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Old September 13th, 2009, 10:08 AM
hawk50 hawk50 is offline
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Default Prevx problem scanning with Returnil enabled.

Hi, Coldmoon.
After you cleared up the auto defragg crash i experienced, i am back using Returnil 2010 on my vista 64 bit System.
I just started using Prevx 3.0.4.183. and everything was fine. All of a sudden my system froze and i received a warning that Prevx was trying to scan, not enough memory. It tried to give me another warning as it was shutting down. I could not see what it said. After rebooting my system windows security warning told me that Prevx was not showing any info. I rebooted again and everything was happy. I un-clicked Prevx auto scanning at a specific time and left scan on boot-up. I am also enabling Returnil manually as needed. I am not sure if anyone else has experienced this problem? I think both programs are keeper for me, if i survive the learning curve.
I asked Prevx the same question also.
Thank You In Advance, your Tech Support has been out standing.
  #2  
Old September 14th, 2009, 05:02 AM
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Coldmoon Coldmoon is offline
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Default Re: Prevx problem scanning with Returnil enabled.

Hi,
We will take a look at the new PrevX as soon as possible to test what is happening.

Mike
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  #3  
Old September 14th, 2009, 07:12 AM
hawk50 hawk50 is offline
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Default Re: Prevx problem scanning with Returnil enabled.

Thanks Coldmoon.
It has only happened once so far.
 

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