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  #1  
Old January 16th, 2008, 12:52 PM
nickpapicc nickpapicc is offline
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Join Date: Jan 2008
Posts: 1
Default Restore to dissimilare hardware doesn't work

I've created a rescue media including True Image 9.1 with Universal Restore.
Trying to restore to new hardware but during the restore process it didn't ask me for drivers for the new PC. After many hours the restore process ended but the operating system (windows xp) starts in safe mode and whichever option I choose (safe mode, step by step, normal mode) the bootstrap doesn't complete the bootstrap (black screen whit blinking cursor in upper left side.
What's happening

Any help welcome

Nicola
  #2  
Old January 16th, 2008, 01:04 PM
thecreator thecreator is offline
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Location: Baltimore Co., Maryland USA
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Lightbulb Re: Restore to dissimilare hardware doesn't work

Quote:
Originally Posted by nickpapicc
I've created a rescue media including True Image 9.1 with Universal Restore.
Trying to restore to new hardware but during the restore process it didn't ask me for drivers for the new PC. After many hours the restore process ended but the operating system (windows xp) starts in safe mode and whichever option I choose (safe mode, step by step, normal mode) the bootstrap doesn't complete the bootstrap (black screen whit blinking cursor in upper left side.
What's happening

Any help welcome

Nicola

Hi Nicola,

You can't. You need to install the operating system from scratch, to be sure the operating system will work on a new computer.
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  #3  
Old January 16th, 2008, 01:05 PM
nhl2k
 
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Default Re: Restore to dissimilare hardware doesn't work

I think the main problem is that XP really doesn't like to have drastic hardware changes. I upgraded my PC with a new motherboard, processor, and memory, and tried to boot my old hard drive. Blue Screen on bootup every time. I researched it and there were a lot of articles about it. I ended up formatting and reinstalling everything.
  #4  
Old January 16th, 2008, 02:15 PM
VijghenPh VijghenPh is offline
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Join Date: Oct 2006
Posts: 22
Default Re: Restore to dissimilare hardware doesn't work

Welcome to Windows system "fragility".

Changing the complete PC such as in your case, at least you can restore the data (...provided that it was not saved on a enciphered directory of your NTFS file system which was my case).

In the past experiences, I experienced that I could not restore the image of my system drive (configured as RAID 0 at purchase time) on a new SATA harddrive NTFS partition (configured without RAID).

Becaue XP requires to have the same hard drive technology drivers when restored. Otherwise ...blue screen.

Work around might be to connect an IDE drive to your RAID0 system at the time it is operational, then to remove that drive and then only to take the image (in perspective on a reboot on non-RAID technology) but I am not 100% sure it will work (hence the need for performing "disaster recovery" before it happens but ...who does?).

Finally, I succeeded recovering on a new RAID0.
  #5  
Old January 17th, 2008, 12:03 AM
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Acronis Support Acronis Support is offline
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Posts: 25,885
Default Re: Restore to dissimilare hardware doesn't work

Hello nickpapicc,

Thank you for choosing Acronis Corporate Disk Backup Software.

Please make sure you use the latest build of the respective version of Acronis True Image and Acronis Universal Restore. To get access to updates you should first register your software. Don't forget to recreate Acronis Bootable Rescue Media after updating.

Please note that you should get the window of the Restore Wizard which allows you to select "Use Acronis Universal Restore" or "Do not use Acronis Universal Restore" when you boot your computer from Acronis True Image Bootable CD created with Acronis Universal Restore plug-in installed (check the chapter "Using Acronis Universal Restore" of the respective Acronis True Image User's Guide for details).

Please make sure the image does not contain any dynamic disks, as Acronis Universal Restore of Acronis True Image 9.1 does not support them.

If the issue persists, please collect some information to let us investigate it thoroughly:

Please create Acronis Report and Windows System Information as it is described in Acronis Help Post from the computer the image was taken from.

Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
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