ATI ECHO Disk Image to Network Fails

[darryl02]

When trying to use the Recovery Media to create a Disk Image to my Shared drive on a Win2003 Server I get multiple tib files.

ex. MyImage1.tib
MyImage2.tib
MyImage3.tib .......

These files are small ~50-150kb and eventually backup fails! Image is about 6Gb.

Any Ideas?

I did this no problem with ATI 9.2... Different Machine though.

Thanks

[NumLock]

- Try to log into windows and try to do a hot backup onto the same shared network folder.
- OR try to copy a large file if it succeeds.
- check cables
- check if the Achive Splitting options if it isn't set to Automatic.

[Acronis Support]

Hello darryl02,

Thank you for choosing Acronis Corporate Disk Backup Software.

We are sorry for delayed response.

Please make sure you use the latest build of the respective version of Acronis True Image. To get access to updates you should first register your software. Don't forget to recreate Acronis Bootable Rescue Media after updating.

If the latest build doesn't solve the problem, please collect some information to let us investigate it thoroughly:

Please collect the application log of the operation:
- run the program;
- reproduce the issue;
- select Show log on the toolbar or from the Tools menu;
- select the corresponding log;
- click "Save the log entry to file" (the diskette icon).

Please clarify, does the problem appear when saving the archive to a local drive? If not, please create any archive on a local drive, copy it to the shared drive and try validating it using Acronis Bootable Rescue Media. Does it validate successfully?

Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will do our best to investigate the problem and provide you with a solution.

Thank you.
--
Marat Setdikov