Any Official Word from ESET on Web Issues? Missing Graphics and Connection Reset?

[nodHead]

I have now excluded Firefox from Web Access Protection and I no longer have the issues with missing graphics and "connection reset" errors in Firefox.

So this is an issue that some have clearly found to be a problem.

I would just like to know what the official word is from ESET? Is this now a problems that's being investigated / tracked / fixed?

With Firefox excluded from Web Access Protection am I at greater risk of having my computer attacked by web bourne malware?

If there is any further information I can provide to assist ESET, I'm happy to do that.

[aieie]

I use firefox myself and experienced no such problems.

It happened, though, with another antivirus brand due to the presence of pieces of another antivirus, you can guess the name , which didn't uninstall correctly.

Could it be your case too?

Best Regards

[800ster]

I am also seeing the Connection Reset problem in Firefox but only since upgrading from the RC1 to the release version. Happens about 1 web page in 20 and it always reloads OK on the first "try again" click. Using default install options for web access protection.

[Marcos]

All of you are using Windows Vista?

[aieie]

I was speaking of a fresh Vista installation with AV 3.0 on it.

No problems with both IE and Firefox

[Marcos]

Just out of curiosity, those who have experienced this problem please confirm that the following procedure didn't make any difference:

open Start –> Run
run: cmd
type: netsh winsock reset
restart the computer

[_Rupert_]

@Marcos

I'm running Vista Ultimate (x64).
The "netsh winsock reset" command failed to solve the problem.. although I thought it had at first, but after a couple of minutes browsing, the red crosses starting to appear again.

Perhaps just coincidence that images worked okay for the first couple of minutes after rebooting?

[aieie]

Any previous antivirus installed on the PC where problems arise?

[_Rupert_]

Nope, prior to installing v3, the PC was restored to a True Image backup of a point where there wasn't.. and had never been any form of antivirus/firewall/internet security suite etc installed.

[Paraglider]

I also am seeing the same problem with Firefox on Vista Ultimate 32 after upgrading from NOD32 2.7 to 3.0 Final. Configuring Active mode for Firefox in advanced settings seems to have improved the problem.

[nodHead]

Originally Posted by Marcos

Just out of curiosity, those who have experienced this problem please confirm that the following procedure didn't make any difference:

open Start –> Run
run: cmd
type: netsh winsock reset
restart the computer

I'm running Vista Ultimate (x86) and this failed to fix the problem, but thanks for looking into it!

[Eliot]

Originally Posted by Marcos

Just out of curiosity, those who have experienced this problem please confirm that the following procedure didn't make any difference:

open Start –> Run
run: cmd
type: netsh winsock reset
restart the computer

Seems to have fixed it for me. Now the only problem is the email tagging for me.