i uninstall smartsecurity it becomes lightning fast as usual.

now, am i the only one with this problem?


Might note a massive amount of post about windows 7 and problems as of late. So no your no the only one.
  #3  
Old November 10th, 2009, 09:56 PM
agoretsky's Avatar
agoretsky agoretsky is offline
Eset Moderator
 
Join Date: Apr 2006
Location: California
Posts: 3,897
Default Re: SmartSecurity v4 + Windows 7

Hello,

I am not familiar with PC Tools Spyware Doctor, but there may be a conflict between it and ESET Smart Security.

Regards,

Aryeh Goretsky
__________________
Resources: ESET · blog · documentation · FAQs · knowledge base · news · RSS · signature updates · support · Threat Center · @ESETNA (Twitter) · YouTube: ESETKnowledgebase · VirusRadar
Fun Stuff: Facebook (global) · Facebook (US) · @ESET (Twitter) · YouTube: esetusa
  #4  
Old November 10th, 2009, 10:06 PM
ccomputertek ccomputertek is offline
Frequent Poster
 
Join Date: Jul 2009
Posts: 371
Default Re: SmartSecurity v4 + Windows 7

PC Tools Spyware Doctor has antivirus, so does ESS, hence your conflict of things moving along very slowly.
  #5  
Old November 11th, 2009, 07:47 AM
jidz jidz is offline
Infrequent Poster
 
Join Date: Sep 2009
Posts: 10
Default Re: SmartSecurity v4 + Windows 7

Quote:
Originally Posted by ccomputertek
PC Tools Spyware Doctor has antivirus, so does ESS, hence your conflict of things moving along very slowly.

Quote:
Originally Posted by agoretsky
...I am not familiar with PC Tools Spyware Doctor, but there may be a conflict between it and ESET Smart Security...
PC Spyware tool is simulare to ad-aware, i personaly find PC Spyware better.
yes its true its possible to buy a PC Spyware doctor with antivirus, i choose the one without, and i have been running both off them together, i even tried a fresh install of windows 7 32bit now and just installed the drivers and ESET, and that makes my computer really slow.

and for a laptop with 4gb ram, an 120gb SSD, and a intel duo 2 3ghz processer, its should be like that.

Quote:
Originally Posted by Fajo
Might note a massive amount of post about windows 7 and problems as of late. So no your no the only one.
the most post i read was about people upgrading their windows 7 install. i didnt choose that, i made a fresh install of it and then installed ESET.
  #6  
Old November 11th, 2009, 05:30 PM
agoretsky's Avatar
agoretsky agoretsky is offline
Eset Moderator
 
Join Date: Apr 2006
Location: California
Posts: 3,897
Default Re: SmartSecurity v4 + Windows 7

Hello,

I believe Microsoft Windows 7 initially performs an indexing of files on local hard drives when installed. If so, this could explain why you noticed a slowdown. If that is the case, system performance should normalize after this disk-intensive operation has finished.

Regards,

Aryeh Goretsky
__________________
Resources: ESET · blog · documentation · FAQs · knowledge base · news · RSS · signature updates · support · Threat Center · @ESETNA (Twitter) · YouTube: ESETKnowledgebase · VirusRadar
Fun Stuff: Facebook (global) · Facebook (US) · @ESET (Twitter) · YouTube: esetusa
  #7  
Old November 12th, 2009, 11:55 AM
Fajo's Avatar
Fajo Fajo is offline
Very Frequent Poster
 
Join Date: Jun 2008
Posts: 1,805
Default Re: SmartSecurity v4 + Windows 7

Quote:
Originally Posted by agoretsky
Hello,

I believe Microsoft Windows 7 initially performs an indexing of files on local hard drives when installed. If so, this could explain why you noticed a slowdown. If that is the case, system performance should normalize after this disk-intensive operation has finished.

Regards,

Aryeh Goretsky

Your joking right ? My slowest computer 1.2GHz Duron with 1gig of ram noticed NO slow down after a fresh install of Windows 7. Indexer hits you no harder then it would in Windows XP. You guys seriously need to quit blaming the OS or other programs when problems arise. He is not the only one that has suffered from this, I have got a few phone calls from clients that are having serious CPU Usage with ESET 30-40% range consistently. This is on fresh installs of Win7 for now I have switched those to other products until ESET gets it together a little more with Windows 7.


Jidz. If your curious whats eating CPU cycles if anything do Ctrl+alt+del click start task manger then go to view on the top select "Select Columns" and click CPU then apply it will give you what the time is used for the CPU for every process. it might help.


Edit.
Post edited to add more text and fixed typo's.

Last edited by Fajo : November 12th, 2009 at 12:28 PM.
  #8  
Old November 15th, 2009, 11:45 AM
jidz jidz is offline
Infrequent Poster
 
Join Date: Sep 2009
Posts: 10
Default Re: SmartSecurity v4 + Windows 7

i will try to post a video explaning how bad it is, maybe eset will understand what its all about.
 

Wilders Security Forums > Official ESET Support Forum > ESET Home Users Products Forum > ESET Smart Security « Previous Thread | Next Thread »

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Settings
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 01:00 PM.


Powered by vBulletin® Copyright ©2000 - 2013, Jelsoft Enterprises Ltd.
Copyright ©2002 - 2013, Wilders Security Forums