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#1
February 5th, 2004, 08:50 PM
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Help with Popnav
I hope you all can help me. I have a problem with Popnav.com attaching itself to my computer somewhere and it pops up when I try to go into my email (Outlook) and it trys to replace my webpage. Usually I can perform a search, find the files and delete them then open my email, but that's not even working now. It pops up whenever it wants to. I would love to be able to sue these people (Popnav). I've followed the instructions provided and I ran Spybot S&D. Please see the Hijack This log provided below. Can someone please help me? BTW, I'm not REAL computer literate.
Thanks, Jimmy Hedgepath Logfile of HijackThis v1.97.7 Scan saved at 7:39:23 PM, on 2/5/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\hkcmd.exe C:\WINDOWS\BCMSMMSG.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\Program Files\2Wire\Gateway\2PortalMon.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\WINDOWS\SYSTEM32\spoolsvv.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\DOCUME~1\JIMMYH~1\LOCALS~1\Temp\bundle.exe C:\WINDOWS\System32\iefeatures.exe C:\WINDOWS\System32\ctfmon.exe C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe C:\WINDOWS\wanmpsvc.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe C:\Program Files\Messenger\msmsgs.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe c:\PROGRA~1\mcafee.com\mps\mscifapp.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\Jimmy Hedgepath\My Documents\Hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bellsouth.net R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BellSouth R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - (no file) O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000240} - C:\Program Files\ClearSearch\IE_ClrSch.DLL (file missing) O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - (no file) O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing) O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe O4 - HKLM\..\Run: [MPSExe] C:\Program Files\McAfee.com\MPS\mscifapp.exe /embedding O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [spoolsvv] C:\WINDOWS\SYSTEM32\spoolsvv.exe -invisible O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe O4 - HKLM\..\Run: [BHOUBFLSY] C:\WINDOWS\BHOUBFLSY.exe O4 - HKLM\..\Run: [SAHBundle] C:\DOCUME~1\JIMMYH~1\LOCALS~1\Temp\bundle.exe O4 - HKLM\..\Run: [MSVersion] C:\WINDOWS\System32\internetfeatures.exe O4 - HKLM\..\Run: [iefeatures] C:\WINDOWS\System32\iefeatures.exe O4 - HKLM\..\Run: [DKXF] C:\WINDOWS\DKXF.exe O4 - HKLM\..\Run: [McRegWiz] c:\PROGRA~1\mcafee.com\agent\mcregwiz.exe /autorun O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe" O4 - Startup: NaturalColorLoad.lnk = ? O4 - Startup: Virtual Bouncer.lnk = C:\Program Files\VBouncer\VirtualBouncer.exe O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: NaturalColorLoad.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: Research (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O14 - IERESET.INF: START_PAGE_URL=http://www.bellsouth.net O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1075907130484 O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.ipswitch.com/_installs/wsftp_le/setup.exe O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/VisitorChat/TLIEFlash.CAB O16 - DPF: {BB0578ED-E672-4697-9663-EC5A0460B949} (SomaticCAB.Setup) - http://downloads.searchcentrix.com/install/weblz.CAB O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {DC765522-D5BE-49C9-AF5F-8C715A44BA28} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v9.5/ticker.cab O16 - DPF: {E87EA803-2DBB-DE1A-511B-E2A48A8B86A0} (DownloadUL Class) - http://public.searchbarcash.com/cab/023/phpwgjpp.cab
__________________
Jimmy |
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#2
February 6th, 2004, 02:29 AM
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Re:Help with Popnav
Hi Hedge7,
Welcome at Wilders.  Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked: R3 - URLSearchHook: (no name) - {D6DFF6D8-B94B-4720-B730-1C38C7065C3B} - (no file) O2 - BHO: Clear Search - {00000000-0000-0000-0000-000000000240} - C:\Program Files\ClearSearch\IE_ClrSch.DLL (file missing) O2 - BHO: (no name) - {00000EF1-0786-4633-87C6-1AA7A44296DA} - (no file) O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL (file missing) O4 - HKLM\..\Run: [spoolsvv] C:\WINDOWS\SYSTEM32\spoolsvv.exe -invisible O4 - HKLM\..\Run: [BHOUBFLSY] C:\WINDOWS\BHOUBFLSY.exe O4 - HKLM\..\Run: [SAHBundle] C:\DOCUME~1\JIMMYH~1\LOCALS~1\Temp\bundle.exe O4 - HKLM\..\Run: [MSVersion] C:\WINDOWS\System32\internetfeatures.exe O4 - HKLM\..\Run: [iefeatures] C:\WINDOWS\System32\iefeatures.exe O4 - HKLM\..