Error Connecting to Remote Servers with Agent

Although I can connect after I click the "ignore" button, I still get this error when I connect to some of my servers.

Member invoke failed (0xE000B)
path = "Console.>>>Connect()",
token = "Connect",
line = 1),
column = 9)
Tag = 0x298D61E7C0088C8C
Unable invoke this member. Parent is not interface. (0xE000
path = "Console.BackupServer.>>>GetForm('ManageComputers')",
token = "GetForm",
line = 1),
column = 16)
Tag = 0x35C4820F5FBE0868

Anyone else get this and know how to resolve it?

Using version 9.5 current build 8018

 

Hello Sugaree,

Thank you for choosing Acronis Remote Server Backup Software.

Please have a look at this Acronis KB article and see if it solves the problem.

If the issue persists, please create a screenshot of the error message. Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
--
Marat Setdikov