Can't install

I can download the program fine, but went I try to run it the windows installer for the print shop 20 runs. ANy suggestions?

[javacool]

quoting: pbkey link=board=34;threadid=21981;start=0#msg131651 date=1076880035]
I can download the program fine, but went I try to run it the windows installer for the print shop 20 runs. ANy suggestions?

Could you please post more details about your system, including:
-The version of Windows.
-Other security software you have running.
-Whether or not you currently have Print Shop installed and can possible uninstall/reinstall it.

Thanks,

-Javacool