\Run: [DKXF] C:\WINDOWS\DKXF.exe O4 - Startup: Virtual Bouncer.lnk = C:\Program Files\VBouncer\VirtualBouncer.exe O16 - DPF: {BB0578ED-E672-4697-9663-EC5A0460B949} (SomaticCAB.Setup) - http://downloads.searchcentrix.com/install/weblz.CAB O16 - DPF: {E87EA803-2DBB-DE1A-511B-E2A48A8B86A0} (DownloadUL Class) - http://public.searchbarcash.com/cab/023/phpwgjpp.cab Then reboot and delete: C:\WINDOWS\SYSTEM32\spoolsvv.exe C:\DOCUMENTS AND SETTINGS\[owner]\LOCAL SETTINGS\Temp\bundle.exe C:\WINDOWS\System32\internetfeatures.exe C:\WINDOWS\System32\iefeatures.exe C:\Program Files\VBouncer <= entire folder The Local Settings folder is hidden by default. To "unhide" hidden files and folders: Launch My Computer from the Desktop Icon. Select View, Details. Select the Folders button. Select Tools, Folder Options. Then select the View Tab. Select the Show hidden files and folders radio button is selected and that the Hide file extensions for known file types check box is unchecked. Once this is done, select Apply and then Like Current Folder (located near the top of the Folder Options box). Then select OK. Since you already ran Spybot S&D, some files may already be gone, so don't worry if you can't find some of them. Just move on to the next. Regards, Pieter
__________________
Regards, Pieter Itīs nice to be important, but itīs more important to be nice. It's human to make mistakes. It's even more so to blame the computer for it. |
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#3
February 6th, 2004, 09:21 AM
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Re:Help with Popnav
Okay, I've probably hosed things up, but when I got up this morning I had three new icons on my desktop that I didn't put there and Popnav is still there. It didn't show up in the last log that I ran, but it's there again. I followed all the procedures that Pieter told me with the exception of what he said after the reboot. I did that and none of the files he named showed up. I ran Spybot S&D again which only had one problem. I fixed that and ran another Hijackthis log. It's below. Can someone please take a look at it and let me know what to do from here? Thanks so much.
Jimmy Logfile of HijackThis v1.97.7 Scan saved at 8:15:01 AM, on 2/6/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\WINDOWS\wanmpsvc.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\WINDOWS\Explorer.EXE C:\WINDOWS\System32\hkcmd.exe C:\WINDOWS\BCMSMMSG.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\Program Files\2Wire\Gateway\2PortalMon.exe C:\Program Files\McAfee.com\MPS\mscifapp.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\WINDOWS\System32\ctfmon.exe C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe C:\Program Files\Messenger\msmsgs.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe C:\Documents and Settings\Jimmy Hedgepath\My Documents\Hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://popnav.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bellsouth.net R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BellSouth R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe O4 - HKLM\..\Run: [MPSExe] C:\Program Files\McAfee.com\MPS\mscifapp.exe /embedding O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe" O4 - Startup: NaturalColorLoad.lnk = ? O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: NaturalColorLoad.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: Research (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O14 - IERESET.INF: START_PAGE_URL=http://www.bellsouth.net O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1075907130484 O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.ipswitch.com/_installs/wsftp_le/setup.exe O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/VisitorChat/TLIEFlash.CAB O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {DC765522-D5BE-49C9-AF5F-8C715A44BA28} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v9.5/ticker.cab
__________________
Jimmy |
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#4
February 6th, 2004, 09:39 AM
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Re:Help with Popnav
Hi hedge7,
Looking at your log and your running processes, all you have to do is change your Startpage.  Regards, Pieter
__________________
Regards, Pieter Itīs nice to be important, but itīs more important to be nice. It's human to make mistakes. It's even more so to blame the computer for it. |
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#6
February 6th, 2004, 09:54 AM
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Re:Help with Popnav
Hi hedge7,
There are no stupid questions in my book. It would have been stupid if you had not dared to ask. In IE click Tools > Internet Options > on the General Tab you can change your Startpage there. Click Apply after you are done and OK. Regards, Pieter
__________________
Regards, Pieter Itīs nice to be important, but itīs more important to be nice. It's human to make mistakes. It's even more so to blame the computer for it. |
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#7
February 6th, 2004, 10:38 AM
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Re:Help with Popnav
Okay, thanks very much Pieter. I never was able to get to these that you said to delete:
C:\WINDOWS\SYSTEM32\spoolsvv.exe C:\DOCUMENTS AND SETTINGS\[owner]\LOCAL SETTINGS\Temp\bundle.exe C:\WINDOWS\System32\internetfeatures.exe C:\WINDOWS\System32\iefeatures.exe C:\Program Files\VBouncer <= entire folder The computer won't let me delete the "spoolsvv.exe" file. And the VBouncer file... I should delete that too?
