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  #1  
Old June 19th, 2009, 08:58 PM
tonios tonios is offline
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Join Date: Jun 2009
Posts: 1
Default Windows live messenger 20009 issue

Hey all
I'm getting problems with Windows live messenger 2009. It's impossible to share files and open or receive camera. I guess it due to eset smarty security.
Thanks
Help please
  #2  
Old June 19th, 2009, 09:15 PM
BFG BFG is offline
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Join Date: Oct 2004
Location: San Diego
Posts: 482
Default Re: Windows live messenger 20009 issue

Hello tonios,

You might want to open a case with support. http://www.eset.eu/support/form

If you include link to this thread and the log from a SysInspector scan,

http://kb.eset.com/esetkb/index?page...nt&id=SOLN2219

it will speed things along.

BFG
  #3  
Old June 22nd, 2009, 12:36 AM
xMarkx's Avatar
xMarkx xMarkx is offline
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Posts: 447
Default Re: Windows live messenger 20009 issue

Hello,

I'm not sure if this is correct, but in order to share files in Windows Live Messenger 2009, don't you need to have selected an antivirus scanner on your computer in one of the setup options somewhere? Is is possible to do this with EAV/ESS? When browsing to the ESET folder, would you select ekrn.exe since that's the scanning engine process?

Regards,

Mark.
__________________
ESET NOD32 Antivirus v6
  #4  
Old June 22nd, 2009, 12:30 PM
WayneP's Avatar
WayneP WayneP is offline
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Join Date: Apr 2009
Posts: 339
Default Re: Windows live messenger 20009 issue

Hello tonios,

You may want to try adjusting your firewall to see if this may fix the issue. Please see the Knowledgebase article below on how to do that.

http://kb.eset.com/esetkb/index?page...nt&id=SOLN2141
 

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