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As of August 15, 2009: Please be aware that the Acronis Forum sections have closed. No new threads or replies may be made in these sections. See this announcement for more information.
 
 
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  #1  
Old May 10th, 2009, 01:42 PM
peterafonin peterafonin is offline
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Join Date: Jun 2007
Posts: 23
Default TrueImage 2009 hangs at startup

Hello,

I'm running TrueImage 2009 (the latest version) on Vista Ultimate 32 bit.

As soon as I start Acronis (or run it on schedule), it hangs and freezes the whole system. I have to restart my PC manually.

This doesn't always happen, but about 90% of the time.

What could be causing this?

Thank you.
  #2  
Old May 12th, 2009, 06:23 AM
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Acronis Support Acronis Support is offline
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Join Date: Apr 2004
Posts: 25,885
Default Re: TrueImage 2009 hangs at startup

Hello peterafonin,

Thank you for using Acronis True Image

To resolve the issue please install two file:

1) Please download and install Acronis Scheduler, which is a special utility to update the scheduler service, the link is available here. Reboot the computer, re-create the task.

2) I have sent a file to you via PM, please install it and see if the issue remains.

Thank you.

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Oleg Lee
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