Why is 3.0.684 suddenly hanging after this mornings update

[Vocalpoint]

Morning,

I am running ESET AV 3.0.684 on a Vista Business 32 SP2 box...

I have been running for about 30 minutes this morning and after the latest virus signature update 4551 (and a restart for two Windows Updates) - the bloody eset service is grabbing 25% CPU just about everytime I start something or try to open an app.

This box has been running perfectly for months and so has ESET....

Just wondering if anyone else is seeing anything....

Cheers!

VP

[WayneP]

Hello Vocalpoint,

I have not heard of any others having the same issues with recent updates. I would recommend reinstalling the software to see if the problem persists. The update may have been corrupted during download and could cause this type of issue.

[ccomputertek]

Originally Posted by Vocalpoint

Morning,

I am running ESET AV 3.0.684 on a Vista Business 32 SP2 box...

I have been running for about 30 minutes this morning and after the latest virus signature update 4551 (and a restart for two Windows Updates) - the bloody eset service is grabbing 25% CPU just about everytime I start something or try to open an app.

This box has been running perfectly for months and so has ESET....

Just wondering if anyone else is seeing anything....

Cheers!

VP

wait till next update, I allways try to clean the update cache before a new update of NOD32.If the next update still does this, post back your results and then i'll tell you how to reset the update files and download a fresh batch, to see if it was a corrupt download that causes this for you.

[Vocalpoint]

Originally Posted by ccomputertek

wait till next update, I allways try to clean the update cache before a new update of NOD32.If the next update still does this, post back your results and then i'll tell you how to reset the update files and download a fresh batch, to see if it was a corrupt download that causes this for you.

This thing is driving me crazy. Any chance you can tell me how to reset? I am ready to ditch the cache now and retry it before I uninstall.

EDIT: I dumped the cache and hit update...a few files came down and so far...no freezing...will keep an eye on things....

[cssoz]

Originally Posted by Vocalpoint

Morning,

I am running ESET AV 3.0.684 on a Vista Business 32 SP2 box...

I have been running for about 30 minutes this morning and after the latest virus signature update 4551 (and a restart for two Windows Updates) - the bloody eset service is grabbing 25% CPU just about everytime I start something or try to open an app.

This box has been running perfectly for months and so has ESET....

Just wondering if anyone else is seeing anything....

Cheers!

VP

uninstall your current version and install the latest build of v3.0

change log is here http://www.wilderssecurity.com/showthread.php?t=253115

[agoretsky]

Hello,

What were the two Windows Updates that rebooted your computer to install?

Regards,

Aryeh Goretsky

[Vocalpoint]

Originally Posted by cssoz

uninstall your current version and install the latest build of v3.0

change log is here http://www.wilderssecurity.com/showthread.php?t=253115

No can do - this version is not supported via my company's Juniper/Network Connect VPN software or I would be running it straight away. I have been hounding the powers that be relentlessly and still no joy...

I did receive updates that this version may finally be compliant but I need to test that....

Update on my issues - as soon as I completely uninstalled 3.0.684 and reinstalled - so far so good.

Re: Windows Updates - sorry - I don;t have the names but they are the same ones that were released this week to the masses.

Cheers!

VP

[agoretsky]

Hello,

Could it have been the Platform Update for Microsoft Windows Vista that was installed?

Regards,

Aryeh Goretsky

[Vocalpoint]

Originally Posted by agoretsky

Hello,

Could it have been the Platform Update for Microsoft Windows Vista that was installed?

Regards,

Aryeh Goretsky

Most certainly. Is there an issue with this update. It was a critical/essential so - Windows Update went for it as usual.

Update when you can.

Cheers!

VP

[agoretsky]

Hello,

I am not aware of any outstanding issues, however, from looking at Microsoft's web site, it appears this rather large update from Microsoft makes several low-level changes to Windows Vista's behavior and I cannot help but wonder if the resource utilization issue you noticed is simply the result of increased overhead from on-access scanning while the operating system was being patched.

Regards,

Aryeh Goretsky