Avira Free not Updating....

[bgfalconboy]

This has been happening for several days now. I don't whats the deal. Their servers way too busy or something?

[dan_maran]

Originally Posted by bgfalconboy

This has been happening for several days now. I don't whats the deal. Their servers way too busy or something?

That would be a good possibility
It is usually like that after a major release.

[ErikAlbert]

Originally Posted by bgfalconboy

This has been happening for several days now. I don't whats the deal. Their servers way too busy or something?

I couldn't even download the latest version of Avira. Maybe the whole world is downloading Avira and that is probably the reason, the server is too busy.

[virtumonde]

The servers are too busy accordind to the moderators on their forum.They suggest later at night during this period,but it's alredy 02:20 in germany,so who knows.They said they've upgraded their free servers ,but probably with this release the nr of users of free version also increased.

[Mele20]

I switched to the free version on Tuesday after too many problems with Premium. I got one update automatically during Germany's sleeping hours. Then last night, during Germany's daytime when I tried a manual "start update" because I could see there were three more VDF's since the one I had, I could not update. It went from server to server (8 of them) for twenty minutes and when I went to abort I got a popup warning not to abort because the update contained extremely important program update. Well, I never got the update.

Today, again during Germany's sleep time, the automatic update went fine but there was no Program update just 4 VDF.

For some strange reason, the free version had checked use a proxy! That was part of the problem when I couldn't get any update. Both times it updated automatically, the update has been a direct connection but when I try to update from "start update" on the GUI, it reverts to using a proxy and I have to go and change it to direct update.

[bgfalconboy]

I was finally able to update last night. It was really slow but it did finally update the new definitions. I hope it won't always be slow like it was last night cuz it usually takes a mere 3 secs to download the file instead of about 2 mins last night.

[Mele20]

It wasn't just VDF but a new engine and a bunch of other files so it would take longer regardless of the state of the servers. I just got it a few minutes ago.

[Nike_P]

i suggest you should contact the Avira support about this issue and let them fix this huge issue for everyone.
I've heard alot of people had this problem.

[computer geek]

Originally Posted by bgfalconboy

I was finally able to update last night. It was really slow but it did finally update the new definitions. I hope it won't always be slow like it was last night cuz it usually takes a mere 3 secs to download the file instead of about 2 mins last night.

Its probably beacause the paid servers had the most attention,

[ErikAlbert]

I finally could download, update and run the new "Avira AntiVir Personal - Free Antivirus v8.1.00.295" on my scanner-free system/data partition.

Scanner report :
-----------------------------------------
Starting master boot sector scan:
Master boot sector HD0
[INFO] No virus was found!
Master boot sector HD1
[INFO] No virus was found!

Start scanning boot sectors:
Boot sector 'C:\'
[INFO] No virus was found!
Boot sector 'D:\'
[INFO] No virus was found!

Starting to scan the registry.
The registry was scanned ( '35' files ).


Starting the file scan:

Begin scan in 'C:\' <System Partition>
C:\pagefile.sys
[WARNING] The file could not be opened!
Begin scan in 'D:\' <Data Partition>
D:\Software5 - To Keep\Prevx1\InstallPREVX102000223.exe
[WARNING] No further files can be extracted from this archive. The archive will be closed


End of the scan: zondag 20 april 2008 12:36
Used time: 15:43 min

The scan has been done completely.

4478 Scanning directories
244052 Files were scanned
0 viruses and/or unwanted programs were found
0 Files were classified as suspicious:
0 files were deleted
0 files were repaired
0 files were moved to quarantine
0 files were renamed
2 Files cannot be scanned
244052 Files not concerned
2104 Archives were scanned
2 Warnings
0 Notes
-------------------------------------------
Not sure if I'm malware-free, but I am according Avira and that is a good indication.
Then I removed Avira to keep my system scanner-free.

[mercurie]

I have several family member machines that I keep maintained this is not a good thing. They are reporting to me they can not get their updates either. I installed ver. 8 just now and it did not get it's update either. It timed out as well. This is not good as I can not hang around to "Germany sleep time" to make sure they get their updates.

Oh well if it keeps up I'll have to move them on to something else.

[computer geek]

Originally Posted by mercurie

I have several family member machines that I keep maintained this is not a good thing. They are reporting to me they can not get their updates either. I installed ver. 8 just now and it did not get it's update either. It timed out as well. This is not good as I can not hang around to "Germany sleep time" to make sure they get their updates.

Oh well if it keeps up I'll have to move them on to something else.

I think patience is the best key here Mecurie, Avira is not doing it's job, but they have prepared a brand new software, which may have overloaded the servers.
I am sure Avira will protect you sufficiently enough until they get it fixed.

[mercurie]

Originally Posted by computer geek

I think patience is the best key here Mecurie, Avira is not doing it's job, but they have prepared a brand new software, which may have overloaded the servers.
I am sure Avira will protect you sufficiently enough until they get it fixed.

I just got it. Wow! It was 11 files, there in may be the problem; new version and large file updates just over loading. I think this will settle down over time.

I've been away for a while good to be back.

[beethoven]

Personally I dont' think this is unusual for Avira. I tried their free version before and often found that it did not update unless I forced a manual update. I then switched to a premium version for 6 months and especially towards the end the same thing happened. While they advertise several updates per day, I often found the program had not downloaded these for several days. I cannot be bothered to check on my AV to see if it actually does the update and have uninstalled Avira. Never have these issues with NOD or Avast.