BUGs Report tool

Discussion in 'ESET Smart Security v3 Beta Forum' started by MenosOcho, Sep 12, 2007.

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  1. MenosOcho

    MenosOcho Registered Member

    Joined:
    Aug 27, 2007
    Posts:
    8
    Hi ESET's Moderators

    It's just a suggestion, why do you implement something like Bugzilla to track the bugs reports?
    I'm sure that you already have some like that internally, but my comment is to use from our side, from beta side.

    I think that the most of beta testers want to inform any new bug or to offer an improvement, but we don't have a "template" and special thread to do it.
    We're reporting the same thing many times and into different threads, without categorization, without template, without ticket # to check the progress, etc..

    It's only a suggestion
    thank you.
     
  2. kC_

    kC_ Registered Member

    Joined:
    Apr 6, 2007
    Posts:
    580
    yeh good suggestion, id like to hear more about what bugs have been confirmed/unconfirmed/being fixed/unknown status etc...
    even if it was something just as simple as an official regularly updated sticky post on this forum.
     
  3. wiak

    wiak Registered Member

    Joined:
    Sep 10, 2006
    Posts:
    107
    a tool for windows whould be nice to
    so you can run and get everything related to eset nod32/smart security into files and send them to eset
    like logs, eventlog etc
     
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