How can I stop Returnil & Reinstall

[pdevang]

I have successfully installed Returnil and used for couple of days. Yesterday suddenly computer shows the message RVSGUI.exe not found. RVS system stuck up in an active mode on 09/02/2010. I have tried procedure "System Safe is "stuck" in active mode (GUI may not be available due to damage caused by manual or third party uninstall attempts)" but failed mainly because,

1. I could not find “C:\Returnil\ RVSYSTEM.DAT” .

2. when I tried to install Windows Installer Clean Up Utility I received two error messages -(i) wscript.exe entry point not found and (ii) windows script host error code 8007007F "The specified procedure could not found"

I can not uninstall or reinstall Returnil. Please help me and suggest what shall I do because system is stuck up at 09/02/2010.

Thanks in advance for your kind help and suggestions.

[Coldmoon]

Hello pdevang and welcome to the forums

1. I could not find “C:\Returnil\ RVSYSTEM.DAT” .

Activate the option to show hidden files and folders in Windows Explorer

2. when I tried to install Windows Installer Clean Up Utility I received two error messages -(i) wscript.exe entry point not found and (ii) windows script host error code 8007007F "The specified procedure could not found"

Please try these and let me know if the information helps:

http://www.howtofixcomputers.com/for...ils-66866.html

http://www.winhelponline.com/article...p-Utility.html

Mike

[pdevang]

Thanks for your reply.

I tried all your advise. I deleted RVSYSTEM.DAT file and removed “Returnil Virtual System 2010” from “Windows Install Clean Up” utility. I tried to install rvs-home-lux twice , then installation could not be completed and below msgs are received "Returnil Vertual System2010 set up wizard ended prematurely because of an error your system has not been modified. To install this program at a later time run set up wizard again"

&

"A prior uninstallation of a Returnil product did not complete properly. Please complete the uninstallation of this software and restarts your computer before installing."

What shall I do now?

[Coldmoon]

Expect the first install to fail as the installer will be fixing the previous damage. Tray the install again and let me know the results.

Mike

[pdevang]

Expect the first install to fail as the installer will be fixing the previous damage. Tray the install again and let me know the results.

Ultimately I have successfully uninstall Returnil from my system. Now my system accepts updates and changes. Is it advisable to reinstall Returnil ?
Need your opinion.

[Coldmoon]

Hi pdevang,
From the discussion so far, I want to make sure you are completely aware of what RVS is and does:

RVS is a combination solution that combines Instant System Recovery (AKA: Boot-to-restore or System Level Virtualization) with antimalware (Virus Guard) and anti-executable (Main screen > Virus Guard > Additional protection options while using System Safe).

So what does this all do?

The System Safe feature is the Instant System Recovery virtualization that clones your real system partition (usually the C:\ drive) and prevents changes (malicious, unwise, and potentially unwanted) from being made to the real system. In other words, RVS System Safe presents Windows with a fantasy world where anything can happen, and like a dream, is gone at computer restart; leaving your computer clean. This feature can be used in two ways:

1. On demand: Some users will leave the feature off and activate it when they are engaged in risky behavior (surfing the dark side of the internet, malware research, opening a website you are not certain of, etc). In this mode, it is called Session Lock where the virtualization is on only until the computer is restarted. To enable it, you do not have to restart so it functions as a "panic button" in a way.

2. Always on: This is the most secure, but the user needs to make some adjustments in how they use their computer and save files and data. With all changes to the system partition being lost at restart of the computer, it is true that work, files, pictures, etc saved in areas like Documents, Pictures, Downloads, etc would not persist following said restart. For this reason, it is recommended to change your other program settings to save their output and data on a non-system drive or partition. So what is a non-system drive or partition?

EX's:
A. Data Drive D:\
B. USB drive E:\
C. Optical CD/DVD+_R drive F:\
D. External drive or IEEE drive G:\
E. RVS Virtual Drive Z:\

RVS provides a convenience feature called the Virtual Drive (Tools > Virtual Drive) for those who do not have access to a non-system drive (has only a C:\ drive) without the need to partition your hard drive. It creates a large, empty file with special properties that makes Windows believe it is an actual drive. When opened (mounted), you can use it like another drive and files saved within it will remain following a restart of your computer with System Safe activated.

ISR alone however can only do three things by itself:

1. Drop all changes
2. Save some changes
3. Save all changes

This means that malware, though completely removed from your computer at restart, can work as expected while in the virtual system. This is why we have combined the Virus Guard and anti-execute functions to ensure that the user can both block malicious content and get a warning of its presence so they can restart their computer and keep the time the malware was present to an absolute minimum. With just an Antivirus and/or other anti-what-have-you scanner, there is a good chance that malicious content would not be detected (scanners have at best a 30% to 50% average detection rate at any given time) and as a result can persist for days, weeks, and even years before it is discovered and eliminated from your computer with the obvious consequences to personal information or other issues. (Ref: Rustock C, Induc A, conficker/downadup).

With RVS System Safe active, and even if the Virus Guard does not detect it, malware can only persist until the computer is restarted. This means that detection is akin to the canary in a coal mine and is much less important than ensuring your computer is clean.

The System Safe virtualization needs to be turned off from time to time to allow:

1. Microsoft Updates
2. Hard disk defragmentation - This only needs to be done once when using RVS System Safe as the virtualization enforces and maintains the defragmented state of the real system. So anything you do has no effect on the long term performance of your computer
3. File backups and computer images
4. Installation and uninstallation of programs

To deactivate System Safe (will be as though RVS is not installed as far as what happens on your computer):

1. Open the RVS program
2. On the main screen, in the System Safe section, make sure that the link displays "Disable when I start Windows". If the link shows as "Enable...", simply click the link to change it to "Disable..."
3. Restart your computer

Once you restart, the RVS shield symbol in the toolbar and tray icon will be green rather than red.

Whether to use RVS is entirely up to you and should be dependent on your overall security strategy. I suggest doing a little more research into how RVS would fit within a targeted AND efficient strategy, what additional security solutions you think will maximize your goal (if applicable), and most importantly, how your chosen solutions will (or will not) work together.

Give the next build (should be available this week) an evaluation with the above in mind and take your "build up" slowly to review the changes and how your computer performs. To avoid any installation issues, try installing RVS first, test for performance, and then install additional security according to your strategy (no need to over do it here).

Mike