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  #1  
Old July 30th, 2008, 10:13 PM
ScreamingEagle ScreamingEagle is offline
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Location: California, USA
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Default SAV CE 10.1 SecureExpertCleaner False Positive?

Symantec AntiVirus Corporate Edition 10.1 just started preventing installing SpywareBlaster 4.1. It reports the risk as SecureExpertCleaner (publisher NewBonn, Inc.) and denies access to spywareblastersetup41.tmp in the user's temp folder. Just to be sure that the setup file has not been compromised, I redownloaded the setup files from www.javacoolsoftware.com/sbdownload.html and picked the download from Major Geeks. SAV CE still blocks this fresh download.
  #2  
Old July 30th, 2008, 10:40 PM
javacool javacool is offline
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Default Re: SAV CE 10.1 SecureExpertCleaner False Positive?

Quote:
Originally Posted by ScreamingEagle
Symantec AntiVirus Corporate Edition 10.1 just started preventing installing SpywareBlaster 4.1. It reports the risk as SecureExpertCleaner (publisher NewBonn, Inc.) and denies access to spywareblastersetup41.tmp in the user's temp folder. Just to be sure that the setup file has not been compromised, I redownloaded the setup files from www.javacoolsoftware.com/sbdownload.html and picked the download from Major Geeks. SAV CE still blocks this fresh download.

Hi,

Yep - looks like a false positive. Could anyone with SAV CE please report this to Symantec?

Best regards and thanks,

-Javacool
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  #3  
Old July 30th, 2008, 11:02 PM
ScreamingEagle ScreamingEagle is offline
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Default Re: SAV CE 10.1 SecureExpertCleaner False Positive?

I submitted a case to MySymantec. (I have not had very good luck with this online support system and usually have to call them if I want any real help.) I'll let you know any progress.
 

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