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As of August 15, 2009: Please be aware that the Acronis Forum sections have closed. No new threads or replies may be made in these sections. See this announcement for more information.
 
 
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  #1  
Old July 27th, 2009, 11:44 AM
pdigiacinto pdigiacinto is offline
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Join Date: May 2006
Posts: 6
Default Acronis Backup Server Management

I received this error when trying to setup my Administrator profiles, Setup user profiles, accounts, etc in the Acronis backup Server management Console. It will not let me to allow access to do actually do anything. I cannot even give access to setup the any profiles. My network account has local and domain admin rights. Does someone know how to resolve this?

Iam running the Acronis TI Echo Management Console, build 8353

See Error Msg below:

E002D0014: You do not have enough permissions to manage Acronis Backup Server. If you want to be able to manage it, add user profile with administrator rights in the Acronis Backup Server.

Please contact Acronis support team for information on how to resolve this issue.
To provide our support team with complete description of the issue, click Details, and then click the icon above the description in the open field. It will copy the issue's details to the Clipboard.

thanks..
  #2  
Old July 31st, 2009, 03:56 AM
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Acronis Support Acronis Support is offline
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Join Date: Apr 2004
Posts: 25,885
Default Re: Acronis Backup Server Management

Hello pdigiacinto,

Thank you for using Acronis Products

What is your operating system? Acronis True Image Server creates a group in Active Directory called AcronisBackupServerUsers. In order to solve the issue make sure that you are a member of this group.

Best regards,
--
Dmitry Nikolaev
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