ATI 2009 restore is horribly slow

[rabident]

I'm trying to manage images for a separate applications drive. I store the image for the application drive in a folder on my boot drive. I boot Vista, pick the image of the app I want to use, and tell ATI to restore the image to the app drive.

It takes 3 - 4 minutes to make the backup, but 40 minutes to restore it. If anything, restores should be faster.

Application drive is a 14GB Acard 9010 sata ram-disk. Boot disk & image store is a WD Velociraptor. I'm on Vista64 with x58 chipset. RAID, ACHI, and JMicron controllers are diabled. Both drives are on Intel ICH10 sata controllers.

The problem seems to be in "restore partition". 99% of the time is spent there. The 2nd step, restoring the data is quick. I've done both sector level and 'just the data' images. It doesn't seem to matter.

[bodgy]

Is this from within Windows or from the Rescue CD?

The rescue environment uses Linux, and might not have the correct drivers for your external drive.

Colin

[shieber]

It's common for ATI to take much longer to restore than to backup, sometimes terribly so. Generally, it's a matter of the linux restore environment and the quality of the linux hardware drivers.

If you make a BartPE disk, you can probably get around this prob and it would prob be a faster workaround than getting Acronis to send you a new iso to make a new boot disk with diff hardware drivers better matched to your machine.

[lesterf1020]

Are these incremental backups? Incremental backups are quick to make but since they need all the other backups to restore they take a bit longer to restore.

[rabident]

This is within Windows (Vista).

TechReport tested my source drive's average read at ~110MB/s with 7.1ms access time. They tested the desitnation drive average write speed ~ 140MB/s with 0.1ms access time. Restoring a 14GB drive with 7GB of data on it should go pretty quick on that hardware.

It appears I'm having a hardware / OS compatibility problem with the disk I'm writing to. The drive freezes during writes for 5 - 20 seconds. It happens with HD Tach Pro write test as well, so I don't think it's Acronis at this point... unless the drivers Acronis installed are somehow causing the issue.

The drive works fine in XP, so I don't think it's necessarily the hardware either. I need to try Acronis on XP to see if I can isolate the problem.

[bodgy]

Vista 32 or 64 bit?

Single/Dual/Quad core machine Intel or AMD?

Vista 64 bit is known to cause flakiness with a variety of software.

Colin

[jmk94903]

Originally Posted by bodgy

Vista 32 or 64 bit?

Single/Dual/Quad core machine Intel or AMD?

Vista 64 bit is known to cause flakiness with a variety of software.

Colin

He said it's Vista 64, and that looks like the problem - or at least the Vista 64 interface with this SSD.

I don't think True Image 2009 has anything to do with the problem, for once.

[rabident]

Yep... and Intel x58 chipset means a Core i7 cpu, btw.

I got a firmware update for my drive from the manufactuerer and now everything is fine.

14GB sector level restore of the drive takes less than 2 min.

[jmk94903]

Originally Posted by rabident

Yep... and Intel x58 chipset means a Core i7 cpu, btw.

I got a firmware update for my drive from the manufactuerer and now everything is fine.

14GB sector level restore of the drive takes less than 2 min.

Thank you for posting the solution for all of us to read. We'll rpobably see more such problems as Core i7 machines become more and more common.