help diagnose the problem.

[sach1000rt]

i have 2 hard disks on my motherboard which has 4 ports for hard disks.
my pc is freezing for sometime ie it works normally but sometimes it starts to freeze. in event viewer im getting this.


atapi - eventid - 15
The device, \Device\Ide\IdePort1, is not ready for access yet.

then
disk - eventid - 11
The driver detected a controller error on \Device\Harddisk0\D.

can anyone help please i posted it before but got no answers.so please..

[Hairy Coo]

The first error seems to be with your CD/DVD Burner,try updating the firmware for a start.

The second controller error-update your mobo drivers.
Also run a health check on the drives in case they may be starting to fail

[sach1000rt]

updating firmware means updating bios is that right?
The second controller error-update your mobo drivers.
can you tell me how to update mobo drivers?

i ran chkdsk which found no errors and i ran seatools test from seagate in which both hard disk passed SMART test but it showed old one failed in long test.
can u recommend me some good testing tools?

i also get some error in event viewer like this

event id - 7
The device, \Device\Harddisk0\D, has a bad block.

but both hard disk work perfect all the time and suddenly old drive
seems inaccesseble. when i restart pc everything works normal again.

[sach1000rt]

ok sorry mobo means motherboard ill try that.

[lodore]

Hey sach1000rt,
i would strongly reccomend backing up all the data on your first hard drive ASAP!
i had those type of errors just before the hard drive in my 6 year old computer went.
what motherboard make and model do you have?
i should be able to help you locate the drivers for it with that information.

[sach1000rt]

intel d102ggc2

[lodore]

Originally Posted by sach1000rt

intel d102ggc2

link try that
i wouldnt reccomend updating the bios but update the drivers.

[sach1000rt]

i wouldnt reccomend updating the bios but update the drivers.

thank you for help. but the problem is i have visited that page but
they dont have the controller drivers all they have are related ATI Radeon* Xpress 200 card drivers which are not usefull to me as i have another card(nvidea)which i use.
do you know how to update controller drivers?
or do they embedd these drivers with some other driver installation files like realtek audio driver?

[lodore]

Originally Posted by sach1000rt

i wouldnt reccomend updating the bios but update the drivers.

thank you for help. but the problem is i have visited that page but
they dont have the controller drivers all they have are related ATI Radeon* Xpress 200 card drivers which are not usefull to me as i have another card(nvidea)which i use.
do you know how to update controller drivers?
or do they embedd these drivers with some other driver installation files like realtek audio driver?

Hello sach1000rt,
download 5.Chipset: ATI Radeon* Xpress 200
look here
look under Universal Connectivity
as you can see the chipset also provides the raid and sata controller.

[sach1000rt]

thank you lodore,
ill see what happens.