__________________
Jimmy |
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#8
February 6th, 2004, 10:41 AM
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Re:Help with Popnav
Hi Hedge7,
Those were the ones that are present and would not go, right? Please boot into safe mode and delete them there. spoolsvv.exe is the shopnav hijacker and Virtual Bouncer is real nasty malware, so you really should not leave them on you HD. Regards, Pieter
__________________
Regards, Pieter Itīs nice to be important, but itīs more important to be nice. It's human to make mistakes. It's even more so to blame the computer for it. |
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#9
February 6th, 2004, 11:50 AM
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Re:Help with Popnav
Thank you so much Pieter!! I think I'm clean for now. I've run Spybot S&D and it said I was clean. Would you do me a favor and look at my log one more time to make sure there's nothing else that should go?
Again, Many Thanks, Jimmy Logfile of HijackThis v1.97.7 Scan saved at 10:44:20 AM, on 2/6/2004 Platform: Windows XP SP1 (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.EXE C:\Program Files\Common Files\Dell\EUSW\Support.exe C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Dell\Media Experience\PCMService.exe c:\progra~1\mcafee.com\vso\mcvsescn.exe C:\Program Files\McAfee.com\MPS\mscifapp.exe C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\WINDOWS\System32\hkcmd.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\WINDOWS\BCMSMMSG.exe C:\Program Files\2Wire\Gateway\2PortalMon.exe C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe C:\WINDOWS\System32\ctfmon.exe C:\Program Files\SEC\Natural Color\NaturalColorLoad.exe C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe C:\PROGRA~1\McAfee.com\PERSON~1\MPFSERVICE.exe C:\WINDOWS\wanmpsvc.exe c:\progra~1\mcafee.com\vso\mcvsftsn.exe C:\Program Files\Messenger\msmsgs.exe c:\PROGRA~1\mcafee.com\vso\mcshield.exe C:\Documents and Settings\Jimmy Hedgepath\My Documents\Hijackthis\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/ R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.bellsouth.net R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BellSouth R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [MPSExe] C:\Program Files\McAfee.com\MPS\mscifapp.exe /embedding O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [2wSysTray] C:\Program Files\2Wire\Gateway\2PortalMon.exe O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe" O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl O4 - Startup: NaturalColorLoad.lnk = ? O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: NaturalColorLoad.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE11\EXCEL.EXE/3000 O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: Research (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Related (HKLM) O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O14 - IERESET.INF: START_PAGE_URL=http://www.bellsouth.net O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1075907130484 O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.ipswitch.com/_installs/wsftp_le/setup.exe O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://webchat.dell.com/Media/VisitorChat/TLIEFlash.CAB O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://bin.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {DC765522-D5BE-49C9-AF5F-8C715A44BA28} (MS Investor Ticker) - http://fdl.msn.com/public/investor/v9.5/ticker.cab
__________________
Jimmy |
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#10
February 6th, 2004, 02:29 PM
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Re:Help with Popnav
Looks good, Jimmy.
Nice cleaning job.  Regards, Pieter
__________________
Regards, Pieter Itīs nice to be important, but itīs more important to be nice. It's human to make mistakes. It's even more so to blame the computer for it. |
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