bought french licence, want english version

[turbotoes]

In the past I have bought my nod license in france (where I live) but have always downloaded the english version ( I'm english and my husbands french is very limited. I have done this on many occasions for other people too, as my buisiness is repairing pcs and I have always recomended Nod32 to my clients) this time around though after my renewal (which has been a nightmare anyway as it has taken 6 days and many calls to support to get my username and password accepted at all!!), I can't download the english version.
My question is should this be the case or is there still something screwy with my license details?
If I can only have the french version I feel it is a step backwards, (and can we have a multilauguage version then?) as this will cause no end of problems for many of my clients who prefer/need their software in English.

Also even if we can buy off the uk site, the price is seriously unappealing at £39 as opposed to 39€ here in France!!!

please don't take this as a whiny winge, but more a "please can we have the fuctionality we had before!!" After all progress is supposed to take us forward not make things harder.

I hope someone from ESET can take the time to read this and reply.

Thanks in advance

Tara


p.s. Sorry my first post here might be construed as negative, I've been lurking a while but never need to post before (typical, I know!!)

[webyourbusiness]

the license doesn't tie you to a language - you can purchase from your french website and download the english language version from Eset.com

hth

Greg

[turbotoes]

Originally Posted by webyourbusiness

the license doesn't tie you to a language - you can purchase from your french website and download the english language version from Eset.com

hth

Greg

Thanks for the quick reply Greg

ok, I can't tell how much better that makes me feel!!

Next question, why when I try to download the english version does my username and password get rejected or at least the popup box just pops up again

Tara

Please insert swear word of choice here TWICE, I have just installed the french version on my pc, and it refuses to update telling me my username and password are incorrect - I have copied and pasted them, so i promise not a typo!!-