Pc wont remove Eset, help

[jentepusen]

When I try tu uninstall eset, this comes up:

A network error occurred while attempting to read from the file:
c:\windows\installer\eav_nt32_enu.msi

What do I do?

[funkydude]

Weird, try disconnecting any networks?

[jentepusen]

Now something else has happened.

I came home (the computer was on) and all the sudden I heard it turn it self of... I think There was some updates that did it....

Anyway...

I have tryed downloading Revo uninnstaller, but I got the same thing up.

Now after the "re-start" I cant find Eset on the list of programs that I can remove,,, But if I go in the start menu, I find it and It is operative(I can open this program) (excuse my english im Norwegian).

But when I try remove it with the uninstall button that lyes with it, I get a message that I can not uninnstall because it is not innstalled? WHAT?

I am not good at these type of things on the computer... I dont know what to do...

The reason I wanted to remove Eset was because my x-boyfriend innstalled it and suddenly now I had to update with password I have never gotten. So I have gone months without updatet protection. (But now I have scanned with AVG)

I installed AVG (because I have used this before)....

[philby]

Are you using Vista?

If so, you could reboot to safe mode (without networking) and try start > all programs > eset

and uninstall from there.

If this isn't possible, you could try downloading and installing the same version and then uninstalling as per the link below.

Incidentally, next time I would completely remove an AV before installing another.

http://www.wilderssecurity.com/showt...full+uninstall

philby

(Re. the instructions in link and cleaning the registry - I would remove the Eset entries under Local machine > Software AND Current User > Software)

[jentepusen]

Originally Posted by philby

Are you using Vista?

If so, you could reboot to safe mode (without networking) and try start > all programs > eset

and uninstall from there.

If this isn't possible, you could try downloading and installing the same version and then uninstalling as per the link below.

Incidentally, next time I would completely remove an AV before installing another.

http://www.wilderssecurity.com/showt...full+uninstall

philby

(Re. the instructions in link and cleaning the registry - I would remove the Eset entries under Local machine > Software AND Current User > Software)

Not vista but XP-home editon

[funkydude]

Originally Posted by jentepusen

Not vista but XP-home editon

Could you try following the same steps anyway?

[ronjor]

Manually uninstalling ESET Smart Security or ESET NOD32 Antivirus 3.0

[jentepusen]

Originally Posted by ronjor

Manually uninstalling ESET Smart Security or ESET NOD32 Antivirus 3.0

How do I do this?