Windows XP does not see an external disk

[Robin A.]

When I activate Returnil (session lock) and then turn on an external USB disk, the disk does not appear in Windows Explorer, and so it can´t be used.

To use the disk with Returnil active, I have to turn on the disk before activating Returnil.

Is this the expected behavoir?

[Coldmoon]

Hi Robin A.,
Welcome to the forums

Yes, it is expected as it provides protection against infection or exploit from unauthorized USB devices while RVS protection is on.

Mike

Edit: This has been determined to be not expected and the team is investigating the issue

[wrongway67]

when I activate "Session Lock" and then I turn on my usb external drives, they appear in Windows Explorer and I can use them

[Coldmoon]

Hi wrongway67,
I made a mistake in assuming that discussions of this had progressed to being included in the release. It was not and I apologize for any confusion this may have caused.

@Robin A.:

Can you describe your system and when this happens in greater detail?

Thanks
Mike

[Robin A.]

Sorry, the situation described happened yesterday, but today I can´t reproduce it. Thanks.

[Coldmoon]

Ok - keep an eye out for the next time it happens (if it happens) to see if there is anything trying to block USB access (firewall/HIP maybe?).

Mike